TTG Asia
Asia/Singapore Saturday, 13th December 2025

Salter Brothers Hospitality names Chris Curran as COO

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Salter Brothers Hospitality (SBH) has appointed Chris Curran as chief operating officer. In this role, Curran will oversee operational strategy and performance across the company’s hotel, restaurant and bar portfolio, working closely with senior leadership and operational teams.

Curran joins SBH from NRMA Parks and Resorts, where he held senior responsibilities in hospitality operations. His career spans more than two decades in the sector, including leadership positions with IHG and Pro‑Invest Group.

At SBH, Curran will focus on strengthening operational systems and supporting the company’s next phase of growth.

Le Méridien Putrajaya welcomes new GM

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Le Méridien Putrajaya has named Sonal Malik as its new general manager.

Malik joins from Aloft South Jakarta, where she served as general manager.

Her recent leadership focused on guest experience, operational performance and team empowerment. Her career spans hospitality and real estate across international markets.

Building a new world

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How important is South-east Asia for H World Group’s global expansion and what strategy does the company have to establish a portfolio presence in this region?
Global expansion is a necessary path for H World. Our global expansion uses a dual approach combining M&A with organic growth. Our first major step toward internationalisation was the acquisition of Deutsche Hospitality – now operating as H World International. Our international footprint today spans Europe, South-east Asia, the Middle East, and North Africa. These regions form the core of the company’s global strategy.

As a company rooted in China, building a strong presence across Asia is essential. South-east Asia represents a critical move in H World’s overall global expansion. We have begun exploring organic growth in the region by opening hotels and developing a regional network. The goal is to make South-east Asia a key pillar of H World’s international development.

There are many hotel brands – both international and regional – that are already present in key South-east Asian cities. How will H World Group build its brand presence in this competitive landscape?
Although H World has only 20 years of history, it has already become the fourth-largest hotel group globally, which reflects the strength of the company’s development momentum.

H World is a brand-driven company that is supported by technology, loyalty membership programme (H Rewards), and a strong supply chain. These are H World’s overall competitive advantage.

Technology and product capabilities empower our H Rewards members. A unified app, smart check-in/out system, and service automation tools help H World deliver a seamless and highly consistent experience across thousands of hotels.

While most of our members are currently Chinese, our sales channels and management systems provide clear advantages. As we bring Chinese guests to new markets, we also introduce our technological strengths and management approach.
South-east Asia and the Middle East remain fast-growing markets. In these dynamic environments, H World’s model is particularly competitive, as it enables the company to replicate its success efficiently.

At the same time, our Asian roots allow us to understand local consumers and investors well, including many of our South-east Asia franchise partners who are Chinese or local Chinese entrepreneurs familiar with our brands. This gives us additional momentum to grow in the region.

How does H World engage with stakeholders in South-east Asia to ensure success in its development here?
Our South-east Asia strategy is anchored in Singapore. We established our regional holding company here, and all our international entities including Deutsche Hospitality, are held through this Singapore structure. Using Singapore as our base, we plan to expand progressively into surrounding markets.

Singapore plays a pivotal role in H World’s globalisation journey. We maintain active and constructive engagement with the Singapore government, including the Economic Development Board . Singapore welcomes our presence and recognises that our growth in the city can help reinforce its strategic position in the region’s hospitality sector.

Economic exchanges between China and South-east Asian countries are intensifying. Does this bring tailwind to H World’s development in South-east Asia?
Our global expansion naturally follows the movement of our guests. More Chinese travellers are visiting South-east Asia for tourism, business, and investment. H World has already built strong brand recognition in China, and this influences their accommodation choices when travelling abroad. They are familiar with our service standards and consistent brand experience.

At the same time, no hotel group can rely on guests from a single market. In South-east Asia, our hotels serve both Chinese travellers and local customers, while international guests are also an important focus.

