Experiences are new social currency

People are placing greater value in experiences over possessions than ever before. According to the Next Big Thing consumer futurist, Will Higham, people are...

Be disruptive, or be disrupted: Lessons from Thomas Cook’s fall

Thomas Cook did a great job transitioning from trains to planes to bricks, but the world’s oldest travel agency failed to make the jump to clicks in today’s highly dynamic operating environment until it was too late.

2019 travel trends in pictures: how Instagram inspires and changes travel

As 2018 came to a close and year-end holiday travel hit a global high, I was treated to a non-stop visual feast of travel...

Have tech, will travel: can travel startup unicorns fly in SE...

In just a few years since its 2012 launch in Malaysia, Singapore-based ride-hailing giant Grab has expanded to eight countries and become South-east Asia’s...

The future of touring, unique experiences vs traditional tours

Experiences has become a buzzword of late in the travel industry, with many tour suppliers and operators slapping the term on every possible activity...

The art of not planning: Is there a price to spontaneity...

If Google gets any more powerful than it is now, the sheer amount of data the tech goliath has on users can easily influence the way travellers seek out information and plan their trips.

Personalisation made right: The art of making travellers feel at home

Personalisation, a concept that lies at the very heart of the travel industry, is no longer a trend but an obligation, as every player...

Dirty thoughts of ASEAN

Will it come to the day when health concerns related to bathing in cesspools will force tour operators to conduct their own assessments?

Why are DMCs so hot now?

What’s exciting for me is this criss-crossing of DMC acquisitions – India into Asia, Japan into Europe, Middle East into Asia.

Bored with unique experiences: how the phrase loses its meaning

Unique experiences. Two words that invoke anticipation, excitement, wonder – but why oh why am I so bored with them? The race in travel &...

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