TTG Asia
Asia/Singapore Wednesday, 20th May 2026
Page 1186

Indonesia’s capital move could lead to US$99 million revenue loss for Jakarta’s hotels

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Since Indonesian president Joko Widodo announced the plan to move the country’s capital from Jakarta to East Kalimantan, hospitality consulting firm Horwath HTL projects that the revenue that Jakarta hotels will lose to their counterparts in Kalimantan stands at around 1.4 trillion rupiah (US$99 million) annually.

Horwath HTL Jakarta’s business development manager Christy Megawati said: “While the global media scrambled to locate Balikpapan and sensationalise the plight of the Bornean orangutan, we got to thinking about the effect it will have on the bottomline of Jakarta hotels.

Indonesia’s capital move could lead to US$99 million revenue loss annually for Jakarta’s hotels: Horwath HTL

“Government-driven room night demand, for both FIT and business events, is integral to the business of Jakarta hotels, so what are hoteliers going to do (about the loss of business revenue from that sector)? How are they going to fill the burgeoning number of rooms? How big is that slice of (Indonesian hotel business) pie?”

In terms of rooms, the estimated total room night demand (RND) in Jakarta from government- and business-related events in 2018 was around 2.1 million room nights or the equivalent of 5,800 rooms per day or 18 occupied rooms per hotel per day at an average daily rate of 972,000 rupiah (US$68).

On the F&B front, the estimated total number of business events in 2018 for both in-house and external guests was nearly 13.8 million, which translates to around 115 covers per hotel (three-star and above) per day at 215,000 rupiah per cover.

“We have created two doomsday scenarios: an estimated 25 per cent or a 50 per cent loss in RND of the total RND from government- and business-related events,” Megawati explained.

Under the first scenario, a 25 per cent loss equates to a reduction of 528,000 room nights – or 10 empty rooms every day – and a total 1.2 trillion rupiah loss in annual revenue to Kalimantan.

Under the second scenario, a 50 per cent loss equates to a reduction of more than one million room nights – 20 empty rooms every day – and a total 2.3 trillion rupiah loss in annual revenue to Kalimantan.

Horwath HTL’s conservative estimate of the amount of business revenue that Jakarta hotels will lose to their counterparts in Kalimantan is around 1.4 trillion rupiah annually, based on 2018 values.

To estimate the amount of losses, Horwath HTL based its calculation on several assumptions, using 2018 as its base year.

“The year 2018 was a pretty good base year with a healthy 5.3 per cent GDP growth; an improved unemployment rate (currently 5.3 per cent); strong foreign direct investment (US$27.8 million) boosted further by a weaker IDR; and the year preceding a national election was typically a strong stable year for hotels, before the tumult of an election year,” said Megawati.

An assumption is that the Jakarta provincial government will continue to generate RND and that Jakarta will always be the country’s beating economic heart.

Another assumption is that a significant proportion of RND in Jakarta is driven by government-related business events, including those of state-owned companies.

The calculation is also based on Statistics Indonesia’s data that Jakarta has 326 hotels and 46,899 rooms, or around 144 keys per hotel.

Indian trade expects GST rate cut on hotel tariffs to boost tourism

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India’s GST Council last Friday announced a GST rate cut on hotel rooms, bringing a much-welcomed relief to industry stakeholders who have long voiced their concerns of the impacts of high GST rates on the competitiveness of the country’s tourism and hospitality sectors.

With the new move, the tax on room tariffs of Rs7,500 (US$105) and above is now cut from 28 per cent to 18 per cent. Similarly, the tax on room tariffs of less than Rs7,500 is slashed from 18 per cent to 12 per cent.

India’s GST Council cuts tax rate on hotel room tariffs

The Federation of Hotel & Restaurant Associations of India (FHRAI) anticipates the move will give a boost to the tourism and hospitality sector during the upcoming festive and holiday season, said vice president Gurbaxish Singh Kohli.

“The reduction in the GST rates will make India an attractive tourism destination to foreign as well as domestic tourists who presently choose to vacation in the neighbouring countries on account of price competitiveness,” he stated.