Let’s talk about your Deutsche Hospitality acquisition, which introduced the IntercityHotel brand into the H World portfolio. How is IntercityHotel benefitting from H World’s operating capability?
When we acquired Deutsche Hospitality, our objective was not only to expand in Europe but also to bring these established German brands into China and Asia. We saw strong development potential for them here, especially in the Chinese market.

Today, these original German brands, such as Steigenberger and IntercityHotel, have achieved strong performance in China. We believe they can successfully take root and scale further in Asia. By combining these world-renowned brands with H World’s operating philosophy, we can accelerate their growth in Asia and help them achieve renewed expansion.

Experts urge tourism shift to micro‑experiences as future model

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The shift away from mass tourism activities towards the low-profile yet meaningful and potentially high-yield “micro-experiences” embedded in daily life took centre stage at the PATA Destination Marketing Forum (PDMF) 2025, hosted in Chiang Rai earlier this month, with industry experts urging destinations to monetise daily life without eroding local identity.

Leading a dedicated workshop on the subject, Hannah Pearson, director of Pear Anderson, defined these experiences as small-scale activities rooted in the everyday rhythm of a destination.

Hannah Pearson of Pear Anderson encouraged delegates to share small daily moments as visitor experiences at PDMF 2025; photo by PATA

Unlike standard tours, she noted that true hyperlocal products are shaped or led by the community and prioritise activities that are “high authenticity, low footprint”.

Pearson challenged delegates to identify mundane aspects of their daily lives, such as a visit to a local forest or a morning market, and reimagine them as visitor products.

However, the session moved beyond simple product development to critically assess the friction between tourism and local living. Participants were tasked with evaluating potential trade-offs, such as environmental degradation or the displacement of residents, to ensure the benefits of attracting travellers outweigh the costs.

“We (also have to factor in) the trade-offs if we have this new experience – what the impact could be on the community, on the environment, and on the local economy,” Pearson said.

For Somsak Boonkam, CEO of Local Alike, the solution lies in uncovering the “delicate truth behind all the visible layers” rather than creating a performance.

He warned delegates against “staged authenticity”, noting that modern travellers are not looking to observe life from behind the glass but to participate in it.

To achieve this without turning communities into commodities, Somsak advocates for a reversal of traditional hospitality roles. The model shifts the traveller from “king” to “student”, while the local moves from “service provider” to “teacher” or “host”.

Implementation requires a strict methodology to protect the community’s soul.

Somsak outlined a process of “co-discovery” where operators ask locals what they are proud of, rather than simply asking what they can sell. This involves co-designing programmes that fit existing daily routines and setting strict capacity limits to ensure depth of connection over volume. By limiting numbers and charging a premium for access to genuine heritage, such as learning an ancient pattern from a master artisan, tourism funds the preservation of the very culture it celebrates.

Somsak noted that this approach attracts international travellers who are willing to pay more for what is real, allowing operators to “sell the truth, not the fantasy”.

Pearson concluded the session by reminding delegates that impactful tourism does not always require massive investment or new infrastructure.

“Small is powerful. It is not necessarily something that we have to build. We already have those within our community, within our environment. It is about harnessing them,” said Pearson.

Amanpuri expands racket sports, launches Aman Tennis Club collection

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Situated on a private headland along Phuket’s west coast, Amanpuri – Aman’s flagship property – has introduced two newly constructed padel courts and two refreshed tennis courts, complementing the existing four across the property.

The enhancements include upgrades to the court-side environment and an expanded programme designed to meet growing demand for active, purposeful experiences. Seasonal tennis and padel professionals have also returned, offering guests of all levels private lessons, tailored programmes and one‑to‑one coaching informed by ATP and WTA expertise.

Amanpuri’s newly built padel courts enhance the resort’s active well-being offering on Phuket’s west coast

Aligned with these developments, Amanpuri has welcomed the Aman Tennis Club, the latest ready‑to‑wear and accessories collection from Aman Essentials. First unveiled at Amanruya in Bodrum, Turkey, in partnership with Aman’s Global Wellness Advisor Novak Djokovic, the collection is now available at the resort’s Retail Pavilion.

