TTG Asia
Asia/Singapore Friday, 1st May 2026
Page 847

Malaysia bids to attract travellers to Perlis through new online directory

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Tourism Productivity Nexus (TPN), supported by the Malaysia Productivity Corporation (MPC), is building an e-directory for tourism products and services in Perlis, in anticipation of the reopening of the state to domestic and international travellers in the near future.

TPN is in the midst of compiling information on all the tourism products and services in the northern state. The e-directory is expected to be completed by end of October and onboarded to B2B portal Universal Pass, an initiative by industry players supported by Malaysia Tourism Council and Malaysian Inbound Tourism Association (MITA), shared Uzaidi Udanis, chairman of TPN and president of MITA.

A new e-directory of Malaysia’s northern state Perlis is being built to attract more tourists; Al Hussain Mosque in Kuala Perlis pictured 

The Universal Pass platform is targeted at both international and domestic trade players, featuring niche product offerings that are not easily available to overseas wholesalers and are not sold by OTAs. This includes products such as homestays, white water rafting and glamping.

Uzaidi said: “The government is looking at reopening Langkawi to foreign travellers soon as part of its pilot project. We hope that in time, Perlis will also benefit due to its close proximity. Also, Perlis has a small population and has a low number of Covid-19 positive cases. That will also count as a reason to reopen the destination in the near future for domestic travellers.

“We want to see those travelling to Langkawi by land via Kuala Perlis to spend a day or two, or at least half a day, in Perlis before proceeding to Langkawi or on their way back. The e-directory will assist tourists to choose the best places for food and leisure activities that suit their interests.”

Sofitel Singapore City Centre celebrates National Day with two staycation packages

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ACI World’s new tool assists airports to plan capacity increases

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Airports Council International (ACI) World has released a new tool to assist airports in terminal planning to increase capacity as the global recovery from the pandemic continues.

The new Static Capacity Tool – developed by ACI World Business Partner Redwater Consulting Group – will assist airports in evaluating the level of resource and equipment needed throughout the airport passenger journey.

ACI World’s Static Capacity Tool will help airports to optimise their operations during recovery

It will also help assess queue length, queue time and breaking points with a particular focus on the challenges arising from physical distancing.

The tool has been designed to evaluate any additional space or queuing requirements needed as a result of Covid-19 physical distancing measures and the impact of adding more process points to address additional health checks that have been introduced at many airports.

The user-friendly tool allows non-technical airport employees to make use of the model through simple inputs and a painless user interface in order to assist airports in providing a safe and seamless passenger experience.

The tool focuses on terminal process points including check-in (online, bag drop, traditional desks), security, emigration, immigration, boarding, and baggage reclaim. It uses average cycle times throughout each process point to generate an overall queue time for that process point.

ACI World director general Luis Felipe de Oliveira said that the low-cost solution will “assist even small and medium-sized airports to prevent bottlenecks in the airports and improve the passenger experience”.

Hotelbeds to grow SE Asia portfolio with RedDoorz deal

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Hotelbeds has signed a preferred partnership with RedDoorz that will give the bedbank’s clients access to a range of preferential rates and offers at nearly 900 RedDoorz properties across South-east Asia.

The new deal will also allow Hotelbeds to expand its portfolio for both international and domestic offerings in key destinations such as Indonesia and the Philippines.

RedDoorz gets full access to Hotelbeds’ network of 60,000 travel trade buyers

In return, RedDoorz will be able to expand its global reach by gaining access to Hotelbeds’ network of 60,000 travel trade buyers in over 140 source markets worldwide. This includes high value channels such as travel agents, tour operators, airlines and points redemption programmes.

Hong Kong Airlines puts inflight items on sale

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New hotels: Sheraton Mianyang, Hyatt Regency Tokyo Bay, and more

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International travel largely on hold despite uptick in May: UNWTO

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Indonesia travel veteran Ben Sukma passes on

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The Indonesia travel trade is grieving the passing of Ben Sukma, owner of tour agency Sukmawisata Medan and a prominent industry figure who had dedicated much of his career to developing and promoting Indonesian tourism, both through his company and his involvement in ASITA.

Ben spearheaded ASITA from 2003-2011, as chairman of Central Board of ASITA ’71, and continued to dedicate his time and energy towards the betterment of ASITA and Indonesia’s tourism sector till his demise today (July 22) at 05.00 in Medan due to an infection in his digestive system that he had been suffering from for some time. His last post was head of the Supervisory Board of Manners at ASITA ’71 Central Board.

Nanik Sutaningtyas, board member of ASITA East Java Chapter, described Ben as a “prominent industry figure with a lot of merits” who had always played an active role in developing international networks and promoting Indonesia overseas.

Artha Hanif, chairman of ASITA Central Board, said that Ben had always been concerned with the livelihoods of the ASITA members. “During this pandemic, for example, he always reminded the central board members not to be too focused on resolving (the association’s) disputes, but to find economic solutions to help the ailing businesses of members,” he said.

