TTG Asia
Asia/Singapore Sunday, 14th December 2025
Page 1141

Ongoing protests, flight disruptions rattle Hong Kong tourism

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The escalating wave of violent clashes and protests in Hong Kong in recent weeks has clearly put a damper on travel to the city, as tourism and hospitality businesses are starting to feel the impacts from mid-July, with no end in sight.

More than 300 flights were cancelled yesterday after the Hong Kong International Airport (HKIA) announced a sudden closure following a mass sit-in protest at the facility on August 12. Flights at HKIA were disrupted for the second consecutive day following police clashes at the airport, according to a BBC report.

A mass protest at HKIA caused disruption of flights at the airport on August 12 and 13

According to a Straits Times report, flights resumed on Wednesday after the Airport Authority Hong Kong obtained an injunction to stop demonstrators from obstructing operations of the airport. The authority also said people would be banned from attending any protests or public events outside areas designated by them.

Already, HKIA’s sudden closure has severely curtailed inbound and outbound travel. According to Travel Industry Council of Hong Kong, at least 120 outbound group tours and 2,600 people were affected by the flight disruptions at HKIA on August 12 and 13.

Sunflower Travel Service’s general manager Johnny So told TTG Asia: “The shutdown of HKIA on August 12 affected five to six group tours. I am not sure whether additional tours departing today and tomorrow will be affected because it depends on how soon the backlog of flights will be cleared.”

“Apart from airport operations (disruptions), another concern for me is whether Cathay Pacific Airways’ operations will be bogged down by Civil Aviation Administration of China’s new aviation safety regulations (banning staff who took part in illegal Hong Kong protests from flying over the mainland airspace). If issues happen, I worry about the impact and my groups can’t set out on time,” he expressed.

Sandy Ho, country manager for China & Hong Kong, Buffalo Tours, said: “The biggest impact so far was the (airport closure) as flights were cancelled, sending a message to overseas visitors to think twice before coming with factors like flight disruptions, safety and protest activities (now in the picture).”

“As visitors also include Macau as a twin destination, (the ongoing crisis) will inevitably hit Macau as they usually stop over in Hong Kong first.”

Industry watchers fear the airport closure on August 12 and 13 would worsen the already-precarious situation in Hong Kong.

According to a report by ForwardKeys, in the almost eight-week period from June 16 to August 9, flight bookings to Hong Kong from Asian markets have fallen by 20.2 per cent compared to the same period last year.

The bookings data excludes China and Taiwan, with ForwardKeys explaining that a fall in bookings from those destinations in the latter part of June could also be explained by the timing of the Dragon Boat Festival, which fell 11 days earlier this year than it did in 2018.

In the first fortnight (June 16 to 29), bookings fell nine per cent and in the second (June 30 to July 13), 2.2 per cent. At that point, it appeared that the demonstrations were having a short-term impact on short-haul travel.

However, a dramatic drop of 33.4 per cent in bookings was recorded in the following 27 days (July 14 to August 9). There is now clear evidence that the protests have reversed a positive travel trend in which bookings for the first six and a half months of the year were up 6.6 per cent on 2018.

David Tarsh, spokesman for ForwardKeys, said: “The situation in Hong Kong has deteriorated substantially in the past eight weeks and particularly so in the past four. During June and early July, ForwardKeys saw no decline in longhaul bookings to Hong Kong. However, that is no longer the case. From June 16 to August 9, longhaul bookings to Hong Kong are now 4.7 per cent down on the equivalent period last year.”

He added: “Furthermore, ForwardKeys’ latest numbers do not yet include the events of Monday, when all flights were cancelled and video of police clearing protestors from the airport were beamed around the world. So ForwardKeys is not optimistic about reporting a recovery in the immediate future.”

Meanwhile, travel operators are keeping a close watch on the ground and providing constant updates to keep their clients in the loop.

In an update sent yesterday evening, Destination Asia Hong Kong stated that “the situation in Hong Kong is becoming increasingly fluid and more difficult to predict. Our management team is on full alert and in regular contact with agents whom have guests on the ground or scheduled to arrive in coming days. For those guests affected by the events, we have alternative plans in place.”