Also lauding the move is president of the Hotel and Restaurant Association of Northern India (HRANI), Surendra Kumar Jaiswal, who is positive that the reduction of tax rates on hotel room tariffs should help in lifting market sentiments.

Likewise, Sarbendra Sarkar, managing director and founder, Cygnett Hotels & Resorts, said: “This move will help travellers gain more out of their dispensable budget, luring them to travel more. Moreover, this would also help the industry receive the traction that was not evident since the past few months. It will certainly boost the average occupancy of hotels.”

He added: “Additionally, it will also help us propel our value proposition at a competitive price point that we are operating in.”

Sri Lanka seeks private sector help to launch tourism promotion agency

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Sri Lanka’s government wants to set up a promotion agency with the private sector to circumvent bureaucratic difficulties in launching a destination marketing campaign.

Speaking at the Future of Tourism conference in Colombo on Monday, Sri Lanka’s prime minister Ranil Wickremesinghe acknowledged the delay in getting a post-crisis marketing campaign off the ground. He said: “This campaign has taken too long (to approve), so we need to find other ways of getting this going.”

Sri Lanka’s government seeks private sector’s help to set up a tourism promotion agency

He said that the Sri Lankan government is willing to partner the private sector in setting up a promotional unit using state funding to cut through state bureaucracy and processes. “If the private sector is willing, then we can move forward,” he said during a Q&A session with CNN business correspondent Richard Quest.

The Easter Sunday terror attacks that killed more than 250 people, including 50 tourists, led to a 70 per cent plunge in tourist arrivals to Sri Lanka in May. Half a year on, arrivals are slowing picking up, despite a continued drop in numbers from before the attacks. Speaking at the same event, Sri Lanka Tourism Promotion Bureau (SLTPB)’s chairman Kishu Gomes said that arrivals are projected to drop by 15 per cent this year.

Due to cumbersome state procedures and necessary cabinet approval, the SLTPB has been unable to proceed with a US$5 million tourism recovery plan, which entails a two-month emergency PR campaign and a six-month marketing campaign.

Plans to roll out the recovery campaign have now been abandoned as it is too late to capture winter bookings. Instead, last week, the SLTPB launched a global TV campaign, in collaboration with CNN, in 12 key markets.

At the same event, Thailand-based Minor Hotel Group’s CEO Dillip Rajakarier said that Sri Lanka needs to focus on high-end tourists and lamented the lack of strong PR agencies in key markets which would have sped up the recovery efforts.

Echoing that sentiment was Malik Fernando, managing director, Resplendent Ceylon – which runs three luxury boutique hotels – who said that Sri Lanka neither have a single trade partner to promote inbound tourism overseas nor external PR agencies, which could pose a huge disadvantage to the country’s tourism recovery efforts.

In the absence of tourism recovery efforts by the Sri Lankan government, the country’s private sector industry has been taking action to attract tourists back to the country.

IHG, Mr & Mrs Smith team up on loyalty programme

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InterContinental Hotels Group (IHG) have joined forces with boutique hotel specialist Mr & Mrs Smith on an exclusive loyalty partnership.

From early 2020, IHG Rewards Club loyalty members will be able to earn and redeem points at over 500 of Mr & Mrs Smith’s luxury and boutique hotels worldwide when booking through IHG’s direct channels, including IHG.com and IHG mobile app.

IHG Rewards Club members will be able to earn and redeem points at over 500 of Mr & Mrs Smith’s luxury and boutique hotels worldwide, including L’Hôtel Marrakech (above)

This partnership will more than double the number of luxury and boutique hotels available to IHG Rewards Club members; complementing IHG’s luxury and boutique portfolio of hotels and resorts across Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants and Hotel Indigo.

IHG’s most loyal members, including InterContinental Ambassadors and Kimpton Inner Circle members, can expect free room upgrades whenever available as well as a free gift, such as a bottle of champagne, picnic hamper or 30-minute massage, on arrival at every Mr & Mrs Smith hotel.

