Staying relevant in today’s changing travel market

In today's dynamic business world, Maxim Sevastianov, CEO and founder Traveknowledgy, takes a look at OTAs and TMCs can increase profitability while maintaining customer loyalty.

How hotels can be high touch in a high-tech world

Making guests feel special is what hotels do best, and hospitality providers should use technology to provide the high-touch connection. Take it from Roman Milisic – who made clothes for Gwen Stefani and Lady Gaga out of X-rays and zip ties – and today applies his creative and forward-looking vision in a world of boutique hotels as creative director of the mobile hotel curation, booking and experience platform, Porter & Sail

Amadeus reveals trends shaking up retail travel industry

In 2018, Asia-Pacific received an inbound volume of around 688 million visitors, almost 50 million more foreign arrivals than in 2017, according to PATA's...

How airlines can assure passengers of data trust

Íñigo Valenzuela, CEO of Smartvel, breaks down the dilemmas when it comes to consumer data and offers his two cents on how airlines can go about obtaining data with the trust of their passengers

From data to actionable insights

As travel companies increasingly look to data to guide business decisions, Olivier Ponti, vice president insights at ForwardKeys, lays out the path between big data and big results.

VR and other hidden tech driving hotel business

Jay Jhingran, general manager of The Continent Hotel Bangkok, shines a light on the technologies that lay hidden from the view of guests, but that can serve as strong enablers for hoteliers.

How travel businesses can leverage AI to drive engagement

Charles Ng, vice president of AI enterprise, Appier, sheds light on how AI can help businesses navigate the explosion in traveller data for more meaningful engagement and longer-term value.

Looking back and looking forward: a wholesaler perspective

As 2018 draws to a close, Hotelbeds' senior executives delve into some of the key talking points of the year, and share their outlook going into 2019.

Advice for those affected by Marriott data breach

After news broke of a major data breach at the world's largest hotel chain, John Shier, senior security advisor at cybersecurity firm Sophos has...

Future for travel agents more than just tech

While technology will enable travel agents to keep the competitive edge, it's ultimately the human touch that makes the difference in a high-tech world, says Thuan Dao, CEO of Bedlinker.

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