Travel Technology

Qantas has launched a new technology platform to enhance its retailing, booking and servicing capabilities for trade partners, enabling them to provide their customers...

Andaz Singapore has partnered with Vouch to develop and launch the ConcierGO programme, a digital concierge system that functions as a chatbot with artificial...

The Cathay Pacific Group and its rewards programme, Asia Miles, are launching their first application of smart blockchain technology in a marketing campaign, in...

Chatbots, fuelled by artificial intelligence, are becoming a viable customer service channel. How do they stack up against live staff for travel agencies?

Frasers Hospitality is collaborating with revenue strategy platform Duetto to develop what's said to be the first revenue management system that uses open pricing to...

Marco Polo Technology has raised approximately US$1.6 million for its B2B travel marketplace subsidiary, Pkfare, in a series A funding round, with investors counting...

Amadeus Agent Pay has been launched, a solution said to makes airline call centre bookings more secure by removing payment information from the conversation,...

While artificial intelligence (AI) has made headlines in the past year, some members in the travel circle believe that the platform is “overhyped” and...

Automation, authenticity and blockchain are the three major technology trends that will impact travel over the next decade, reveals Sabre Labs 2018 Emerging Technology Report. “Increasingly,...

Indian OTA MakeMyTrip has partnered the country's largest e-commerce marketplace, Flipkart, with the aim of leveraging the latter's consumer base to drive online bookings in travel services.