This morning, Connexus Travel also advised travellers to reconfirm their flight schedules before setting out for HKIA today.

Indonesian hotel groups hungry for expansion

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A trio of Indonesian-based hotel management companies – Archipelago International, Tauzia International Management and Artotel Group – last week unveiled their latest expansion plans within and outside the country.

Archipelago has signed an agreement with Cuban tourism company Grupo de Turismo Gaviota to manage the Grand Aston Cayo Las Brujas Beach Resort & Spa in Havana, which is situated in the Northern Cayos of Cuba on Las Brujas Island, adjacent to Cayo Santa Maria. The resort has 727 rooms and suites, as well as a 3km-long private beach.

This is Archipelago’s second project in Cuba. Its first, the 438-room Grand Aston Varadero Beach Resort, is under construction and expected to open in 2021.

Tauzia is expanding internationally through its joint venture with Ascott. In attendance at its recent press conference were (from left to right) Steinmeyer, Armand Steinmeyer, Patrick Vaysse and Irene Janti

Likewise, Tauzia is expanding its network to Malaysia and Vietnam via a joint venture with Ascott, which saw the opening of Fox Lite Hotel Dpulze Cyberjaya Malaysia in August 2019, as well as the signing of Vertu Hotel Cam Ranh Bay and Yello Ho Chi Minh. This will be followed by expansion to Hanoi, Bangkok, Kuala Lumpur and Manila.

By end 2019, the Tauzia-Ascott joint venture will represent 12,000 rooms, with 73 properties under 14 brands in Indonesia. Meanwhile, Tauzia has recently signed three new properties within the country, Harris Bogor and Jambi, and Vertu in Belitung.

Speaking at the hotel group’s recent 18th anniversary in Jakarta, Armand Steinmeyer, director of business development and investment, Tauzia, said: “Bogor is big in business events; and as for Jambi, we see the growth of business in Sumatra and a lot of cities are developing. When we look at Harris, the hotel is very often family-focused and also strong in MICE.”

In regions like Jambi, government-organised events form a key market and Harris is a suitable brand to come in at this stage, Steinmeyer said, adding that Belitung is one of Indonesia’s top destinations in terms of growth.

Steinmeyer also noted that the company received more interest and queries from investors following the presidential and national elections.

“We are looking at Batam area, Palu, which is in the rebuilding process after the tsunami last year, and Borneo (which) is another island with growth potential. We are (also) looking at places like Pontianak and Singkawang,” he said.

He added that the company saw potential in expanding to secondary cities beyond the metropolises in Java, in light of the ongoing infrastructure projects like the building of toll roads across the island

By end 2019, Tauzia will be opening two Harris New Generation: Harris Hotel & Conventions Bundaran Satelit Surabaya and Harris Suites Puri Mansion Jakarta, according to Tauzia’s COO Patrick Vaysse.

Artotel will soon unveil a new lifestyle economy hotel brand, Rooms Inc, announced Artotel’s Eduard Pangkerego, Sinar Mas Land’s Siphonsus Widjaja, Artotel’s Erastus Radjimin and Rooms Inc’s Alan Yuslan

Elsewhere, Artotel Group has partnered Sinar Mas Land (SML) to create a joint venture company, Sinar Artotel Indonesia (SAI), to develop SML’s existing lifestyle economy hotel brand, Rooms Inc, within the country.

Alphonsus Widjaja, CEO, retail and hospitality of SML, said: “Initially, we built the Rooms Inc Hotel in Semarang to accommodate our own needs. However, it turned out to be been well-received by travellers.”

The positive reception prompted the company to co-create SAI to further develop the brand. Currently, the Semarang property is SML’s only existing estate, with a couple more in the pipeline, including one in Jakarta.

Meanwhile, Artotel Group has opened Artotel Wahid Hasyim – Jakarta and Artotel Gajahmada – Semarang, as well as its first budget brand Bobotel Gatot Subroto – Medan.

The hotel group has also taken over the management of the 76-suite boutique property, Goodrich Suites – Jakarta.

