Expert Opinions

Tim Sherwood, vice president, mobility & IoT solutions, Tata Communications, talks how the Internet of Things can be harnessed for greater results in the travel industry.

Phan Le, founder and CEO of VLeisure, shares how a paradigm shift in the travel technology industry is allowing smaller hotels to compete with the big chains on a much more level playing field.

Indonesia has the perfect landscape and resources to make it one of the most spectacular tourist destinations on earth. But getting to that point will require design-led thinking and a flexible approach to engineering planning, opines Varman Ramachandran, Aurecon’s country director for Indonesia and client director – energy, resources and manufacturing for Asia.

To better understand the behaviours of Millennial travellers looking to book travel via mobile, Mike Murray, founder of TripCraft, identifies the following no-no's for hoteliers (although it's also valid for anyone who has a product to sell)

Tim Hentschel, CEO and co-founder of HotelPlanner, explains why the hospitality industry's recovery from Covid-19 will come in unpredictable waves, and how companies can leverage online touchpoints to keep their brand top of mind

Qatar Airway's vice president for South-east Asia, Jared Lee, lays out the roadmap for airlines to restart operations in a sustainable manner, including putting in place safety protocols, optimising fleets by switching to smaller jets, and offering flexible booking policies

Singapore-based proptech startup SensorFlow co-founder and CEO, Sai Ranganathan, stresses the need for hoteliers to embrace smart solutions so as to optimise operational efficiency, cut costs, and rebuild consumer confidence in the post-pandemic travel landscape

Guy Llewellyn, assistant professor at EHL Hospitality Business School, Singapore campus, shares how hotels can leverage on the concert hype to fill up room capacity and leave a lasting impression on guests

Marcus Heng, chief human resources officer of Mandai Park Holdings, the holding company of Wildlife Reserves Singapore, shares with TTG Asia the organisation’s journey to building a strong service culture at its four zoological attractions

Angel Llull Mancas, Booking.com's vice president and managing director Asia-Pacific, discusses why stakeholders need to have a unified approach to help support Asia-Pacific travel sector's walk towards recovery