Advice for those affected by Marriott data breach

After news broke of a major data breach at the world's largest hotel chain, John Shier, senior security advisor at cybersecurity firm Sophos has...

Future for travel agents more than just tech

While technology will enable travel agents to keep the competitive edge, it's ultimately the human touch that makes the difference in a high-tech world, says Thuan Dao, CEO of Bedlinker.

The value of feedback

Alex Tan, vice-president sales & operations Asia-Pacific of TrustYou, stresses why customer feedback is important to a hotel, and offers ideas on how to motivate guests to give them

Courting China’s wired travellers

Cindy Choo, regional account director of Reuter Communications, rounds up the top travel apps and platforms in use in China, and how best to target the Chinese luxury traveller

Tapping into networks

Vasudevan Venkatakrishnan, director of business development at Ruckus Networks Asia Pacific, lays out how an efficient network system can elevate the hotel guest experience to new levels,

How to reel digital nomads in before take-off

Huang Hanming, Criteo's regional managing director, South Asia and Greater China, shows how travel businesses need to have the latest mobile commerce strategies in place to keep up with today’s digital nomads and stay ahead of the competition.

Wild on service

Marcus Heng, chief human resources officer of Mandai Park Holdings, the holding company of Wildlife Reserves Singapore, shares with TTG Asia the organisation’s journey to building a strong service culture at its four zoological attractions

Putting the brakes on booking abandonment

The travel sector sees a high level of booking abandonment online. Jamie Pierre, COO at Ve Global, Asia-Pacific shows the way for travel agents to tackle this problem.

Why speed matters for online bookings

Limelight Networks’ senior director Steve Miller Jones examines why it’s vital that travel brands deliver a flawless online experience in today’s speed-driven Internet environment.

Why Asia is shaping the future of travel

Once trailing its Western counterparts in innovation, Asia’s travel tech companies are now the ones to beat, says Simon Akeroyd, vice president, corporate strategy and business development, Amadeus Asia Pacific

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