TTG Asia
Asia/Singapore Sunday, 21st December 2025
Page 1113

A different look at Thailand

0
Loei, a province in north-eastern Thailand, has been identified as a destination with potential for more tourism growth

Thailand wants to introduce its second-tier provinces to the world so international visitors can have access to a wider and richer range of experiences in the country.

Tourism authorities and operators in Thailand have pledged to form a joint commitment to woo foreigners and locals to 55 provinces that receive less than four million tourists each year.

Loei, a province in north-eastern Thailand, has been identified as a destination with potential for more tourism growth

New tourism and sports minister Pipat Ratchakitprakan said tourism stakeholders have already begun implementing a series of action plans to strengthen tourism in those provinces.

“The plan is to keep Thailand as a preferred destination for international tourists, and to promote more second-tier provinces to foreigners and locals,” said Pipat.

The Tourism Authority of Thailand (TAT) will kick off the first phase of promotions and activities for 33 potential provinces. Another 22 provinces will follow in 2020.

Based on marketing action plans drafted by TAT, some of the destinations will be able to promote themselves with their unique attractions, while others may need help to reposition themselves.

In addition, the committee will work towards improving safety and security standards in the provinces. The ministry will work closer with industry players to increase safety standards so tourists will be more comfortable visiting outer areas.

Yuthasak Supasorn, governor of TAT, said the Thai tourism sector has already been contributing nearly 20 per cent towards Thailand’s economy, but it is expected to grow even more this year and beyond.

In 2018, 38 million tourists visited the country. Out of those, only 2.7 million travelled to second-tier provinces. In the first six months of this year, 19.6 million foreigners visited the country; during the same period, both locals and foreign tourists made 35 million trips to second-tier provinces.

The top three most visited provinces were Nakhon Si Thammarat, Pitsanulok and Chiang Rai respectively. Chiang Rai earned the highest tourism revenues, followed by Nakhon Si Thammarat and Satun.

“Thailand has so much to offer but sometimes you need to go beyond the obvious. Clients are taking advantage of the increased airlift into places like Phuket and Samui, but then move to resort areas where they can experience the Thailand of yesteryear,” said David Kevan of Chic Locations, a UK tour operator.

“On my last travels around southern Thailand, I fell in love with the country all over again. It has its pockets of overdevelopment, but there are so many other areas where you can live your dream and in supreme comfort,” he added.

Travel to secondary cities is expected to increase from 30 per cent this year to 35 per cent in 2020, and part of that growth will be driven by foreigners. The data from the ministry shows that 70 per cent of total tourists visited the top 22 major provinces.

Chiang Rai is likely to benefit from the massive international media coverage during the cave rescue operation of the young football team. Satun in the south, meanwhile, was named by UNESCO as a new geopark, and Leoi in the north-east was one of the top ranked in terms of visitor growth.

TAT also wants to elevate some events to international status. These include a car racing event in Buriram, a beach run in Pattaya and in Khon Kaen. These will target at least three groups – senior citizens, females and the millennials.

Wichit Prakobkosol, chairman of CCT Group, one of the largest inbound tour operators in Thailand, urges public and private sectors to collaborate in marketing and product development so less popular destinations will receive a boost in interest from travellers.

“Of the visitors that came to Thailand last year, not many went to secondary provinces as they should have done. Spreading them out to new destinations will be good,” he said.

Phuriwat Limthavornrat, managing director of P Incentive Tour Event, called for officials to put more marketing efforts to boost tourism business in provinces. He said tourists, entrepreneurs and local businesses should share in the benefits of tourism. – additional reporting by Xinyi Liang-Pholsena

Indonesia’s draft criminal code would be disastrous for tourism, warns trade

0

Industry members in Indonesia have expressed their deep reservations and objections over the passing of a revised criminal code containing controversial articles, as they believe such a move would prove disastrous for the tourism sector if passed through.

A highly contentious bill is Article 417 (1) of the Revised Criminal Code Bills stated that anyone caught conducting adultery and sex outside of marriage could face a maximum of one year in prison. Another bill prohibits cohabitation outside marriage and same-sex sexual relations.

