Air New Zealand leaps into partnership wth mixed-reality startup
Air New Zealand is entering a partnership with Magic Leap, a US startup that is building a spatial computing platform to power experiences that...
Technology shaping tomorrow’s travel
Take a look at the megatrends in travel technology and their potential to transform the industry.
Amadeus gets level three on latest NDC standard, welcomes Qantas to...
Amadeus has become the first to achieve level three certification on the latest version of the NDC standard, released in March this year.
“We’ve been...
Meritus rolls out new wholesale distribution platform for agents
Meritus Hotels & Resorts has joined forces with travel technology provider Travel Prologue to launch a new technology platform that delivers real-time data on...
New Wi-Fi solution takes connectivity pain out of group touring
Singapore technological company Drop Positioning Systems has pioneered a connectivity service specially tailored to tour providers, with takers including JTB and local travel service...
Sabre partners Microsoft to expand cloud services
Sabre has sealed a long-term partnership with Microsoft to expand its cloud-based distribution and retailing solutions, weeks after it signed a similar agreement with...
Qantas rolls out new technology platform for agents
Qantas has launched a new technology platform to enhance its retailing, booking and servicing capabilities for trade partners, enabling them to provide their customers...
Andaz Singapore gets chatty with digital concierge system
Andaz Singapore has partnered with Vouch to develop and launch the ConcierGO programme, a digital concierge system that functions as a chatbot with artificial...
Cathay Pacific rolls out blockchain loyalty campaign
The Cathay Pacific Group and its rewards programme, Asia Miles, are launching their first application of smart blockchain technology in a marketing campaign, in...
Chatting up the customer
Chatbots, fuelled by artificial intelligence, are becoming a viable customer service channel.
How do they stack up against live staff for travel agencies?
