TTG Asia
Asia/Singapore Sunday, 14th December 2025
Page 1798

Malaysia Airlines appoints new CEO for MASWings

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MALAYSIA Airlines has appointed Izham Ismail as CEO of sister airline MASWings, effective July 1, when current CEO Ritzerwan Rashid retires.

Izham has close to 36 years of experience in the aviation industry and is currently head of the operations programme management office at Malaysia Airlines. He is also a trained pilot.

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He was first promoted into a management position 10 years after joining the airline, and was director of operations from 2012 to 2015.

Prior to this, he was also executive vice president of flight operations, general manager technical and development among many other roles.

Buffalo Tours makes two new appointments

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BUFFALO Tours has appointed Greg Martin as sales office general manager in Australia and Atsushi Hirayama as country manager in Japan.

Martin has over 25 years of Australian wholesale travel experience and will be based in Sydney, put in charge of the sales office there.

Hirayama similarly has 25 years of experience in the travel industry and he was worked for inbound operators in both Australia and Japan.

He will manage the Buffalo Tours team in Tokyo that services sales offices and travel agents around the world, as well as handle travellers on the ground in Japan.

Minor’s Elewana Collection joins GHA

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Interior of the Serengeti Migration Camp, part of Elewana Collection

MINOR Hotel Group has added the Elewana Collection, its fifth member brand, into the Global Hotel Alliance (GHA) network.

The Elewana Collection consists of 15 lodges, camps and hotels across Kenya and Tanzania.

Integration of Elewana Collection into GHA is already completed and the alliance’s Discovery loyalty programme will be recognised and rewarded for stays at any of Elewana Collection’s properties.

Chris Hartley, GHA’s CEO, said: “Elewana further reinforces our belief that truly independent brands, which represent the culture and heritage of their region, are what the next generation of travellers are looking for.”

Minor’s association with GHA dates back to 2007, when its Anantara brand was one of the first alliance members. Since then, Minor’s portfolio has expanded to include hotel brands Avani, Per Aquum and Tivoli.

Dubai Parks and Resorts unveils admission packages

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DUBAI Parks and Resorts, scheduled to open in Dubai in October, has started selling annual passes for its parks, which will grant pass holders unlimited year-long access to as many as 100 rides and attractions across its three theme parks and one water park, among other benefits.

Park goers can choose from a range of eight different annual passes, including the single park pass (Theme Park Annual Pass), for each of the three parks. This will be priced at 865 dirhams (US$235.50) for Motiongate Dubai, 755 dirhams for Bollywood Parks Dubai and 765 dirhams for Legoland Dubai.

There is also the option to gain unlimited access to Legoland Water Park on top of single park access, setting buyers back by 1,095 dirhams for the Motiongate combination, 985 dirhams for Bollywood Parks and 995 dirhams for Legoland.

Visitors can also choose the Dubai Parks and Resorts Annual Pass (2,495 dirhams), which includes limitless access to all three theme parks plus the Legoland Water Park, a 15 per cent discount on food, beverages and merchandise and other purchases in the parks.

Finally, the 6,995 dirhams VIP pass offers free valet parking, unlimited express queue privileges on all applicable rides, VIP seating for selected shows, access to the exclusive VIP lounge and a VIP tour guide, in addition to access to a 20 per cent discount on purchases and unlimited access to all four parks.

The annual passes are now available for purchase at the Dubai Parks and Resorts website as well as Motiongate Dubai, Bollywood Parks Dubai and Legoland Dubai websites.

Dubai Parks & Resorts is encouraging sales of the passes by throwing in exclusive preview access to the parks with early purchase. In addition, those who use their passes in 2016 will be given an extended validity until December 31, 2017.

Cambodia’s renewed rail service needs more oomph

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THE resurrection of Cambodia’s only passenger train needs to pick up pace if it is to hit full steam, say local tour operators.

The country’s sole passenger rail service returned last month after a 14-year hiatus and reception has been warm so far with all five restored carriages packed with passengers travelling 266km between Phnom Penh and Sihanoukville every weekend.

“I think it’s a good option for independent travellers who are time-rich but sometimes cash-poor,” said Nick Ray, company advisor, Hanuman Travels. “However, the Phnom Penh to Sihanoukville option is a tough sell due to the slow journey time.”

The Royal Railways-operated train travels at speeds of 33km/h and currently takes about eight hours in comparison to the five- to six-hour journey by road. Rail is the safer option however, with the roads notorious for congestions and accidents.

“Anything that makes it easier for customers to get around is a good thing but it needs to be quicker,” concurs Paddy Robinson, owner of several hotels in Sihanoukville, adding that the train also provides a more scenic route.

