TTG Asia
Asia/Singapore Sunday, 1st February 2026
Page 1229

Vinpearl rolls out AI-based facial recognition to smoothen guest experience

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The technology has been launched at Vinpearl Nha Trang Resort

Vietnam’s Vinpearl has introduced facial recognition technology based on artificial intelligence (AI), expected to bring conveniences in check-in, payments and movements within property grounds.

In the first phase, the application of facial recognition has been implemented at Vinpearl Nha Trang, and features check-in and check-out options at Vinpearl Land entertainment areas and restaurants. This technology identifies and authenticates customers’ identities through observation devices without other control procedures.

The technology has been launched at Vinpearl Nha Trang Resort

The hotel and entertainment group states that all the new technology will eventually be applied to its 43 properties nationwide.

Vinpearl is touting the technology’s five main advantages: speed, with identification within one second; large data processing system with millions of faces; dynamic security warnings in real time; precision; and confidentiality of customer information.

Visitors will also be able to enjoy simultaneous check-in for the whole family. Another convenience is minimised waiting time as visitors move between different internal areas. For example, visitors do not need to bring their room cards when using services in buffet restaurants and private games areas.

TTG Asia goes on break for Good Friday

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TTG Asia will be on break tomorrow, April 19, in observance of Good Friday. To our Christian readers, have a good Holy Friday and Easter Sunday. See you on Monday, April 22, when we return with more news.

New tourism development coming to Singapore’s Jurong Lake District

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Jurong Lake with public housing in the background

The Jurong Lake District (JLD) in west Singapore is set for a major transformation and will soon welcome an integrated tourism development with attractions, hotels, retail and F&B offerings.

Making the announcement at the Singapore Tourism Board (STB) Tourism Industry Conference yesterday, senior minister of state for trade and industry and education, Chee Hong Tat, described: “With its unique waterfront environment and location adjacent to the new Jurong Lake Gardens and the new Science Centre, we envision this area to be transformed into a key attraction from 2026.”

Jurong Lake with public housing in the background

The area slated for this development is so large that JLD is set to become Singapore’s second city centre. Among new facilities and projects, it will comprise a complete overhaul of the Science Centre Singapore by mid-2020 as well as the introduction of Singapore’s third national garden, measuring 20ha.

Chee added that the ministry will soon launch an Expression of Interest until November this year. Keith Tan, chief executive of STB, revealed that some players, including developers and attractions, have “already expressed keen interest in the area”.

He expressed anticipation that JLD will encourage tourists to extend their stay by one to two nights – from the current average of 3.4 nights – as well as help to change the “preconceived notions that Jurong is far away and inaccessible”.

While encouraged by the development of the district, local players noted that improving the nearby highway link with Johor would give JLD an even stronger tourist pull.

A+B Edu Tours and Travel director, Bhajan Sing Sandhu, told TTG Asia that if cross-border traffic conditions improve, tourists in Malaysia would be more incentivised to visit Singapore’s west districts, including JLD.

Travelport partners HKIA on multi-modal transport services

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Travelport to promote multimodal services at HKIA to travel agents, TMCs

Travelport has signed an agreement with Airport Authority Hong Kong (AA) to promote multi-modal connectivity services at Hong Kong International Airport (HKIA) to travel buyers in Asia, Europe and North America.

As a regional hub and a multi-modal transport centre, HKIA offers travellers extensive land and sea connections to cities throughout the Guangdong-Hong Kong-Macao Greater Bay Area, which includes Macau, Zhuhai, Shenzhen, Guangzhou and beyond.

Travelport to promote multimodal services at HKIA to travel agents, TMCs

The services are fittingly rolled out to HKIA, which is “uniquely positioned in a vibrant region and connects a cluster of fast-growing cities”, Jason Clarke, Travelport’s senior vice president and global head of travel partners, said.

The partnership is expected help HKIA offer more convenient travel into China from Hong Kong. The technology allows overseas travel buyers – such as travel agencies and TMCs – to pre-book the airport’s multi-modal transport services for their customers in 18 markets from across the world.

The new digital solutions will also allow HKIA to embrace new business opportunities by targeting nearby airport destinations and promoting its multi-modal, multi-stop connecting services, according to Travelport.

Travelport added that it digital media solutions can help travel partners including airports, airlines, hotels and destinations to increase their brand awareness and sales through a global network and deliver targeted marketing messages to influence travel buyers at every stage of their booking process.

Ride-hailing startup takes to the air with helicopter-on-demand service

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Vietnam's first helicopter ride-hailing service (photo credit: Facebook/fastgomobi)

Vietnam’s first helicopter-hailing service could be launching in Hanoi as soon as this month, focusing on tourism in northern provinces, according to VnExpress International.

Vietnamese ride-hailing startup FastGo, which is the middle of a major expansion, is planning to launch FastSky’s first flight on April 25, CEO Nguyen Huu Tuat told VnExpress International.

Vietnam’s first helicopter ride-hailing service (photo credit: Facebook/fastgomobi)

Using 12-seater helicopters, FastSky will operate tours from Hanoi to northern tourist destinations including the Red River and Halong Bay, forming the start-up’s SkyTour category of products.

Other use categories of FastSky include SkyWedding, for wedding photography, and SkySOS, for emergencies that require helicopters to pick up patients from Hanoi skyscrapers.

FastGo is the technology provider and has a partner operating helicopters and pilots. Tuan said the partner is permitted to fly in Vietnam, without disclosing the company’s name.