GTEF’s Pansy Ho joins tourism debate at UNWTO’s 23rd General Assembly

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Pansy Ho, vice chairman and secretary-general of the Global Tourism Economy Forum (GTEF), participated in the Ministerial Debate on Education and Employment in Tourism: Realizing SDG 4 and SDG 8 at the recent 23rd General Assembly of the World Tourism Organization (UNWTO) in St Petersburg, Russia.

Joined onstage by 12 global tourism ministers, key corporate leaders and leaders of academic institutions, Ho spoke of the future of work in tourism and the sector’s contributions to the UN Sustainable Development Goals.

During the debate, she highlighted the key role that women play in tourism, the opportunities tourism offers young people, and the importance of public-private partnerships in fostering a talented workforce.

GTEF’s vice chairman and secretary-general Pansy Ho (above) at UNWTO’s recent 23rd General Assembly in St Petersburg, Russia

Ho also brought attention to the importance of the human touch and how the trend of immersive travel creates opportunities for local communities to present a holistic view of their heritage, art, food and environment.

In terms of education, she highlighted the success of Macau, which has emphasised community engagement as a means to expose students to the different dimensions of tourism and to potential career opportunities. Macau is taking the long view on talent management, aiming to engender pride in its local heritage, traditions, arts and crafts.

As well, Ho highlighted how the GTEF, founded in Macau in 2012, illustrates the importance of home-grown service talent for both the tourism and MICE markets. By hosting the annual GTEF, Macau is facilitating the continuous development of human capital, in terms of employment and vocational training, while showcasing Macau as a tourism and leisure destination.

The GTEF was also the sponsor of the 15th edition of the UNWTO Awards, which took place on September 10. Held during the UNWTO General Assembly, the awards celebrate inspirational projects that have made a valuable contribution in the advancement of sustainable tourism.

GTEF says its support of the UNWTO Awards strengthens the collaboration between the two organisation in promoting the sustainable development of tourism. Past examples of this collaboration include the appointment of Ho as UNWTO tourism ambassador in 2018 for her contributions in promoting regional and global tourism cooperation and sustainable tourism and, in 2017, GTEF acting as a key sponsor of the UN International Year of Sustainable Tourism for Development.

Centara and KMA Group sign new Myanmar resort

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Centara Hotels & Resorts and KMA Group have signed a deal to manage a new hotel in Myanmar.

Owned by KMA, the 95-key Centara KMA Resort Inle Lake will be rebranded and managed under the Centara brand when it opens in 4Q2019.

Centara Hotels & Resorts’ Thirayuth Chirathivat (second from right), Central Group’s Suthikiati Chirathivat (third from right), KMA Group’s Khin Maung Aye (centre) and KMA Group’s Kaung Htet Tun (third from left) at the signing ceremony of a deal between KMA Group and Centara Hotels & Resorts to manage a new Myanmar resort

In May, Centara signed a MoU with KMA for the management of six hotels and resorts in Myanmar. This new management agreement represents the completion of the deal for the first of these properties, with the others set to follow imminently.

Crossroads opens as Maldives’ first integrated resort

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After two years of development, Crossroads, the first and largest integrated leisure and lifestyle destination in the Maldives by Thai developer Singha Estate, will be opening two of its nine islands.

The first island is home to the lifestyle district and heart of the megaproject, The Marina @ Crossroads, an 11,000m2 retail and entertainment space. The attraction, which is in close proximity to the city, houses luxury retail outlets, fine dining restaurants, a state-of-the-art event hall, as well as a PADI-certified water sports and dive centre.

Crossroads, the largest integrated tourism destination in the Maldives, will be opening two of its nine islands

A transit hotel, SAii Lagoon Maldives, which is under the Curio Collection by Hilton, targets short-term visitors who can utilise the facilities at the town centre during their stopover for connecting flights.

The project’s sustainable development aspect can be seen through the efforts made at Maldives Discovery Centre, an interactive educational-centre-cum-museum that promotes environmental conservation and Maldivian local arts and crafts.

Another is the Marine Discovery Centre, a marine life laboratory that hosts biologists who carry out research and longitudinal studies on sea-life and coral propagation through a Junior Coral Curator programme and a clownfish release initiative that span within the area of 64,000m2.

