Expert Opinions

Expert Opinions

Outlook for the Singapore hotel industry: looking ahead to 2021

While it's a rocky road to recovery for Singapore's hospitality industry, Sherri Kimes, visiting professor, analytics and operations with NUS Business School, sees bright spots for the sector in the year ahead.

Beyond 2020: four imperatives for travel recovery

With the pandemic rewriting the playbook of travel providers, Nuno Guerreiro, regional director, South Asia Pacific at, shares the keys to unlocking future growth opportunities in the new normal

How hoteliers can bounce back post-Covid

As overseas tourism gradually returns, the travel and hospitality industry must adopt a more customer-centric approach to win back guests, writes leading hotelier Anthony Lark

For the true costs of Thailand’s 2020 tourism retraction, look beyond...

The rebuilding of the travel and tourism sector is crucial for the wider economic recovery of the Asia-Pacific region due to its multiplier effect. James Lambert, director of Economic Impact Consulting, Asia, and Aran Ryan, director, Tourism Economics, explained how platforms like Airbnb can play a pivotal role in driving regional tourism revival.

Cleared for take-off: gearing the industry for revenge travel

As recovery unfolds across the globe, travel players must prepare for new realities and rethink their operations in order to fully capitalise on the rebound, opined Frederic Ho, vice president of APAC, Jumio Corporation.

‘Flexibility’ is the new watchword for APAC airline industry recovery

As global aviation heads into a future fraught with uncertainty, Cyril Tetaz, executive vice president, airlines, Asia Pacific, Amadeus, shares why flexibility and agility will be key to Asia-Pacific’s airlines surviving the Covid crisis

Predicting the curve – why travel brands need to leverage data...

Carolyn Corda, Adara CMO, shines a light on the importance for travel marketers to harness data insights in order to deliver more personalised targeting and stay ahead of the curve amid the fluid Covid-19 situation

Restarting the throttle of international travel

Qatar Airway's vice president for South-east Asia, Jared Lee, lays out the roadmap for airlines to restart operations in a sustainable manner, including putting in place safety protocols, optimising fleets by switching to smaller jets, and offering flexible booking policies

Insights on the recovery of the hospitality industry

Tim Hentschel, CEO and co-founder of HotelPlanner, explains why the hospitality industry's recovery from Covid-19 will come in unpredictable waves, and how companies can leverage online touchpoints to keep their brand top of mind

Leveraging technology to thrive in hospitality’s new normal

Singapore-based proptech startup SensorFlow co-founder and CEO, Sai Ranganathan, stresses the need for hoteliers to embrace smart solutions so as to optimise operational efficiency, cut costs, and rebuild consumer confidence in the post-pandemic travel landscape

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