Trade players say Indonesia’s draft criminal code has affected inbound tourism to Bali (Pictured: Pura Tirta Empul water temple near the town of Tampaksiring, Bali, Indonesia)

Although the bills have yet to become law and the parliament has decided to delay passing the bills, the trade has seen some damages done and want the controversial articles to be scraped altogether.

The draft criminal code, which could potentially criminalise tourists for having extramarital sex in the country, have drawn sharp criticisms from industry stakeholders in Bali.

For I Ketut Ardana, managing director of Bali Sunshine and chairperson of the Association of Indonesian Tours and Travel Agencies (ASITA) Bali chapter, the revisions of the criminal code, which recently drove thousands of university students across the country to take to streets, are a threat to tourism.

Expressing his disagreement, Ardana said: “If we want to develop tourism in Indonesia, such crazy regulations do not need to exist in this country.”

Meanwhile, the Bali administration has also asked tourism players to remain calm as the law has not changed. However, according to Ardana, the bills have affected tourism in Bali negatively, with cancellations made by inbound travellers this month.

He revealed that a number of ASITA Bali chapter’s 415 members have made cancellation reports. He said: “They (tourists) think that the bills have been passed into law and already imposed.”

Hasiyanna Ashadi, managing director of Marintur Indonesia and chairperson of ASITA Jakarta, said that the delay instead created feelings of uncertainty among travel trade players and foreign tourists. Her clients, who were mostly from Europe, had bombarded her with questions about the bills.

Like Ardana, Hasiyanna said that her members also reported inbound travellers cancelling their trips to Jakarta, Yogyakarta and Bali for the same reason. For her, the cancellations are a proof that the bills have made foreign tourists afraid.

ASITA Jakarta chapter has 1,480 members. She recalled: “Some of them complained that their guests who just landed in Singapore and planned to go to Indonesia in the next day made cancellations out of the blue after reading news reports about the bills. They then flew to Thailand.”

The bills, said Hasiyanna, have gone too far in interfering in what she deems are people’s private lives. She remarked: “We (travel companies) fight to promote Indonesia to attract more inbound tourists to come, but it turns out that there are many regulations that do not make sense here.”

According to her, most of the cancellations reported to her were made by Australian inbound travellers planning to visit Bali. The Australian Department of Foreign Affairs and Trade, meanwhile, advised its citizens to exercise a high degree of caution when visiting Indonesia.

The proposed bills also raised the eyebrows of Anita Utami, Jakarta branch sales manager of Dwi Tour, who foresaw that if the bills became law, it would decrease tourist arrival numbers, especially in Bali.

For her, those bills are not only confusing but also counterproductive with the government’s ambitious yearly target to attract 20 millions of foreign tourists to Indonesia.

Stressing the massive contributions of the tourism sector to the Indonesian economy, Jongki Adiyasa, executive director of Ina Leisure Tour & Travel, crosses fingers that the bills will not become law. If the law is strongly imposed, he believes that will deal a death blow to Indonesia tourism.

Cox & Kings’ IATA license terminated; Ebix acquires its business travel division

0

The IATA has terminated the license to sell tickets for Cox & Kings and asked the debt-ridden Indian tour company to surrender its IATA ID card, the latest in a series of blows to the embattled Indian travel company, according to a Business Today report.

IATA’s suspension of its license follows the recent closure of its Australia and New Zealand offices, as well as Virtuoso’s confirmation last week that it has terminated its preferred partnerships with Cox & Kings in the US and Dubai.

IATA has terminated the licence of Cox & Kings to sell tickets and asked the Indian tour company to surrender its IATA ID card

Cox & Kings has “defaulted on multiple payments of commercial papers since June 2019”, Business Today reported, adding that the company has defaulted on payments worth Rs300 million (US$4.2 million) on September 20.

The cash-strapped Indian tour company has also signed an agreement with Ebix to transfer its business travel agreements in India to Mercury Travel, EbixCash’s corporate travel division. Each of the transferred corporate clients of Cox and Kings will now be serviced by EbixCash’s Mercury Travel division across the country.

Under the agreement, some key core employees of Cox and Kings will also be transferred to the EbixCash payroll with immediate effect. This transfer agreement is part of EbixCash’s efforts to double its revenue from last year, from the corporate travel sector by the end of this financial year.