Ben was also known for being open and straightforward when vocalising his opinions. “However, he is also a true team-player. He might have strong opinions, but if the organisation decides against it, he would respect their decision,” he said.

Ben is survived by his wife and six children.

Gold in these hills

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The Asia Pacific and the Global Travel Recovery report, produced by ILTM in partnership with Barton, has turned up some informative insights into luxury travel. What are some of the outstanding findings that present an optimistic future for this industry?
One of the major findings is that the High Net Worth (HNW) population contributes massive amounts of money to the global luxury travel universe. At the same time, Asia-Pacific’s HNW population growth can never be understated. It is not just China that is contributing HNW individuals, but other countries too.

(Japan is an) exception to that growth. Japan has a stagnant economy in comparison to Asia-Pacific as a whole, as well as a shrinking and aging population. But beyond the unusual situation in Japan, the rest of Asia-Pacific is seeing a growing economy, a growing population and a fast-growing HNW group.

What this means is that Asia-Pacific’s share of HNW spending is increasing quickly and strongly versus the rest of the world. These Asia-Pacific HNW travellers will travel to anywhere in the world and contribute to the global luxury travel ecosystem.

The study looks into the Outbound Luxury Travel Ecosystem, defined as the set of activities linked to travel that are particularly attractive to luxury travellers. Are these activities necessarily luxury? And why is it important for luxury travel stakeholders to understand what makes up this ecosystem?
The activities are not always luxurious. The most important thing about these activities assembled for the ecosystem is that they are things that HNW travellers like to do when they travel.

For example, we don’t just have Michelin-starred restaurants in the ecosystem; we have other types, the more casual ones. Similarly, music concerts that do not have tickets at a luxury price point may present content that are culturally attractive to HNW travellers.

It is important to understand the ecosystem from the travellers’ perspective and not from the industry’s perspective. Luxury travellers don’t want to be consuming luxury experiences non-stop. They want to partake in activities that aren’t necessarily aligned with luxury as well.

Can you give us a quick glimpse into areas/activities in the ecosystem that are attracting stronger spending from Asia-Pacific HNW travellers compared to global HNW travellers?
In terms of total spend from Asia-Pacific, airfares and lodging make up a chunk. Globally, US$1.4 trillion is spent on airfares and lodging, while Asia-Pacific’s contributes US$231.5 billion to that. China’s contribution to the global airfares and lodging spend is very large – 49 per cent of Asia-Pacific’s share (or US$114 billion).

In terms of regional travel within Asia-Pacific, US$37.4 billion is spent on inbound and outbound airfare and lodging. China’s share of that is US$16.9 billion – and that’s just one country on its own.

In terms of activities, many of those that we have identified in the report – particularly the cultural ones – are not available in the Asia-Pacific region. This makes the Asia-Pacific HNW contribution so much more important because it shows the travellers’ propensity to travel internationally (to experience those activities).

For example, Asia-Pacific contributes just over one-tenth of the global spend on cultural activities although many of these cultural organisations, such as the museums and galleries, are not in Asia-Pacific. That’s an impressive statistic.

Wellness activities are also drawing a chunky spend from Asia-Pacific’s HNW community. The Asia-Pacific wellness spend is now a fifth of the global total but wellness is still not something that the global travel community identifies with Asia-Pacific travellers. Brands in the West may not realise that wellness is something Asia-Pacific HNW travellers are interested in. There is almost a presumption that when Asia-Pacific HNW travellers visit Europe or North America, their top priority is culture and sightseeing. In fact, we have identified a big chunk of Asia-Pacific HNW travellers who are interested in wellness activities like fitness classes and health treatments.

Do you foresee the make up of this ecosystem changing post-pandemic?
Short-term post-pandemic, not much. We will need to wait and see what happens with the vaccination programmes and containment efforts. Border policies are still restrictive, and there will be long hangovers about who will be allowed into a country and who will be allowed to freely travel.

It is a shame, but arising from these restrictions would be the creation of travel corridors between well-vaccinated countries and countries with no variant exposures – within regions first before globally.

We could also see in the short-term a change in the types of activities to cater to travellers who have access to the destination.

In the mid- to long-term, I expect to see the Asia-Pacific region having a greater share in the global luxury travel ecosystem simply because countries will start to create their own activities (for regional travellers). Asia-Pacific’s HNW travellers will be looking to do activities in their region, not just in Europe or North America. There will also be a growing desire among HNW travellers from outside of Asia-Pacific wanting to do activities in the Asia-Pacific region.

Hopefully, by the end of 2022 and early-2023, we would see a greater return to normality in intercontinental travel for the mass market, not just for the HNW travel community.

