Fueling travel recovery and revenue with loyalty
When travel demand was at its lowest, loyalty programmes were there to provide much-needed revenue and engagement. Rob MacLean, CEO of Points, shares how loyalty programmes are paving the way through travel recovery
The metaverse and the future of travel
The metaverse is changing the travel landscape and Mike Tansey, managing director, growth markets travel industry lead, Accenture shares his thoughts on how to embrace it
Sun, sand, and seamless digital experiences – how apps have become...
More and more travellers are relying on devices, specifically apps, when planning their trips, as shared by Abhilash Purushothaman, regional vice president, general manager of Asia at AppDynamics
Reimagining the future of travel and hospitality
As travel makes a comeback, Prantik Mazumdar, managing director, CXM Group of dentsu Singapore shares six ways to help brands reimagine a stronger future for travel and hospitality
The fully automated travelling experience
Ravi Saraogi, co-founder and president of Uniphore APAC, discusses how travel providers can optimise technology to ensure maximum efficiency across all touchpoints, all to better serve travellers as international travel ramps up across the globe
Will 2022 be the year of travel?
After two years of border closures and international travel restrictions, people are excited to get away. So much so, they are willing to forgo entertainment, shopping and even self-care for six months or longer to travel, finds Jen Catto, chief marketing officer at Travelport
Four ways we can help women win in STEM
Despite the recent push for gender equality in science, technology, engineering, and mathematics (STEM) careers, women are still the minority in these fields. Change does not happen overnight, writes Sharon Doyle, GVP global product management at Travelport, but there are tangible actions that can be taken to balance the scales
The new gold standard for hospitality lies in the hidden star
Hotels today need operational agility to keep up with shifting guest expectations and evolving technology, and that requires being intentional with their technology decisions, opines Priyanka Gargav, head of commercial, SEA & HK with payments platform Adyen
Luxury travel in the post-pandemic world
Mike Harlow, general manager of bespoke travel operator Scott Dunn, predicts luxury travel trends for 2022
Reviving the hospitality industry by plugging into connectivity
With travellers harbouring higher expectations on personalised services as travelling restarts, the adoption of new technologies will be vital for the revival of the hospitality sector, says Sanjiv Verma, vice president, Ruckus Networks, APAC, CommScope