Kimhean Pich, founder and CEO of Discover the Mekong, says a popular option with customers is the shorter Sihanoukville to Kampot leg, which takes about four hours.

“The train is now a novelty,” he adds. “It is slow but an enjoyable way for customers to see rural Cambodia.”

New Shenzhen cruise terminal appoints consultant

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SuperStar Virgo

CHINA Merchants Group in Shenzhen, China, had recently appointed Kuala Lumpur-based Jebsen Travel & Tours Services to market Tai Zi Bay cruise terminal in Shekou, Shenzhen to passenger cruise liners.

The cruise terminal is currently under construction and will be operational in November, able to accommodate six cruise ships at a time.

Lim Chee Tong, managing director of Jebsen said the appointment was made in October last year, and his company had already successfully marketed the cruise terminal to Star Cruises.

SuperStar Virgo will homeport in Shekou from November 17, 2016 until May 2017. It will offer a four-night cruise calling at Halong Bay and Sanya; a five-night cruise calling at Nha Trang, Da Nang and Sanya as well as a seven-night cruise calling at Halong Bay, Da Nang, Nha Trang and Ho Chi Minh City.

Jebsen will also charter Silversea Shadow from Silversea Cruises from late January next year until May 2017 to provide 10- to 14-day itineraries within Asia. “The high end cruise line with 180 all-suite cabins will be homeported at Shekou from February 11, 2017,” said Lim.

Jebsen is also the cruise principle for the chartered period. Lim said: “We are in the midst of appointing general sales agents globally.”

The company has been involved in the cruise business since 1989 and is the GSA for 50 international cruise lines, including Crystal Cruises, Silversea Cruises and Regent Seven Seas Cruises.

Park Hotel Group to make Malaysian debut

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(From left) Mohd Rafin, Park Hotel Group’s chief corporate officer; Sikh Shamsul Ibrahim, director of Malaysian Investment Development AuthorityAllen Law, Park Hotel Group’s CEO; Teo Chai Hock, managing director of Jaya Mapan Sdn Bhd; Kua Song Tuck, director of Jaya Mapan Sdn Bhd; and Pang Swe Haw, general manager of Jaya Mapan Sdn Bhda

PARK Hotel Group will open its first hotel in Malaysia with a Malacca property scheduled to open in the first half of 2019.

The group signed a management contract for Park Hotel Melaka with a subsidiary of Malaysian developer Jaya Mapan last Friday, marking a step forward in the group’s Asia-Pacific expansion following the opening of Park Hotel Nusa Dua in Indonesia late last year.

Featuring 245 keys over 16 storeys, the new property will sit alongside retail outlets, offices, and serviced apartments that form mixed-use development The Green, located in the entertainment and business district of Kota Laksamana.

Facilities at the new-build hotel include a bistro, rooftop bar, infinity pool, sauna, gymnasium and meeting spaces for 30-100 pax.

Attractions such as the historical A’Famosa fortress, St Paul’s Church and Baba and Nyonya Museum are 10 minutes away, while the commercial area in Melaka Raya is within five minutes from the hotel.

Commenting on the significance of Malacca in the group’s expansion strategy, Allen Law, Park Hotel Group’s CEO, said: “Malaysia’s international tourist arrivals increased from 16 to 26 million over the last 10 years… and Malacca, as its historical city and a UNESCO World Heritage Site will receive increased attention and visits as it continues to develop.”

Mohd Rafin, Park Hotel Group’s chief corporate officer, added that Malacca is a major destination that the government is “putting a lot of efforts in”, pointing to upcoming developments such as the 609-acre Melaka Gateway precinct.

As well, Park Hotel Melaka will open in time to benefit from the expected increase in tourist footfall after the launch of Impression Melaka in 2018, a famed musical production to be performed outside China for the first time, added Rafin.

The group, which operates 11 hotels in Singapore, Indonesia, Hong Kong, China and Japan, hopes to grow its portfolio by “two to three hotels per year”, with Park Hotel Farrer Park in Singapore set to open this year and a new property in Australia’s Adelaide slated for 2018.

South Korea is likely to be the next market in line, shared the group with reporters last week.

Lion Air sues Indonesia’s civil aviation authority

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LION Air has taken legal action against Indonesia’s civil aviation authority by accusing Suprasetyo, the director general of air transportation, for “power abuse”.

The action was taken following the sanction imposed by Suprasetyo on Lion Air’s ground handling agent at Soekarno-Hatta International Airport for mishandling international passengers.

Edward Sirait, general affairs director of Lion Air in a press conference last weekend, said: “The government has imposed sanction without warning and even before investigation is conducted.”