FastGo began operations last June, a few months after Uber announced its exit from South-east Asia. After expanding into Myanmar last year, it now plans to launch operations in Singapore this month and in five other countries in the region, including Indonesia and the Philippines, by the end of the year.

With almost 60,000 drivers on board, the company claims to be the second most popular ride-hailing firm in Vietnam after Grab.

Marriott and Expedia expand distribution arrangement beyond transient bookings

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Marriott has signed a new, multi-year agreement with Expedia Group, which the two say will result in “an innovative distribution agreement beyond transient retail bookings”.

According to a joint statement from Marriott and Expedia, this new arrangement is expected to launch in the fourth quarter of the year.

Marriott and Expedia to put in place new distribution arrangement beyond transient bookings

There is still no information on the commission rate to be paid by hotel owners, the two companies said they have reached “mutually beneficial economic terms that advance each company’s strategic objectives” under this expanded relationship. Some reports surmise the deal would give Marriott and its hotel owners more control over their distribution on Expedia.

The agreement will also continue Marriott’s existing distribution arrangement with the group for transient bookings, and expands Expedia’s role related to Vacations by Marriott, the company’s leisure packaging platform.

Splitty sets sights on Asia after bagging US$6.75m in series A led by Fosun

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With fresh funds in the bag, Splitty is now expanding to Asian markets

Israel-based start-up Splitty has raised US$6.8 million in a series A round of funding, led by Fosun RZ Capital, the VC investment arm of Fosun International, and will now expand into Asia.

The other investors who participated in the financing round were 2bAngels, Techstars Ventures, Cockpit Innovation and 11-11 ventures.

With fresh funds in the bag, Splitty is now expanding to Asian markets

Currently, Splitty provides room booking options in Europe and America, but plans to expands its business into Asian markets upon completion of this round of financing.

With the new investment, the start-up will be able to expand its team and accelerate its global market growth in the coming years.

The Israeli startup offers unique hotel prices by taking advantage of splitting and combining multiple bookings under one reservation. Splitty says it analyses and splits over 1.5 million transactions to “create deals in one second”.

Eran Shust, Splitty’s CEO, said in a statement that his company differentiates itself from traditional OTAs through this transaction model, helping to improve hotel occupancy rates by over 15 per cent, while users enjoy up to 50 per cent lower prices.

Founded in 2015, Splitty launched in the market in 2018, after spending three years to develop its product. More than 500,000 properties in 127 countries are using its services today.

Centara rolls out 25% off in its Grand Beach Sale

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Centara Grand Beach Resort Phuket's Spa Deluxe Ocean Facing room

Thai hotel operator Centara Hotels & Resorts has launched a Grand Beach Sale.

Valid for bookings made by April 21, 2019, this promotion entitles guests to a 25 per cent discount on every room type at five resorts in Thailand and the Maldives.

Centara Grand Beach Resort Phuket’s Spa Deluxe Ocean Facing room

Participating properties are Centara Grand Beach Resort Phuket, Centara Grand Beach Resort Samui, Centara Grand Beach Resort & Villas Krabi, Centara Grand Island Resort & Spa Maldives, and the adults-only Centara Ras Fushi Resort & Spa Maldives.

This additional discount is on top of whatever rate, promotion or package the guest books – with no blackout dates or restrictions. In addition, up to two children can stay free-of-charge with their parents.

Guests must be a member of CentaraThe1, the brand’s free-to-join loyalty programme.

China’s Plateno Group introduces Chonpines Hotel to S.Korea

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Chonpines hotel in China's Dongmen, Jingzhou

Plateno Group will bring Chonpines Hotel to Gangneung city, marking the midscale brand’s entry into South Korea.

Work on Chonpines Gangneung, South Korea has just commenced in the Gangwon Province city, with opening date scheduled for 2021.

Chonpines hotel in China’s Dongmen, Jingzhou

The brand has 50 hotels opened and nearly 300 hotels under construction in China, and its entry to South Korea is hailed by Plateno as a “breakthrough”.

Following Plateno’s “favourable progress” in Europe and South-east Asia, Chonpines’ entry to South Korea also marks the beginning of the group’s strategic development in East Asia.

It is reported that, apart from the South Korean market, Plateno has been developing the exclusive regional agency cooperation in Malaysia. Besides the Chonpines Gangneung, there are a number of projects under negotiation.

The Plateno Group expects that in the next three to five years, Chonpines will enter a new stage of global development with more branches opened overseas.

Chonpines hotel focusses on “integrating hotels currently in operation”, the group said. The group sees huge potential in global markets including South Korea. On top of regular hardware upgrades, local service standards and concepts are also in need of improvement to address the unique demands of increasing international visitors, especially those from China, the group said.

Kid-friendly beach club opens in Phuket

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One, two, jump!

A new beach club in Phuket is asking “why should adults have all the fun” as it introduces child-friendly activities to keep the whole family engaged.

Located next to Catch Beach Club on Bang Tao Beach, Catch Junior offers a safe and fun environment for play, and opportunities to connect with other young people from all around the world. Parents can choose to either supervise the little ones or use the supervisory services offered.

The beach club features a 30-metre-long pool with a shallow section for kids, as well as jumping pillow large enough for 15 bouncing away at any one time.

Youngsters can test their power of balance and dexterity by playing on a slack line, climbing on a spider rope, or take DJ lessons from Catch Beach Club’s in-house musical crew.

Every weekend, a special brunch for children will be available with complimentary ice-cream. There are also healthier options as well as a cuisine menu and drinks list for adults to enjoy.