Artotel Group is expected to announce its first international foray soon. The company has entered the cruise business after being appointed by Siji Sysstima to operate its first phinisi ship Mallailo, which is slated to start cruising Komodo Islands and other parts of Eastern Indonesia.

Asia’s cruise destinations grow to 306 in 2019: CLIA

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Asia is seeing an increase in the number of cruise destinations this year, according to the Cruise Lines International Association (CLIA)’s 2019 Asia Cruise Deployment and Capacity Report.

Asia has 306 cruise destinations this year

Joel Katz, managing director for CLIA Australasia & Asia, said: “The popularity of cruising in Asia is expected to grow further over coming years as cruise lines deploy new, larger vessels that have been purpose-built for Asian consumers. The coming generation of ships will replace older ships previously based in Asia, and when coupled with new cruise infrastructure in several Asian destinations, are expected to fuel strong interest among travellers. The result is likely to be a return to growth for cruising in Asia after a slight decline this year.”

Other highlights from the 2019 Asia Cruise Deployment and Capacity Report include:

2019 will see a total of 1,917 sailings, and generate capacity for four million passengers to cruise in Asia. After several years of rapid expansion, this year’s total passenger capacity has dropped 5.7 per cent year-on-year due to the decline in short cruise itinerary options from mainland China. Nevertheless, 2019 will still see 79 ships from 39 cruise brands sailing in Asia – a similar level to last year.

306 different destinations in Asia will receive cruise ships in 2019 – an increase from the 288 destinations in 2018. Ships in Asia increasingly call at more places, increasing the range of choice for passengers.

Port calls to Asia will remain steady this year with 7,154 calls. Many of the destinations – especially India, Malaysia, Indonesia, Singapore, Japan, Hong Kong and South Korea – will see growth.

Asia will also see a slight rise in passenger destination days. The 13 million passenger destination days forecast in 2019 will translate to more potential onshore visits from cruise passengers, creating a stronger tourism impact for the destinations across the region.

Genting HK sells 35% stake in Dream Cruises

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Genting Dream

Genting Hong Kong has reached an agreement to sell up to a 35 per cent equity interest in Dream Cruises to TPG Capital Asia, TPG Growth and Ontario Teachers’ Pension Plan.

The deal will strengthen Genting Hong Kong as it embarks on completing two Global Class ships for Dream Cruises, the first of which will be delivered in early 2021 and the second in early 2022.

Genting HK will sell a 35% stake in Dream Cruises to raise funds for its fleet expansion

Dream Cruises currently operates a trio of ships, namely World Dream, Genting Dream and Explorer Dream.

Tan Sri Lim, chairman and CEO of GHK, said: “The investment by TPG and Ontario Teachers’ will help Dream Cruises to have the youngest and technologically most advanced fleet of quality German-built cruise ships with legendary Asian service.”

According to a Genting statement, the transaction is valued at US$489 million, which will result in a gain of about US$470 million.

The purchase will be made in two tranches, with the first guaranteed tranche of at least 24.5 per cent for US$342 million expected in September, and a second tranche of up to 35 per cent in total expected by December 2019.

The investment is expected to close later in 2019, subject to customary closing conditions and regulatory approvals.

Wildlife is ‘worth far more alive than dead’: WTTC research

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Global wildlife tourism generates 5.2 times more revenue than the illegal wildlife trade annually, according to a recent study by the World Travel & Tourism Council (WTTC).

In 2018, wildlife tourism accounted for US$120.1 billion of the global GDP, as compared to the US$23 billion attributed to the illegal wildlife trade.

A recent study shows wildlife tourism market is worth five times more than the illegal trade

This includes viewing and experiencing animals in their natural habitats, which accounts for 4.4 per cent of all direct tourism GDP last year and directly created 9.1 million jobs worldwide.

The WTTC study, which was released to coincide with World Elephant Day on August 12, shows that the total economic contribution of wildlife tourism totals US$343.6 billion – equivalent to the entire economy of Hong Kong.

Asia-Pacific forms the largest regional market worth US$53.3 billion in direct GDP and responsible for 4.5 million jobs. Coming in second place is Africa, where 3.6 million people are employed through wildlife tourism, which was worth US$29.3 billion last year.

