HK hospitality tech company bags seven-digit sum in MindWorks-led Series A

The guest servicing software for hotels is now used in over 20,000 hotel rooms across 25 cities

Hong Kong-based hospitality guest servicing platform, StayPlease, has raised a seven-digit-US-dollar sum in a Series A round led by MindWorks Ventures.

StayPlease plans to use this funding to further expand its presence in Asia as well as enhance features such as guest profile management, hardware integration, and voice recognition.

The guest servicing software for hotels is now used in over 20,000 hotel rooms across 25 cities

StayPlease already has a portfolio of international hotel brands counting InterContinental Hotels Group, Dusit International, Onyx Hospitality, Swire Hotels, Far East Hospitality, CItizenM, and Langham Hospitality.

The company’s founder and CEO, Alan Sun, previously worked as an IT executive in Macau and oversaw the development of several multi-billion-dollar casino resorts, where he witnessed difficulties particularly when attempting to integrate several complex incumbent systems into one platform.

Sun founded StayPlease in 2012 with the goal of providing hotel solutions that were well-integrated and built with the latest cloud and mobile technologies.

In a statement, StayPlease said it decided to make its service management solution accessible to hotels beyond the five-star category.

In 2018, StayPlease almost tripled its number of hotel clients, room count, and revenue, and is now operational in over 20,000 hotel rooms across 25 cities around the globe.

With continued innovation, StayPlease now also encompasses its own brand of cloud PBX solutions, which includes voice recognition technologies to further enhance the in-room guest experience.

Commenting on the latest MindWorks funding, Sun said: “MindWorks is a great investor who has the knowledge and existing networks in travel and hospitality. Their support to Hong Kong startups like us will push us to the forefront as an international technology brand.”

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