While it's a rocky road to recovery for Singapore's hospitality industry, Sherri Kimes, visiting professor, analytics and operations with NUS Business School, sees bright spots for the sector in the year ahead.
With the pandemic rewriting the playbook of travel providers, Nuno Guerreiro, regional director, South Asia Pacific at Booking.com, shares the keys to unlocking future growth opportunities in the new normal
As overseas tourism gradually returns, the travel and hospitality industry must adopt a more customer-centric approach to win back guests, writes leading hotelier Anthony Lark
The rebuilding of the travel and tourism sector is crucial for the wider economic recovery of the Asia-Pacific region due to its multiplier effect. James Lambert, director of Economic Impact Consulting, Asia, and Aran Ryan, director, Tourism Economics, explained how platforms like Airbnb can play a pivotal role in driving regional tourism revival.
As recovery unfolds across the globe, travel players must prepare for new realities and rethink their operations in order to fully capitalise on the rebound, opined Frederic Ho, vice president of APAC, Jumio Corporation.
As global aviation heads into a future fraught with uncertainty, Cyril Tetaz, executive vice president, airlines, Asia Pacific, Amadeus, shares why flexibility and agility will be key to Asia-Pacific’s airlines surviving the Covid crisis
Carolyn Corda, Adara CMO, shines a light on the importance for travel marketers to harness data insights in order to deliver more personalised targeting and stay ahead of the curve amid the fluid Covid-19 situation
Qatar Airway's vice president for South-east Asia, Jared Lee, lays out the roadmap for airlines to restart operations in a sustainable manner, including putting in place safety protocols, optimising fleets by switching to smaller jets, and offering flexible booking policies
Tim Hentschel, CEO and co-founder of HotelPlanner, explains why the hospitality industry's recovery from Covid-19 will come in unpredictable waves, and how companies can leverage online touchpoints to keep their brand top of mind
Singapore-based proptech startup SensorFlow co-founder and CEO, Sai Ranganathan, stresses the need for hoteliers to embrace smart solutions so as to optimise operational efficiency, cut costs, and rebuild consumer confidence in the post-pandemic travel landscape