Expert Opinions

As travel makes a comeback, Prantik Mazumdar, managing director, CXM Group of dentsu Singapore shares six ways to help brands reimagine a stronger future for travel and hospitality

Ravi Saraogi, co-founder and president of Uniphore APAC, discusses how travel providers can optimise technology to ensure maximum efficiency across all touchpoints, all to better serve travellers as international travel ramps up across the globe

After two years of border closures and international travel restrictions, people are excited to get away. So much so, they are willing to forgo entertainment, shopping and even self-care for six months or longer to travel, finds Jen Catto, chief marketing officer at Travelport

Despite the recent push for gender equality in science, technology, engineering, and mathematics (STEM) careers, women are still the minority in these fields. Change does not happen overnight, writes Sharon Doyle, GVP global product management at Travelport, but there are tangible actions that can be taken to balance the scales

Hotels today need operational agility to keep up with shifting guest expectations and evolving technology, and that requires being intentional with their technology decisions, opines Priyanka Gargav, head of commercial, SEA & HK with payments platform Adyen

Mike Harlow, general manager of bespoke travel operator Scott Dunn, predicts luxury travel trends for 2022

With travellers harbouring higher expectations on personalised services as travelling restarts, the adoption of new technologies will be vital for the revival of the hospitality sector, says Sanjiv Verma, vice president, Ruckus Networks, APAC, CommScope

Bart Buiring, chief sales and marketing officer – Asia Pacific for Marriott International, explores how expectations from luxury travellers are quickly evolving

Thien Kwee Eng, chief executive, Sentosa Development Corporation recounts key lessons gleaned from the pandemic

Associate professor Volodymyr Bilotkach from the air transport management programme at Singapore Institute of Technology, discusses the impacts of the ASEAN Open Skies Agreement on international air traffic movements, and how the aviation players in South-east Asia need to rethink their strategies for a sustainable post-pandemic recovery