Putting the brakes on booking abandonment

The travel sector sees a high level of booking abandonment online. Jamie Pierre, COO at Ve Global, Asia-Pacific shows the way for travel agents to tackle this problem.

Reinventing passenger experiences through data-sharing

Mike Tansey, Accenture's managing director and travel & hospitality industry lead for Asia Pacific, Africa, Middle East & Turkey, examines why greater collaboration of data between airports and airlines will provide passengers with a seamless and personalised experience.

How short-term rentals can spur tourism recovery

Brent Thomas, director of public policy for Asia Pacific, Airbnb, urges governments to relook regulations on short-term rentals – a sector which he claims can help to hasten tourism recovery by attracting price-sensitive tourists in the post-Covid world.

How engineering can boost tourism in Indonesia

Indonesia has the perfect landscape and resources to make it one of the most spectacular tourist destinations on earth. But getting to that point will require design-led thinking and a flexible approach to engineering planning, opines Varman Ramachandran, Aurecon’s country director for Indonesia and client director – energy, resources and manufacturing for Asia.

State of play of NDC standard around the world

Ian Heywood, Travelport's global head of new distribution, takes a look at how the new NDC standard brings diverse concerns and opportunities across different regions worldwide, and why industry players should get on board to collectively benefit from changes in distribution.

Coping with Covid-19: lessons from the hospitality industry

Sherri Kimes, visiting professor, analytics and operations with NUS Business School, recalls a 2010 study on tactics for surviving an economic downturn and lists the lessons that hospitality players can learn.

‘Flexibility’ is the new watchword for APAC airline industry recovery

As global aviation heads into a future fraught with uncertainty, Cyril Tetaz, executive vice president, airlines, Asia Pacific, Amadeus, shares why flexibility and agility will be key to Asia-Pacific’s airlines surviving the Covid crisis

How hotels can be high touch in a high-tech world

Making guests feel special is what hotels do best, and hospitality providers should use technology to provide the high-touch connection. Take it from Roman Milisic – who made clothes for Gwen Stefani and Lady Gaga out of X-rays and zip ties – and today applies his creative and forward-looking vision in a world of boutique hotels as creative director of the mobile hotel curation, booking and experience platform, Porter & Sail

How to deal with medical emergencies when abroad

Low Kiang Wei, medical director of International SOS, shares five tips that business travellers should take note of when met with medical emergencies in unfamiliar environments.

Rethinking the millennial segment

Bronwyn White, co-founder & strategist, MyTravelResearch.com says the Gen Y of yesteryear are moving into a stage of peak influence.

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