Expert Opinions

As travel readies for rebound, tourism stakeholders should assess how to build back better, in ways that boost economies, while promoting more sustainable and inclusive growth, opines Mike Orgill, Airbnb’s director of policy for Asia Pacific.

India's latest Covid-19 infection surge has been disruptive to her people and the destination brand, but Rajeev and Rohit Kohli, the joint managing directors of Creative Travel, believe that the country will bring that under control soon with her continued vaccination drive, stern lockdowns, and resilience of her people.

The airline industry may be bruised and battered but it continues to perform a crucial role in salvation efforts throughout the pandemic. It needs to now heal itself, and a host of conditions must be in place for recovery to happen. Subhas Menon, director general, Association of Asia Pacific Airlines, reviews what's needed.

Lenovo Infrastructure Solutions Group's president Asia Pacific, Sumir Bhatia, shares his thoughts on how data will pave the way for smart travel in the post-pandemic world.

Singapore Institute of Technology's associate professor of hospitality business, Detlev Remy, discusses the importance of upskilling today's hospitality workforce and how that can benefit them and the hospitality industry of the future.

Ruben Toral, principal with Intermedika Consulting and a specialist in branding, business strategy and medical tourism for hospitals, health resorts, governments and investors worldwide, says Thailand has all she needs to be the Retirement Capital of Asia but a smart strategy is needed.

John Maguire, CEO and co-founder of TripAdmit, shares why tour and activity providers need to pivot their existing strategies to better meet evolving customer demands and future-proof their post-pandemic business.

While it's a rocky road to recovery for Singapore's hospitality industry, Sherri Kimes, visiting professor, analytics and operations with NUS Business School, sees bright spots for the sector in the year ahead.

With the pandemic rewriting the playbook of travel providers, Nuno Guerreiro, regional director, South Asia Pacific at Booking.com, shares the keys to unlocking future growth opportunities in the new normal

As overseas tourism gradually returns, the travel and hospitality industry must adopt a more customer-centric approach to win back guests, writes leading hotelier Anthony Lark