Gloria Guevara, president & CEO, WTTC, said: “Our message to tourism businesses, employees and visitors across the globe is that wildlife is worth far more alive than dead.”

“Wildlife tourism is a rich segment of the industry, showing how our precious species can legitimately enrich tourism businesses without being harmed. In fact, the wildlife tourism market is so strong – worth five times more than the illegal trade – that it provides a strong incentive for communities to protect and display animals to the world rather than killing them for a one-off cash bonus. For years, we have professed the role and value of travel & tourism in alleviating poverty, and wildlife tourism is a key part of that,” she said.

She added: “With more than 110 signatories to date, the WTTC’s Buenos Aires Declaration Against the Illegal Trade in Wildlife commits the travel industry to helping to eradicate the scourge of wildlife trafficking in the world, working together to responsibly inform the behaviour of one billion travellers across the world. This new research compounds the rationale behind our work, demonstrating the power and potential of travel to displace such illicit activity.”

Other highlights from the report include:
• Over one-third, or 36.3 per cent, of all direct tourism GDP across Africa in 2018 attributed to wildlife
• North America is the third largest wildlife tourism economy after Asia-Pacific and Africa, directly contributing $13.5 billion to GDP last year
• 21.8 million jobs globally are supported by wildlife tourism – equivalent to the population of Sri Lanka

Pan Pacific to open Parkroyal serviced residence in Hanoi

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Singapore-headquartered Pan Pacific Hotels Group (PPHG) is bringing its first serviced suite product into Vietnam, with the opening of Parkroyal Serviced Suites Hanoi in 2020.

This marks the debut of the group’s Parkroyal brand in Hanoi, where it already operates the Pan Pacific Hanoi. With this latest addition, the number of PPHG’s properties in Vietnam will total three, including the Parkroyal Saigon in Ho Chi Minh City.

A rendering of the Parkroyal Serviced Suites Hanoi which will open in 2020

Located at the scenic West Lake, the 126-unit Parkroyal Serviced Suites Hanoi is less than a 15-minute drive from key business, commercial and tourist areas of Hanoi, including the Ba Binh and Hoan Kiem districts.

The new Hanoi property will feature a rooftop restaurant and bar, multi-function spaces, a fitness centre and wellness facilities, including a swimming pool. Each unit will also be equipped with modern amenities, including a kitchenette, washer and dryer.

Parkroyal serviced suites are currently operated in Singapore, Kuala Lumpur and Yangon, with Bangkok and Jakarta soon to come in the pipeline, said Neo Soon Hup, executive vice-president, operations, PPHG.

Scheduled for opening later this year, the 205-unit Pan Pacific Serviced Suites Puteri Harbour will cater to the needs of short- and extended-stay professionals and expatriates working in the Iskandar region of Johor, Malaysia. The property is a 10-minute drive from Singapore via Tuas Second Link.

Pan Pacific Serviced Suites Jakarta, comprising 179 units, will open in 2020 in Indonesia 1, the tallest twin tower in the country located along Jalan Thamrin in the city’s CBD.

Come 2021, the 210-unit Pan Pacific Serviced Suites Kuala Lumpur will open along Jalan Sultan Ismail in the heart of the city. In the same year, Parkroyal Jakarta and Parkroyal Serviced Suites Jakarta will open as part of a new mixed-use development in Jakarta’s Thamrin Nine.

Vietjet and Grab sign MoU to boost transport solutions

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Vietnamese budget carrier Vietjet has signed an MoU with Grab and local start-up Swift247 to provide super express delivery services in Vietnam as well as road and air travel solutions to consumers across South-east Asia.

This strategic partnership marks the first collaboration between Vietjet and Grab. The companies said in a joint statement that the partnership allows both parties “to develop low-cost solutions for road and air mobility”.

From left: Vietjet’s Nguyen Thi Phuong Thao, Grab Vietnam’s Jerry Lim and Swift247’s Tommy Nguyen at the signing ceremony

Grab and Vietjet said they will focus on research and development to integrate both companies’ digital platforms, and aim to expand this system to other South-east Asian markets.