To introduce the collection in a more immersive way, Amanpuri will host the Aman Tennis Club Pop‑Up at The Gallery from December 1, 2025 through mid‑May 2026. Conceived as an extension of the Aman Essentials experience, the pop‑up will present the collection in a curated environment with visual storytelling and refined display elements. Guests will be welcomed with a tennis‑inspired cocktail, and purchases will be accompanied by a branded Aman Tennis Club tennis ball offered in limited quantities.

For more information, visit Amanpuri.

Aviation roundup: Air France, Hong Kong Airlines and more

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Air France

Air France launches Phuket-Paris non‑stop service
Air France has begun operating three weekly non‑stop flights between Phuket and Paris. Services depart Phuket every Tuesday, Friday and Sunday, with return flights from Paris on Monday, Thursday and Saturday.

The route is operated by a Boeing 777‑200 aircraft configured with 328 seats, including 28 in Business, 32 in Premium Economy and 268 in Economy.

Hong Kong Airlines and WestJet

Hong Kong Airlines resumes codeshare with WestJet
Hong Kong Airlines has relaunched its codeshare partnership with WestJet, expanding connectivity between Hong Kong and Canada.

Under the agreement, Hong Kong Airlines’s HX code is placed on multiple WestJet‑operated domestic flights within Canada. Passengers can connect via Vancouver to Calgary, Toronto, Edmonton, Kelowna, Prince George and Victoria.

The codeshare enables single‑ticket itineraries, with baggage transferred seamlessly via Vancouver to Canadian cities.

Philippine Airlines

Philippine Airlines adds Palau and Saipan to its Pacific network
Philippine Airlines (PAL) will launch new twice‑weekly flights from Manila to Palau (Koror) and resume direct services to Saipan on March 29, 2026, further strengthening its Pacific network alongside existing routes to Guam and Honolulu.

The Manila-Palau service will be operated by a 199‑seat Airbus A321ceo in dual‑class configuration, providing connections from major Asian and Philippine cities via the airline’s Manila hub.

On the same date, PAL will restart twice‑weekly flights between Manila and Saipan. Saipan will become the carrier’s seventh US destination, joining Los Angeles, San Francisco, New York, Seattle, Guam and Honolulu.

The expanded Pacific network reinforces Manila’s role as a gateway to the region, offering travellers from Asia and North America convenient access to Palau and the Northern Marianas.

Jetstar

Jetstar expands connectivity between Australia and the Philippines
Jetstar has introduced direct flights between Perth and Manila, operating three times weekly from Ninoy Aquino International Airport Terminal 3. The inaugural service carried 169 passengers aboard a 232‑seat aircraft.

The airline commenced Cebu’s first direct connection to Brisbane on December 3, 2025. The seasonal service runs until May 16, 2026, with three weekly flights.

Cambodia tourism assures safety as border conflict persists

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Despite escalating tensions along the Cambodia-Thai border, Cambodian tourism players say its main tourist hubs remain safe; however, fears have been raised about the future impact on the nation’s tourism sector if the conflict continues.

Steve Lidgey, general manager of Travel Asia a la Carte, said: “The longer things continue, future bookers might decide to go elsewhere for their trip. The same can be said for people planning a trip to Thailand.”

A view from Preah Vihear, which is within one of the disputed border areas; photo by Marissa Carruthers

Cambodia’s Civil Aviation Authority confirmed that flights between the two countries are currently operational. However, land borders have been closed since June, when tensions simmered ahead of July’s five-day war.

“Backpackers, adventure tours, slow travellers etc have long liked the overland routes from Saigon to Bangkok, which are not currently possible,” Lidgey noted.

Various countries, including the US, France and the UK, have issued warnings against travel within 50km of the border. This does not impact Cambodia’s tourist hubs of Siem Reap, Phnom Penh, south coast and the islands. The exception is the Koh Kong area, which borders Thailand.

