Minor Hotels has completed the roll-out of Oracle Opera Cloud across 106 hotels, resorts and branded residences in 59 countries as part of its digital transformation programme.
The implementation also includes Oracle Opera Cloud Central, strengthening the group’s central reservation and distribution capabilities across its global portfolio.
The cloud-based platform replaces legacy on-premises systems, providing a centralised technology platform designed to support future growth while reducing the need for property-level servers. The roll-out also creates a common operational data platform across brands including Anantara, Avani, NH Collection, NH Hotels, Tivoli and Oaks.
Minor Hotels said the system will support faster integration of new technologies through Oracle Hospitality Integration Platform (OHIP), allowing the company to develop digital services such as paperless check-in and connect with third-party applications.
The deployment forms part of the group’s wider digital strategy, with the next phase extending Opera Cloud to hotels across Australia and New Zealand.
Ian Di Tullio, chief commercial officer, Minor Hotels, said: “At Minor Hotels, digital transformation is about far more than modernising systems. It is about building a connected commercial ecosystem that unifies our brands, our data and every guest interaction across the journey. Oracle Opera Cloud provides an important foundation for that vision, enabling us to accelerate innovation, strengthen personalisation, and create more seamless experiences for both our guests and our teams.”
Thiru Tholtan, vice president – solutions, hotel technology, Minor Hotels, added: “OHIP gives us the flexibility to innovate quickly, from developing our own paperless check-in solutions to integrating best-in-class third-party services. It creates a truly connected platform that evolves with our needs.”