Established in 1758, Cox & Kings is among the world’s oldest tour companies but has found itself mired in a US$500 million debt. Speculation is rife that the India-based company may soon face the same fate as Thomas Cook, which collapsed last week after 178 years in business.

Saudi Arabia opens doors to international tourists for the first time

0

Once opened to Muslim pilgrims visiting the holy cities of Mecca and Medina, Saudi Arabia has made tourist visas available to non-religious travellers for the first time as part of its move to diversify its economy away from oil.

Obtainable via Saudi embassies and consulates across the world, the tourist visa allows for a stay in the country of up to three months (90 days). It will be valid for one year, with multiple entries allowed. The cost of applying for an e-visa or a visa on arrival is 440 riyals (US$117) plus VAT.

Saudi Arabia has made tourist visas available to non-religious travellers for the first time (Pictured: Aerial view of Riyadh downtown in Saudi Arabia)

In addition, citizens from 49 countries will also be able to apply for an e-visa online or obtain a visa on arrival into Saudi Arabia. A dedicated online portal at visitsaudi.com has been launched and electronic kiosks are available at airports.

The 49 countries eligible for e-visas or visas on arrival include the US, the UK, China, Singapore, Australia, South Korea and Japan. The e-visa scheme will be extended to other countries in due course.

Foreign female visitors are exempted from wearing the obligatory head-to-toe abaya robe, but they will still be required to dress modestly. Mecca, meanwhile, remains off-limits for non-Muslims.

Opening Saudi Arabia to tourism is a key milestone in the implementation of Vision 2030, which seeks to diversify the country’s economy and reduce its dependence on oil.

In the first phase of the programme, from 2019 to 2022, the focus will be on attracting first-time visitors to discover Saudi. The second phase of the program, from 2022 onwards, will focus on enticing visitors to experience Saudi.

As part of phase one, over 20 new tourist sites will be developed, while phase two will see several massive projects will come online, including Neom, Amaala, the Red Sea Project, Al-Ula, Qiddiyah and Ad-Diriyah.

By 2030, the aim is for tourism to contribute up to 10 per cent of the country’s GDP, compared to just three per cent today; as well as achieve 100 million international and domestic overnight visits a year.

Hotel investment sales in Singapore likely to hit new high in 2019: JLL

0

Singapore is on course to close out 2019 with record high hotel transaction volumes of S$2.5 billion (US$1.8 billion), buoyed by increasing tourist arrivals, infrastructure developments and limited hotel supply, according to JLL.

The latest research from the global real estate consulting firm reveals that Singapore’s hospitality industry has seen an uptick in properties changing hands, including the sale of existing assets and land sites, totalling approximately S$1.7 billion so far this year.

Hotel investment sales in Singapore in 2019 likely to hit new high at US$1.8 billion: JLL

“Despite ongoing geopolitical uncertainty, there remains a strong weight of global capital seeking opportunities in what our investors perceive as safe haven destinations. As a key global gateway city, Singapore remains high on our clients’ radar, largely supported by its positive trading performance, strong visitor arrivals and new tourism initiatives,” explained Nihat Ercan, managing director, head of investment sales Asia, JLL Hotels & Hospitality.

In September, JLL advised OUE in an agreement to sell Oakwood Premier OUE Singapore at S$289 million – the largest hotel transaction in Singapore to date this year. The buyers are joint venture firms formed by Hong Kong financial services firm AMTD Group and hotel operator Dorsett Hospitality International, a subsidiary of Hong Kong-listed property giant Far East Consortium International.

“This deal represents the unwavering investor confidence in Singapore. The city’s hotel sector remains resilient with average room rates per night and occupancy levels staying positive. Notably, occupancy registered at 93.8 per cent in July 2019, the highest monthly level since 2005,” said Ercan.

With the island nation attracting more than 11.1 million visitors in the first seven months of 2019, tourism is expected to continue to support hotel trading performance. Major inbound source markets showing notable year-on-year growth during the period include China (+5.2 per cent), Japan (+7.3 per cent), the Philippines (+6.0 per cent) and the US (+11.5 per cent), according to Singapore Tourism Board’s latest figures.

