Building well-being in the workplace
Well-being is key to keeping staff motivated and retaining them. Flight Centre Travel Group managing director Singapore, Suyin Lee, shares how employers can invest...
How the Internet of Things is transforming travel
Tim Sherwood, vice president, mobility & IoT solutions, Tata Communications, talks how the Internet of Things can be harnessed for greater results in the travel industry.
Climbing out of turbulence
Krishnan Menon, Wunderman Thompson's chief client officer, Asia Pacific, shares how Covid-19 can present growth opportunities for the aviation sector, urging airlines to evolve business models, revamp their fleet, and adopt hybrid models to build towards a more resilient tomorrow.
The role of themed attractions in the era of authentic travel
Kevin Koh, senior growth manager at MullenLowe Singapore, and Eugene Sun, marketing senior manager at Mandai Wildlife Group, discuss how the evolution of themed attractions are adapting to the growing demand for genuine travel experiences
State of play of NDC standard around the world
Ian Heywood, Travelport's global head of new distribution, takes a look at how the new NDC standard brings diverse concerns and opportunities across different regions worldwide, and why industry players should get on board to collectively benefit from changes in distribution.
Runway to a smart, sustainable and safe restart
The airline industry may be bruised and battered but it continues to perform a crucial role in salvation efforts throughout the pandemic. It needs to now heal itself, and a host of conditions must be in place for recovery to happen. Subhas Menon, director general, Association of Asia Pacific Airlines, reviews what's needed.
Travel brands must up customer experience to win in APAC
When it comes to customer satisfaction in Asia-Pacific, many travel brands are falling short. Mao Gen Foo, head of Southeast Asia, Qualtrics gives his two cents on why this must change for brands to stay competitive
Why tourism providers worldwide are still working on travel personalisation
Gladys Caligagan, conference director, Digital Travel Summit APAC, argues why travel operators need to undergo digital transformation to deliver hyper personalised experiences to cater to a growing pool of millennial travellers.
Sustainable tourism certification – how to get started?
The business case for sustainability certification is stronger than ever and there are now many certification labels to choose from. Kevin Phun of Centre for Responsible Tourism Singapore and Singapore’s representative at Green Destination’s Good Travel Seal lays out some selection considerations
Rethinking the millennial segment
Bronwyn White, co-founder & strategist, MyTravelResearch.com says the Gen Y of yesteryear are moving into a stage of peak influence.
