Vinpearl rolls out AI-based facial recognition to smoothen guest experience

Vietnam's Vinpearl has introduced facial recognition technology based on artificial intelligence (AI), expected to bring conveniences in check-in, payments and movements within property grounds. In...

Travelport partners HKIA on multi-modal transport services

Travelport has signed an agreement with Airport Authority Hong Kong (AA) to promote multi-modal connectivity services at Hong Kong International Airport (HKIA) to travel...

Lonely Planet finds Trill in turning images into bookings

Betting on visual search and influencer content in travel, Lonely Planet has acquired Trill Travel, a AI-driven travel marketplace that analyses pictures and automatically...

OTAs build up customer loyalty through hyper-personalisation

To increase customer acquisition and effectively connect with target audiences, OTAs are employing unique digital solutions that elevate personalised content to the next level. For...

Sabre rolls out first set of NDC APIs

Sabre Corporation has released its first set of New Distribution Capability (NDC) APIs with launch carrier, United Airlines, enabling the airline to offer customers...

Roiback incorporates online check-in for hotel clients

Roiback, a Spain-headquartered tech company that manages the direct channel of hotel sales, has launched an online check-in for hotel guests. Guests will be able...

Amadeus to acquire ICM Airport Technics

Amadeus will acquire ICM Airport Technics, a Sydney-headquartered provider of passenger automation and self-service bag drop solutions for customers principally in Asia-Pacific and Europe. Approximately...

Mobile baggage services drive passenger satisfaction: SITA

While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at...

How hotels can be high touch in a high-tech world

Making guests feel special is what hotels do best, and hospitality providers should use technology to provide the high-touch connection. Take it from Roman Milisic – who made clothes for Gwen Stefani and Lady Gaga out of X-rays and zip ties – and today applies his creative and forward-looking vision in a world of boutique hotels as creative director of the mobile hotel curation, booking and experience platform, Porter & Sail

Tech to create billions in savings for tourism industry: ATM

The impact of disruptive technologies on the tourism industry is set to create multibillion dollar savings through the use of Internet of Things (IoT),...

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