The local government has also put in place several infrastructure developments, including plans to introduce new attractions at the Greater Southern Waterfront, the expansion of Marina Bay Sands and Resorts World Sentosa, as well as a new ecotourism hub in Mandai, and an integrated tourism development at Jurong Lake District.

“The overall outlook for Singapore’s tourism sector is positive and the hotel market is expected to benefit from the robust supply and demand fundamentals in the short to medium term,” said Adam Bury, senior vice president, investment sales Asia, JLL Hotels & Hospitality.

He concluded: “In the long term, we foresee that the government’s strategies and infrastructure investments will support Singapore as a desirable destination for tourists as well as attract investors seeking stable secure capital appreciation.”

Non-Asian destinations gain popularity among Chinese travellers during National Day holiday

0

Thailand, Japan and Singapore have topped Hotelbeds’ list of the top 10 destinations for Chinese outbound tourists during the seven-day Chinese National Day holiday period starting October 1.

According to the global bedbank’s booking data, five of the top 10 international destinations this year are Asian, but non-Asian destinations are growing in popularity too. Thailand tops the list, followed by Japan, Singapore, the US, Italy, Indonesia, Malaysia, Spain, the UK and Australia.

Non-Asian destinations such as the US is growing in popularity among Chinese travellers during National Day holiday (Pictured: Grand Teton National Park near Jackson Wyoming in the US)

In 2017, there were only two non-Asian destination countries – the US and Italy – on the list of the top 10 China outbound destinations. In 2018, the number of non-Asian destinations increased to four – the US, Italy, France, and Spain – and this year, that number has increased to five.

Chinese travellers are also travelling to a wider range of countries, with Chinese bookings through Hotelbeds totalling 113 different countries during the National Day holiday period, up from 106 in 2017 and 111 in 2018.

Hotelbeds’ managing director Carlos Muñoz said: “Every year, the Golden Week period drives a surge in hotel ADRs and increases volumes of travel bookings significantly, especially in those top destinations for Chinese travellers.”

He added: “Aside from the traditionally popular destinations for Chinese travellers such as Thailand, this year, we are thrilled to see high demand from Chinese travellers to visit non-Asian destinations, such as the US, the UK, Italy and Spain, with total booking for us via 113 different countries around the world.”

To cater to China’s fast-growing outbound tourist market, Hotelbeds recently hired a new China managing director to grow its fourth biggest source market.

China National Day holiday, also known as Golden Week, is a seven-day national holiday in China that takes place from October 1 to 7. This holiday season was introduced in the year 2000 to help boost domestic tourism and to allow families to make long journeys to visit relatives.

According to the China National Tourism Administration, a total of seven million Chinese mainland tourists travelled aboard during the seven-day National Day holiday in 2018.

Radisson goes to New Zealand

0

Radisson Hotel Group has signed its “biggest hotel management deal in 2019 in Australasia” to enter New Zealand with four new hotels comprising 777 keys and covering three brands, namely, Radisson Blu, Radisson Red and Park Inn by Radisson.

Four agreements with subsidiaries of NZ Horizons and Remarkables Hotel, the privately-owned companies specialising in hotel development in New Zealand’s South Island, will lead to the launch of brand new Radisson Blu and Radisson Red hotels in Queenstown, and Radisson Blu and Park Inn by Radisson hotels at Lake Tekapo.

A rendering of Radisson Blu Resort Lake Tekapo, which is one of four hotels the hospitality group will be opening in New Zealand

Slated to open in 2021 and 2022, the four new properties will add a total of 777 rooms to New Zealand’s hospitality sector.

In Queenstown, Radisson Blu Hotel Queenstown, Remarkables Park and Radisson Red Queenstown, Remarkables Park will sit side by side in a new low-rise development, which will be close to the city’s international airport and within walking distance to a planned convention centre and the proposed cable car that will directly connect to the Remarkables ski fields.

The 171-key Radisson Blu Hotel Queenstown, Remarkables Park will house facilities like an executive lounge, F&B outlets, a fitness centre and an event space, whereas the 257-room Radisson Red Queenstown, Remarkables Park will feature an art-inspired lobby, F&B outlets, a 24-hour fitness centre and meeting spaces. Both properties are scheduled to open in 4Q2022.