He pointed out that the requirement to find a new ground handling agent within five days was also unrealistic. “The government’s role is to supervise, not to destroy (a company),” he added.

In response, Suprasetyo said he was not worried as all was done according to regulation. “We are ready to face it. The sanction we have imposed is in accordance with the law,” he said.

Meanwhile, Lion Air had submitted a request to the Ministry of Transportation to halt 93 domestic and two regional routes for one month as of May 18. The request, which was approved by the authority, took place after the sanction was imposed.

The route suspensions are not related to the sanction, according to Lion Air, but due to the seasonal shoulder period.

New hotel openings: May 16 to 20, 2016

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The latest hotel openings and announcements made this week

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M Social Singapore
Situated in Robertson Quay and featuring interior designs by Philippe Starck is millennial-minded M Social Singapore. Part of an integrated development, the 239-key hotel is set to open in mid-June and has a mix of duplex-style lofts and terraced rooms. Facilities include a lobby with self check-in kiosks, a swimming pool and a communal restaurant-bar Beast & Butterflies.

 

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Soneva Jani, Maldives
Slated to open in October on the Maldivian island of Medhufaru is luxury resort Soneva Jani. It will have 25 total rooms comprising 24 water villas and one island villa, all featuring private pools and retractable roofs for stargazing. Amenities include a spa, dive centre, an observatory, organic vegetable garden and five F&B outlets.

 

Next Hotel, Melbourne
SilverNeedle Hospitality will be opening a new 300-room Next Hotel in Melbourne in late 2018 as part of a A$110 million (US$80 million) development deal with QIC Global Real Estate. This will be the first of three hotel development deals with QIC. The other hotels, which will be announced at a later date, will be at QIC’s Eastland Mall in Ringwood and at its Canberra Centre mall.

 

Four Seasons Kyoto (PRNewsFoto/Four Seasons Hotel Kyoto)

Four Seasons Hotel Kyoto
The new-build Four Seasons Hotel Kyoto, located at the foot of Higashiyama Mountain, will soon open with reservations being accepted from October 15. The property will have 123 rooms and suites as well as 57 private residences. Besides a unique in-house chapel, offered as a function space, other facilities include a spa, indoor pool and four dining options – an edo-style sushi restaurant, a modern brasserie, lounge, and a garden teahouse.

E-visa facility prompts more Indian arrivals in Malaysia

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AGENTS involved in the Indian outbound market to Malaysia are noticing a substantial increase in demand this summer peak season.

Those interviewed said this is mainly due to the recent introduction of e-visa facilities for Indian residents, as well as owing to new tour programmes and improved air connectivity between the two countries.

Managing director of New Delhi-based Carnation Travel Services, Rajesh Sethi, said: “It makes it much more convenient for Indian travellers making last minute decisions to travel to Malaysia for a short break not too far from home.

“In the past, getting a visa to travel to Malaysia can take as long as seven days.”

The e-visa facility, introduced in late April, is valid for a single journey stay of a maximum of 30 days. It can be obtained within 24 to 48 hours after application and has a validity of three months.

P. Anand, founder and CEO of Bangalore-based OTA Beyonder Experiences, says this can have knock-on effects for the region.

“The implementation of e-visa facilities for Indian tourists to Malaysia will help capture Indian tourists looking at holidays to South-east Asia, such as Indonesia, which had also recently implemented complimentary visa-on-arrival for Indian tourists,” he said.

For this summer season, he has seen demand for Malaysia as well as South-east Asia in general grow, which he believes is partly due to the perception that Asia is safer than Europe after the recent Paris and Brussels attacks.

Kuala Lumpur-based Red Apple Travel & Tours group managing director, Suneet Goenka, said: “With forward bookings in June looking strong, we are projecting a 15 to 18 per cent growth in arrivals compared to the same period in 2015.”

Intent on selling Kota Kinabalu, the state capital of Sabah in East Malaysia, which is also regarded as a new destination for the Indian market, Red Apple Travel has introduced a promotion that runs till end-October where clients who purchase four nights in Peninsular Malaysia will be given 50 per cent off their ground packages in Kota Kinabalu.

“This promotion has helped grow the upmarket FIT segment in Sabah,” said Goenka.

As well, Luxury Tours Malaysia has intensified promotions in Amritsar since Malindo Air started flying between Kuala Lumpur and Amritsar in October 2015.

It’s senior manager, Arokia Das, said the FIT market from India has increased this summer due to AirAsia X’s reintroduction of its four-weekly Kuala Lumpur-New Delhi service on February 3.

“Though still early in the Indian summer season, we have seen more than 10 per cent increase in confirmed bookings to Malaysia,” he said.