Cebu Pacific debuts self-bag drop option for domestic travellers
Cebu Pacific has launched self-bag drop counters in its domestic operations, becoming the first local carrier to use the new technology in Clark International...
Cathay launches conversational AI for customers
Cathay, in partnership with Fano Labs, has launched an advanced conversational artificial intelligence (AI) to enhance its customers’ digital experience.
The new conversational AI will...
AirAsia upgrades facial recognition system at klia2
AirAsia has enhanced its facial recognition system, FACES, by integrating it with Malaysia Airports EZPaz technology at Kuala Lumpur International Airport (klia2), offering an...
SITA advances technology to reduce travellers’ stress
Recognising that travellers’ stress levels are highest at the security and immigration process and at baggage pick-up, SITA has advanced its technology solutions to...
Mobipax maps Asian aviation market entry
While flying back to Asia from Europe in March, Roland Heller noticed long queues forming at the check-in counter and boarding gates as passengers...
SITA takes cost pressure off airport tech development
To help the travel industry get back on its feet at a time when many airports are burdened with lost income and limited resources,...
Travel suppliers see data sharing as essential for improving customer care
Personalising the travel experience for consumers when it comes to booking is essential, however, fears over data sharing across sectors is hampering development, key...
Cendyn makes CRM technology more accessible to speed up hotel recovery
An existing pressure on hotels to adapt to evolving technology and customer behaviours has only intensified during the pandemic and travel disruption, as managers...
Flight Centre secures majority stake in TPConnects Technologies
Flight Centre Travel Group (FLT) has increased its equity interest in Dubai-based TPConnects Technologies (TPC) from 22.5 per cent to 70 per cent.
It first...
Rezio launches new brand motto
Rezio, an online booking system in Asia for attractions, tours and activities, has rolled out its new brand tagline Empower Your Travel Business.
The new...
