“Therefore, we are emphasising it’s safe to travel to the majority of Cambodia, and there’s no need to go near the Thai border,” Lidgey said, adding, however, that the tourist Thai islands of Koh Chang, Koh Muk and Koh Kood sit within this radius.

Sinan Thourn, chairman of PATA Cambodia and IMCT Co., said he has not observed any cancellations linked to the situation, or any major impact on tourism operations.

“Travellers can continue to move freely and safely throughout the country, and tourism services are operating as normal. Based on the current situation, Cambodia remains a safe destination to visit, and there are no restrictions affecting travellers in any tourism zones,” he confirmed.

Hotel Okura to open first Okura Resort in Hakone in 2029

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Hotel Okura is set to welcome The Okura Resort Hakone Gora, the first Okura Resort property in Japan, in 2029. Developed in collaboration with Nishimatsu Construction, the new hotel will be located in Hakone, one of Japan’s most renowned hot spring destinations.

An operational management agreement was signed on July 11, 2025, under which Nishimatsu Construction will develop and own the property, while Hotel Okura will manage it under The Okura Resort brand.

The Okura Resort Hakone Gora will showcase Japanese hospitality with hot spring baths, refined design and mountain views

Hakone attracts almost 20 million visitors annually from Japan and overseas, many of whom stay overnight to enjoy its hot springs, museums and natural surroundings. The new hotel will be situated in Gora, an area known for abundant hot springs, and will offer views of the Hakone mountains including Myojogatake. Guests will be able to experience local attractions such as the summer festival while enjoying the natural setting throughout the seasons.

Conceived as a “Forest Hideaway”, the property will blend into the surrounding environment with interiors in warm green and beige tones. Expansive windows will frame the mountain views, creating a tranquil atmosphere.

The hotel will comprise a West and East Wing with 58 guestrooms, each featuring a private open-air bath drawing on Owakudani Hot Spring waters. Rooms will average 63m² including balconies. Facilities will include a large bathing area with indoor hot spring baths, dry and mist saunas, and two treatment rooms. Dining options will feature a fine dining restaurant with a teppanyaki counter and a bar lounge in the lobby.

The total floor area will be around 9,650m². The West Wing will have three floors above ground and three basement levels, while the East Wing will have four floors above ground. The property will be located approximately five minutes by car from Gora Station on the Hakone Tozan Railway and three minutes on foot from Naka-Gora cable car station.

Hotel Okura president Toshihiro Ogita said: “Known for its rich history, natural beauty, and cultural charm, Hakone has long been a favourite of both Japanese tourists and visitors from overseas. We look forward to offering a unique experience rooted in our philosophy of omotenashi (hospitality) in this special location.”

Riyadh Air, IBM to create aviation’s first AI‑driven airline

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At IBM Think Riyadh 2025, IBM and Riyadh Air unveiled Riyadh Air as the world’s first airline built as an AI‑native enterprise. Designed without legacy systems, the airline’s operations are structured to transform guest and employee experiences and set a new benchmark for aviation innovation.

Riyadh Air is working with IBM Consulting, which coordinated 59 workstreams and more than 60 partners including Adobe, Apple, FLYR and Microsoft. Using IBM watsonx Orchestrate and IBM Consulting Advantage, the airline has implemented an end‑to‑end technology strategy from day one. With initial flights underway and commercial service expected in early 2026, the three‑year collaboration has reached a pivotal stage.

Riyadh Air and IBM are set to redefine aviation by embedding AI into every operation

The airline is embedding AI across employee and customer touchpoints, introducing a digital workplace powered by AI agents to simplify HR and self‑service workflows, mobile applications to support tailored service and proactive guest engagement, and AI‑enabled voice bots and agent assist tools to deliver contextual, personalised support. Operationally, IBM Consulting has implemented an enterprise performance management suite to unify financial, operational and commercial data. This foundation automates planning, forecasting and analysis, enabling real‑time insights, route optimisation and stronger business performance.