The second island is the Hard Rock Hotel Maldives, which is developed and managed by S Hotels & Resorts. The hotel, which introduces music-inspired stays, is also considered to be the brand’s first Maldivian outpost.

Singha Estate’s CEO Naris Cheyklin said that while setting sights on promoting tourism and the local economy, Crossroads is also committed to its mission of “building big, protecting the small”, which entails promoting the livelihoods of its inhabitants while fashioning this mega project.

Fall of 178-year-old tour operator as Thomas Cook ceases trading

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British tour operator Thomas Cook announced its collapse on Sunday evening, leaving hundreds of thousands of travellers stranded worldwide as the 178-year-old travel institution ceased trading with immediate effect.

In a statement, Thomas Cook said that the company’s board was left with “no choice but to take steps to enter into compulsory liquidation with immediate effect” after talks of a rescue deal fell through.

Thomas Cook’s collapse left hundreds of thousands of travellers stranded worldwide

Thomas Cook’s chief executive, Peter Fankhauser, said in a statement:
“We have worked exhaustively in the past few days to resolve the outstanding issues on an agreement to secure Thomas Cook’s future for its employees, customers and suppliers. Although a deal had been largely agreed, an additional facility requested in the last few days of negotiations presented a challenge that ultimately proved insurmountable.

“It is a matter of profound regret to me and the rest of the board that we were not successful. I would like to apologise to our millions of customers, and thousands of employees, suppliers and partners who have supported us for many years.”

He added that Thomas Cook’s collapse “marks a deeply sad day for the company”.

Besides grounding its planes, Thomas Cook has been forced to shut its travel agencies, according to an AFP report, leaving the group’s 22,000 employees worldwide jobless, including 9,000 in the UK.

The move has also triggered the biggest peacetime repatriation in UK history, as the UK Civil Aviation Authority seeks to bring home travellers stranded abroad over the next two weeks.

The 178-year-old company had been struggling against stiff online competition for some time, divulging in May that Brexit uncertainty had caused its losses to deepen in first half, and that it was seeking £200 million (US$248 million) from private investors to avert collapse.

China’s Fosun Group, which had led a final bid to save the troubled British travel firm Thomas Cook from bankruptcy, said that it was “disappointed” that the effort had failed.

“Fosun is disappointed that Thomas Cook Group has not been able to find a viable solution for its proposed recapitalisation with other affiliates, core lending banks, senior noteholders and additional involved parties,” Fosun said in a statement to AFP.

“Fosun confirms that its position remained unchanged throughout the process, but unfortunately, other factors have changed.”

“We extend our deepest sympathy to all those affected by this outcome.”

After the rescue deal fell through, Thomas Cook declared bankruptcy on Monday, leaving hundreds of thousands of travellers stranded in the UK’s biggest ever peacetime repatriation, reported the AFP.

Meanwhile, Thomas Cook India pointed out that there is no impact owing to Thomas Cook collapse in the UK. Madhavan Menon, chairman & managing director, Thomas Cook (India) reiterated that it is “business as usual for Thomas Cook India which is a completely independent entity, acquired by Canada based Fairfax Financial Holdings in August 2012 from Thomas Cook in the UK.”

Hong Kong trade sees pockets of hope amid uncertainty

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As the protests in Hong Kong stretched into the fourth month without any signs of abating, industry stakeholders are coming to terms with the impacts the turmoil have brought to their business, and are now laying out plans to cushion further fallouts as the crisis drags on.

Inbound arrivals to Hong Kong have been affected. According to Hong Kong Tourism Board (HKTB), total visitor arrivals in July 2019 declined 4.8 per cent year-to-year to 5.2 million, while total overnight arrivals – which amounted to 2.4 million – dipped 5.3 per cent year-on-year. A fall in the total number of both mainland and non-mainland visitor arrivals were also recorded.

Hong Kong tourism players see hope despite drop in number of inbound arrivals to the country

A HKTB spokesman said: “Preliminary figures show a drop of about 30 per cent in the number of visitor arrivals in the first half of August. The travel trade has reported that the number of forward bookings in September and October has also dropped significantly.”

