Tag: Travel Technology

ChatGPT is great as a starting point for travel and tourism content, which makes it a great customer engagement tool for companies keen to build travel interest and then reel the customer towards conversion

Returning for the eighth year this August, a refreshed speaker line-up from leading regional and international brands will offer insights on key topics to keep attendees updated on the latest industry trends and innovations

Guests at Marina Bay Sands (MBS) can now enjoy more convenience via its mobile app with Smart Hotel features that allow them to skip...

Travelport has received a US$200 million investment from owners Siris Capital Group and Elliott Management, following the company’s strong first quarter performance. This injection of...

Expedia Group and OpenAI have unveiled a new plugin to simplify trip planning for ChatGPT users. Previously, ChatGPT could only identify what to do and...

WebBeds has launched a new online tool to their hotel partners, Parity Monitor, to streamline internal processes and improve the speed of resolving parity...

Trip.com has unveiled TripGen, an advanced context-based Natural Language Processing-integrated (NLP) chatbot designed to provide travellers with live assistance through AI technology, enabling users...

B2B hospitality marketplace MG Bedbank has achieved record levels of business in 4Q2022, with hotel sales more than 50 per cent above the same...

Hospitality Host Co has brought Book Me Bob (BMB), an AI chatbot founded in New Zealand, to Asia to help hoteliers here sharpen their...

After hitting rock bottom, the travel and tourism industry has just one way to go – up. However, Greg Webb, CEO of Travelport says recovery in 2023 will have to contend with resource challenges and the pace of China’s reopening