Together, Riyadh Air and IBM have built an AI‑native enterprise with the digital strategy, architecture and operating models to support the airline’s ambition of serving more than 100 destinations and millions of travellers by 2030.

Mohamad Ali, senior vice president, IBM Consulting, said: “By embedding AI into the very foundation of its operations, Riyadh Air is setting a new blueprint for what it means to build a modern, adaptive enterprise from the ground up.”

“We had a clear choice – be the last airline built on legacy technology or the first built on the platforms that will define the next decade of aviation,” stated Adam Boukadida, chief financial officer, Riyadh Air.

“With IBM, we’ve stripped out fifty years of legacy in a single stroke. Riyadh Air isn’t just built for today; it’s built for the future and creating a pathway for many airlines to follow in the years to come.”

New hotels: Avani Living Queen’s Wharf Residences, voco Gosford and more

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Avani Living Queen’s Wharf Residences

Avani Living Queen’s Wharf Residences, Australia
Minor Hotels is expanding its Avani footprint in Australia with the launch of Avani Living Queen’s Wharf Residences in Brisbane. Positioned within the landmark Queen’s Wharf precinct, the property offers a premium short and long stay option for both corporate and leisure travellers.

The 225 one‑, two‑ and three‑bedroom suites feature fully equipped kitchens and laundries. Communal spaces encourage connection, and amenities include a lap pool, sauna and steam room. Signature Avani touches including intuitive music, weekly wellness activations and The Pantry at Avani will be introduced in 2026.

The property is located moments from Brisbane’s riverfront, dining and entertainment hub.

voco Gosford

voco Gosford, Australia
voco Gosford has officially opened at the heart of The Archibald precinct on the NSW Central Coast. The 130‑room upscale lifestyle hotel introduces a fresh, contemporary experience to the region, featuring a rooftop pool with swim‑up bar, six dining and bar venues, and expansive meeting and event facilities including the Altitude Grand Ballroom and Astra Rooftop Bar on Level 28.

Located just an hour north of Sydney, the property is part of The Archibald mixed‑use precinct and sits alongside boutique accommodation, restaurants, bars and retail outlets, creating a new destination for the Central Coast.

Kobe Marriott Hotel

Kobe Marriott Hotel, Japan
Kobe Marriott Hotel has debuted in the city’s waterfront district, adding new accommodation to one of Japan’s key port destinations.

The property sits between the Rokko mountain range and the Seto Inland Sea, close to Kobe Harborland, Kobe Port Tower and the Kobe Maritime Museum. Mount Maya is nearby, known for its night views of Kobe and Osaka Bay. Kobe Airport is eight kilometres away, accessible by taxi or the Port Liner.

The hotel’s 186 rooms feature floor‑to‑ceiling windows with views of the mountains or waterfront, premium bedding, workstations and walk‑in showers.

Dining options include an all‑day restaurant, a Chinese restaurant and a lobby lounge. Club Floor guests have access to the M Club on Level 17.

Marcus Square event spaces cover 1,470m², with capacity for up to 700 guests. Facilities include a fitness centre with cardio and strength equipment.

The Brighton Hotel Sydney – MGallery Collection

The Brighton Hotel Sydney – MGallery Collection, Australia
The Brighton Hotel Sydney – MGallery Collection launches along the shoreline of Botany Bay in Brighton Le Sands, offering 307 rooms and suites with private balconies and water views.

Facilities include outdoor and indoor pools, a fitness centre, and wellness amenities such as sauna and steam rooms. Guests can also experience the brand’s signature “M Moment,” connecting with local heritage and culture through curated experiences.

Dining options include Ammos Brighton, a Mediterranean restaurant led by chef Peter Conistis, alongside casual venues Coco’s on the Beach and Sands Bar.

The hotel provides 11 event spaces and two ballrooms, including the Brighton Ballroom with capacity for up to 600 guests and sweeping ocean views. Located minutes from Sydney Airport and steps from the sea, the property is positioned for both leisure and business, from beachfront weddings to corporate retreats.