Brands need Chinese consumers to return to travel, as one in two luxury purchases today are made by a Chinese

Let’s talk about the distribution of HNW travellers in Asia-Pacific. The study notes that 29 per cent of the region’s HNW travellers hail from China – a market that is still shut to the rest of the world due to strict outbound travel restrictions by the Chinese government to prevent the import of Covid-19 cases upon their residents’ return. Isn’t this a major obstacle to the recovery of luxury travel and tourism for the rest of the region and beyond?
Yes, it is. You cannot underestimate the power of the Chinese. China has the fastest growing HNW population across the world and they have a great appetite for luxury. Until the pandemic hit, China had a rapidly growing appetite for luxury travel.

The Chinese population being restricted from travelling overseas has a big impact on the world. It isn’t just the travel industry that is impatient to get the Chinese back. Not too long ago, a Chinese person outside of China made one in three purchases of luxury goods. Now, it is more than that – almost approaching the level of one in two purchases. Brands need the Chinese to get back to travelling and spending.

However, that doesn’t mean the Chinese story is the only story; it is not. The world needs wealthy people from Japan, Singapore, Australia to be travelling again, etc.

For luxury tourism stakeholders hoping to make in-roads into the fast-emerging luxury travel source markets of Vietnam, India and the Philippines, what aspects of these travellers’ spending habits or personal passions should be noted for marketing success?
Well, we need to remember how global these HNW people are. In doing business internationally, many are picking up international habits, interests and preferences. They may maintain some level of local identity, such as certain things they prefer to eat, family approach or cultural attitudes, but they are in general behaving much more like an international group than a national group.

We cannot look at these fast-rising Asia-Pacific markets parochially. The behaviours of the general Vietnamese may not be reflective of the characteristics of HNW Vietnamese.

When we think of the interests and passions of Asia-Pacific’s HNW people, we need to remember that they are very similar to many wealthy people around the world. For instance, sports draw huge interest from many HNW people around the world, even those in fast-rising, newly wealthy countries.

HNW individuals across Asia-Pacific are also very keen on things like technology, engineering, education, philanthropy, real estate, art, language and food – much like the other HNW individuals across the world.

We have found more similarities between the wealthy people of the world than between the wealthy people and the rest of the population in the same country.

The report expects in-region travel will be at the heart of the recovery – an estimated 57.5 per cent of Asia-Pacific traveller’s outbound spend is spent within the region. Where does that leave Western destinations hoping to bring back Asia-Pacific visitors?
This is tricky. Western destinations will have to depend on travel corridors set up with Asia-Pacific (to resume arrivals).

As long as Covid cases remain stable and don’t shoot up, we could expect China to establish travel corridors with certain parts of Europe. China is a powerhouse source market, so destinations will want to do what they can to bring the Chinese travellers back. But before that happens, domestic travel will continue to be most significant in Asia-Pacific – just as it has been elsewhere in the world during this pandemic.

Thailand suspends domestic flights in Covid-risk areas

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Airlines in Thailand have halted domestic flights through end of this month, as authorities further tighten travel restrictions in response to several consecutive days of record infections.

On Wednesday (July 21), Thailand recorded 13,002 new Covid-19 cases, up from 5,533 recorded on July 1. Daily death toll also doubled to 108, from 57 on July 1.

Bangkok Airways among several airlines in Thailand to halt local flights

A professor from Mahidol University has warned that in the worst-case scenario, Thailand could record 32,000 daily cases over the next three months.

In response to the escalating situation, authorities have imposed the highest and strictest control measures on Bangkok and 12 other dark-red zone provinces, including a nighttime curfew and a ban on travel outside those areas. The new measures which kicked in yesterday (July 20) will last until August 2.

The Civil Aviation Authority of Thailand has announced that domestic flights to and from Bangkok and other provinces classified by the Thai government as at high-risk from Covid-19 will be suspended from today.

Six member airlines of the Thai Airlines Association (TAA) have announced flight changes and cancellations.

Nok Air has cut all flights to and from Don Mueang International Airport, from today until month-end. Meanwhile, THAI Smile has suspended services on all domestic routes from today until August 3.

Thai Vietjet Airlines and Thai Lion Air have also stopped serving domestic routes from today through August 1 and 3, respectively. Last week, Thai AirAsia announced that it will suspend all domestic services starting today until July 31.

Bangkok Airways has also paused some flights on the Bangkok-Koh Samui route from today. It will postpone flights planned to operate next month on other routes including those from Bangkok to Chiang Mai, Phuket, Sukhothai, Lampang, and Trat.

However, the airline will continue operating three daily Bangkok-Koh Samui services and four weekly Koh Samui-Phuket flights to support the Sandbox campaign.

Puttipong Prasarttong-Osoth, president of the TAA, which was formed early this year, has called on the government to provide financial support to help airlines tide through this period.

Currently, seven TAA members (including Thai AirAsia X) are grounding more than 170 planes but still need to pay as much as 900 million baht (US$27,380) per month for staff wages.

Said Puttipong: “Over a year-and-a-half since the outbreak of Covid-19, the seven airlines have done their best to deal with the crisis to stay (afloat). Now, we are calling on the government to process soft loans for (these airlines) as soon as possible as this will be (their) last breath.”