Tapping into travel’s cashless future in Asia
Daniel Marovitz, senior vice president, fintech at Booking.com, explores how digital payments are transforming travel across Asia-Pacific, and how fintech innovation is creating a seamless, inclusive and cashless journey for travellers and merchants
Singapore hotels refresh operations with digital innovation
Dirk Dumortier, director of vertical partnerships, APAC, Alcatel-Lucent Enterprise, explains how digital transformation and unified communications can help hotels overcome manpower challenges, manage costs, and elevate guest satisfaction
Writing Singapore’s next chapter in global tourism
Trip.com Singapore general manager Edmund Ong discusses Singapore’s evolving tourism landscape, highlighting how innovation, sustainability, and strategic events are shaping the city-state’s growth, building talent, and enhancing visitor experiences ahead of its next phase of expansion
When travel platforms anticipate your next trip
Edmund Ong, general manager of Trip.com Singapore, shares how predictive AI helps travel companies meet customer needs and deliver smoother, more personalised journeys
Owning the seams: designing truly connected journeys in travel
Sumesh Patel, president, Asia Pacific, SITA, challenges the travel industry to stop chasing seamlessness and start designing smarter, more connected transitions across the journey
Tourism dulls in the face of conflict
A peaceful destination image is critical for tourism-dependent economies, and any political tensions, no matter the location of flashpoints, can hurt destination perception, says Thourn Sinan, chairman of PATA Cambodia Chapter
What Asia can learn from Europe’s overtourism crisis — before it’s...
Natalie Kidd, managing director, Asia at Intrepid Travel discusses what overtourism truly means and what Asian destinations must do to avoid anti-tourism anger that has risen in parts of Europe
The dodo’s warning: will Asia-Pacific tourism evolve or vanish?
PATA chair Peter Semone discusses the need to rethink tourism success in the Asia-Pacific, calling for a shift from growth-based metrics to models that prioritise community well-being, environmental resilience, and cultural preservation
Sustainable tourism certification – how to get started?
The business case for sustainability certification is stronger than ever and there are now many certification labels to choose from. Kevin Phun of Centre for Responsible Tourism Singapore and Singapore’s representative at Green Destination’s Good Travel Seal lays out some selection considerations
The role of themed attractions in the era of authentic travel
Kevin Koh, senior growth manager at MullenLowe Singapore, and Eugene Sun, marketing senior manager at Mandai Wildlife Group, discuss how the evolution of themed attractions are adapting to the growing demand for genuine travel experiences