HS Travel International’s executive director, Hazen Tang, said: “The Hong Kong Airport (closure) was a severe blow to my business, (resulting in) numerous cancellations for October and November.”

He added the company is not entirely reliant on Hong Kong and may redirect some bookings to other destinations, including Thailand, Japan, Russia and the UK where it has overseas offices.

Meanwhile, HS Travel International is also keen to explore business opportunities in new markets such as Central Asia.

“Hong Kong is still a safe city for travellers”, stressed Tang, adding that the company sends regular updates to their clients to allay any visitors’ worries.

iVenture Card International, which provides pre-paid destination attraction passes, observed some cancellations and refund requests for Hong Kong’s attractions, but the number was not overwhelming, according to Asia sales manager Nicky Kwok. “Attractions are not affected, and tourists are not targeted,” he said.

“At this stage, safety is not the main concern and queries are mostly about traffic arrangements in Hong Kong. Some visitors encountered trouble when accessing attractions, so we offer advice on public transport and alternative options,” Kwok pointed out.

Like Tang, Kwok foresees a slowdown in inbound business in the near future, but believes Hong Kong remains a “great destination”. But business being business, iVenture Card will manage risks by focusing promotion on its 17 other destinations for now.

It’s not entirely a dismal picture for Hong Kong’s inbound sector, as industry players still see some glimmer of hope.

ATI Travel’s owner Richard Woss shared that longhaul travellers booked with his company are unlikely to cancel their trips, which typically last between a week to 10 nights, and are usually combined with China.

He explained: “As Hong Kong only accounts for one to two nights, clients are very reluctant to (cancel). But it’s a different story for those who treat (Hong Kong) as a mono destination.

“Frankly, Europeans regard protests as a sign of freedom of speech and democracy. If you go to Paris, protesters would be more violent. Our clients take a more mature approach to look at (the current situation), and they have confidence in Hong Kong,” he added.

Sanjay Mehta, chief executive of India-based Trans Globe Travels, also thinks the perception of street violence in Hong Kong is exaggerated by rolling media coverage. “As far as I know, the protests only affect several blackspots in downtown areas on weekends and Sundays, so it’s still safe to visit the city,” he remarked.

“Despite widespread negative media reports on violent actions by protesters, we still send Indians to Hong Kong because of attractive deals promoted by hotels and agents during this period. It’s such a good bargain, and I understand Indians also leverage special cruise offers for ships departing from Kai Tak Cruise Terminal.

“It’s sad to see the plunge in visitors, but I am confident that Hong Kong will rebound swiftly,” Mehta said.

“Safety and security of travellers in Hong Kong is of the utmost importance,” the HKTB spokesman stated, adding the the board is closely monitoring the latest developments, and keep visitors informed via the website, visitor centres and service hotline to help them plan their trips.

Bali Hotels Association urges calm amid outcry over Indonesia’s draft criminal code

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The Indonesian parliament’s plans to pass a draft revision to the country’s criminal code (RKUHP) has prompted an outcry from both activists and the public who claim that the proposed bill threatens democracy and violates the rights of the country’s religions and sexual minorities.

Some of the controversial proposed laws in the RKUHP include the criminalisation of acts like cohabitation, insulting the president, spreading fake news, engaging in premarital sex and adultery.

Bali Hotels Association urges all parties involved in tourism to stay calm amid outcry over Indonesia’s draft criminal code (Pictured: Tanah Lot temple in Bali)

In response to the widely-critical media coverage related to the possible changes to the RKUHP, including an updated travel advice from Australia warning its citizens of the revised code and the harsh penalties, the Bali Hotels Association (BHA) has released a statement containing three points:

The recommendation of the full regulations, including what has been commonly referred to as the “Adultery Act”, has not yet been formally issued and cannot be enforced.

The Indonesian government and the parliament have agreed to indefinitely postpone the passing of the bill with those new regulations.

The Bali government office encourages all parties involved in tourism (i.e. persons visiting or planning to visit, as well as industry stakeholders) to stay calm and continue their activities (or planned activities) as usual.

BHA also said that it is monitoring the issue and will update its members and partners if there is any further information in regards to this matter.