Amadeus and Off Airport Check-In Solutions (OACIS) have joined forces to launch what they say is the world’s first pop-up check-in service, which enables travellers to check-in and drop off their bags away from the airport.
Virgin Australia is the first airline to adopt the service and has already piloted it in Sydney for cruise ships and oceanliners.
With Amadeus’ Airport Common Use Service cloud technology, OACIS can access any airline’s check-in system in the cloud with just a laptop and internet connectivity. This allows it to provide travellers with an off-airport check-in service that can be set up at any location, be it a cruise terminal, hotel, train station or a major conference or event.
Sarah Samuel, head of airport IT sales, Asia Pacific of Amadeus, said: “In the past, airlines and airports have been constrained by low innovation and legacy technology, but cutting-edge cloud technology is enabling new business models and opportunities, such as OACIS.
“Through this partnership, airlines are no longer restricted in the way they manage passenger flow. Airlines can be agile in their service offerings, avoid queues and congestion, and create a better traveller experience. In the future, they may be able to do away with the airport check-in desk all together, opening up that space for other revenue opportunities,” added Samuel.