In Lake Tekapo, a new low-rise hotel complex will host the 112-room Park Inn by Radisson Lake Tekapo, which is on track to open in 2Q2021, and the 237-room Radisson Blu Resort Lake Tekapo, which will follow in 4Q2022.

The Radisson Blu resort will feature facilities such as an executive lounge, multiple restaurants and bars, a fitness centre, spa, heated indoor swimming pool, and conference and banqueting space.

The two Queenstown hotels are being developed by Remarkables Hotel while the Lake Tekapo properties are being created by Tekapo Lake Resort and Tekapo Sky Hotel, both subsidiaries of NZ Horizons.

Travelport, SIA strengthen NDC collaboration with KrisConnect

0

Like Sabre, Travelport has also implemented Singapore Airlines’ (SIA) KrisConnect programme – the airline’s initiative to leverage IATA’s New Distribution Capability (NDC) standard.

Damian Hickey, global vice president & global head of air travel partners, briefed representatives of around 200 agencies on Travelport’s NDC implementation roadmap for SIA at the recent launch of the airline’s expanded KrisConnect programme in Singapore.

Travelport has implemented SIA’s KrisConnect programme

He also offered a preview of the intuitive new NDC-enabled process which agencies can soon expect, as Travelport prepares to launch the next phase of its NDC delivery.

“As one of the first Asian airlines to begin exploring new distribution capabilities, we are very pleased to have been working hand-in-hand with SIA since the the start of its journey,” Hickey said.

“Close collaboration with the agency community is crucial to the smooth delivering of a complex process like NDC; and we will continue to partner SIA and the wider travel industry to deliver to travellers an elevated, personalised booking experience.”

Since KrisConnect was first launched in late 2018, Travelport has been working extensively with SIA to integrate its NDC content, ahead of general availability from April 2020.

Functionality is expected to be launched through Travelport’s NDC-enabled points-of-sale, starting with initial pilots with a small group of agency customers in the coming months.

Agencies connecting to KrisConnect through Travelport will gain access to customised offerings that are tailored to customers’ needs and preferences. SIA will also offer agencies a wider range of fares and other content come April 2020. All of this will be delivered through an intuitive, user-friendly interface integrated into the Travelport systems they are already familiar with, said the travel technology company.

Pop musical Six gets on board Norwegian Cruise Line

0

Norwegian Cruise Line has debuted Six, the critically-acclaimed British pop musical about Henry VIII’s six wives, on board Norwegian Bliss, Breakaway and Getaway beginning this month.

From Tudor queens to pop princesses, Six is a historical retelling of Henry VIII’s six wives. Each leading lady takes centrestage to share her personal story and reclaim her identity. Remixing 500 years of heartbreak into a celebration of 21st century girl power, the production features lively performances and music by an all-female band.

British pop musical Six debuts on Norwegian Cruise Line

From its premiere at the Edinburgh Fringe Festival in 2017 to its recently announced debut at the Brooks Atkinson on Broadway in spring 2020, the musical was written by aspiring young playwrights Toby Marlow and Lucy Moss and produced by Andy and Wendy Barnes of the Global Musicals theatre company, songwriter George Stiles, West End producer Kenny Wax and Broadway impresario Kevin McCollum.

Six had performed on Norwegian Bliss on September 1, 2019, and will be followed by Norwegian Breakaway on November 10, 2019 and Norwegian Getaway on April 23, 2020.

Fusion appoints first spa director to oversee wellness portfolio

0

Vietnam-based hospitality group Fusion has appointed Aye Mon to the role of group spa director.

In this newly-created role, she will oversee and expand Fusion’s wellness concept throughout Vietnam, working closely with resort and spa managers to develop the brand’s all-spa-inclusive concept that sits at the heart of its wellness ethos.

Aye first joined the group in 2016 as spa director for the Cam Ranh destination, taking responsibility for the resort spa’s beauty, health and wellness programmes, and guiding a team of therapists and treatment specialists. She was then promoted to executive assistant manager at Fusion Resort Cam Ranh, and was responsible for the resort’s daily operations.

She boasts more than a decade of industry experience with companies including Sofitel Wanda Beijing, Anantara Spa in the Maldives and Doha, and InterContinental Asiana in Saigon.