Grab and Vietjet will work with Swift247 to connect air flights with road transportation in super express delivery service. In the first phase, Swift247 customers will be able to deliver goods via GrabExpress and Vietjet aircrafts within five hours between Hanoi and Ho Chi Minh City. Customers can track their delivery on the website and Swift247 app. In future, the parties aim to integrate Swift247 services into the Grab open platform to make their services accessible to consumers of all parties.

Speaking at the signing ceremony, Vietjet president & CEO, Nguyen Thi Phuong Thao, said that the partnership “will bring in new changes in local delivery market” and “meet increasing demand for good delivery services”.

Jerry Lim, country head of Grab Vietnam, said: “We believe the strategic partnership with Vietjet and Swift247 is the first step for Grab to thrive for deeper cooperation with Sovico Holdings, one of the leading conglomerates of Vietnam, to bring more value-added services to people across the country. Especially, the strategic partnership with Swift247 and Vietjet proves our strong commitment in investing more towards the digitalisation of transport infrastructure, helping local enterprises to expand regionally and developing home-grown startups.”

Currently, GrabExpress’ services in Vietnam only include on-demand delivery service, same-day delivery and cash on delivery.

TAT Mumbai hosts ASEAN-Indian film fest to reel in tourists

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The Tourism Authority of Thailand (TAT), Mumbai, in cooperation with the tourism boards of the ASEAN countries and India, recently held a three-day film festival at the National Museum of Indian Cinema (Film Division).

Held from August 9 to 11, the ASEAN-Indian Film Festival was one of the events being held to commemorate 2019 as the ASEAN-India Year of Tourism Cooperation. Alongside showcasing the common ties among the countries, the festival’s objective was also to highlight the potential film tourism in these countries.

In attendance were (from left to right) Tourism Malaysia’s Mohd Hafiz Hashim; Singapore Tourism Board’s GB Srithar; TAT Mumbai’s Cholada Siddhivarn; Consulate General of Malaysia’s Zainal Azlan Mohd Nadzir; Royal Thai Consulate General Mumbai’s Thanawat Sirikul; Ministry of Tourism, India’s Rajendra Kumar Bhati; Consulate-General of the Republic of Singapore’s Gavin Chay; and Indonesia Tourism’s Shelly Chandok

The festival kick-started with an inaugural address by key dignitaries and representatives from each country, followed by cultural performances and the screening of Thai movie Ramavtar.

Cholada Siddhivarn, director, TAT Mumbai, shared insights on the growing prospects of film tourism and urged guests to explore Thailand and ASEAN countries for filming opportunities.

The festival also showcased select films from ASEAN countries.

WorldHotels names new president for North America, managing director for APAC

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WorldHotels announced the expansion of its leadership team with the appointment of Gregory Habeeb as president, North America.

For the past six years, Habeeb served as global vice president, hotel & hospitality, for British luxury fragrance brand Molton Brown.

From left: Gergory Habeeb, Melissa Gan

Prior to that, Habeeb held a number of positions in luxury hospitality organisations, before being appointed as the vice president of hotel development for WorldHotels.

Meanwhile, Melissa Gan has been promoted to managing director, Asia-Pacific, rounding out a team that continues to be supported by Asia-Pacific president Roland Jegge.

Gan joined WorldHotels in November 2005 and has been influential in growing the brand across the region.

Carlton City Hotel Singapore names Douglas Glen GM

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Douglas Glen has joined Carlton City Hotel Singapore as general manager.

With over 30 years of extensive leadership and global luxury hospitality experience, Glen will be responsible for driving all key operations and strategic initiatives for the 386-room upscale business hotel’s continued growth in revenue and brand reputation.

Glen has successfully managed high-profile, five-star international chain hotels in the UK and South-east Asia. For over two decades, the Scotland-born hotelier held various management positions with The Landmark Lancaster Hotel Group.

During his stint as the general manager of The Landmark Bangkok from 2013 to 2018, he played a pivotal role in the overall growth and profit of the five-star hotel, effectively developing a cross-functional culture for continuous improvement.

Prior to joining Carlton City Hotel Singapore in April 2019, Glen was most recently pre-opening general manager for the Steigenberger Hotel Riverside in Bangkok.