Pkfare rolls out customer service chatbot
Global travel B2B marketplace Pkfare has launched its customer service robot.
Named Pkfarer, the bot leverages machine learning and artificial intelligence (AI) to deliver 24/7...
SIA launches miles-based blockchain digital wallet KrisPay
The Singapore Airlines (SIA) Group's has launched KrisPay, a blockchain-based digital wallet which enables its KrisFlyer frequent flyer programme members to convert air miles...
Meet MARVIE, Asia’s first transactional chatbot by an airline
Scoot has launched a transactional chatbot, named MARVIE (Scoot’s Most Awesome and Resourceful Virtual Intern Ever), on its Singapore Facebook page via Facebook Messenger.
Developed...
Smart airports take flight
The era of robotics, biometric check-in and augmented reality has arrived in airports, promising to make the passenger travel experience more efficient and comfortable. Here’s a look at the latest technologies in Asia-Pacific airports, and new innovations ahead.
Cozystay first in vacation rental space to use blockchain solution
Cozystay Holdings has partnered Singapore-based Share Everything Lab (SEL) to bring blockchain technology to the vacation-rental sharing economy.
The Vancouver-based vacation rental platform, which has...
Marriott partners Alibaba to trial facial recognition at China properties
Marriott International is teaming up with Chinese e-commerce giant Alibaba Group to test facial recognition check-ins at two of its China hotels.
The facial recognition...
Amadeus achieves dual NDC level 3 certification
Amadeus has received IATA's level three New Distribution Capability (NDC) certification as an aggregator, adding to its existing level three NDC certification as an...
IHG and Baidu team up on AI hotel rooms in China
InterContinental Hotels Group (IHG) has collaborated with Baidu to introduce artificial intelligence (AI)-powered rooms in China.
IHG has rolled out Smart Rooms to a first...
Emirates incorporates VR into digital booking experience
Emirates has introduced 3D seat models on its website, becoming the first airline to incorporate web virtual reality (VR) technology into its digital platform.
The...
SITA invites airline industry stakeholders to join blockchain project
Aviation technology provider SITA has launched a industry research project to explore the potential of blockchain.
Barbara Dalibard, CEO, SITA, said: “Blockchain holds many promises...
