Opinion

Thomas Cook did a great job transitioning from trains to planes to bricks, but the world’s oldest travel agency failed to make the jump to clicks in today’s highly dynamic operating environment until it was too late.

In just a few years since its 2012 launch in Malaysia, Singapore-based ride-hailing giant Grab has expanded to eight countries and become South-east Asia’s...

If Google gets any more powerful than it is now, the sheer amount of data the tech goliath has on users can easily influence the way travellers seek out information and plan their trips.

Experiences has become a buzzword of late in the travel industry, with many tour suppliers and operators slapping the term on every possible activity...

Tours and activities have been one of the longest tails in the travel industry, as the sector’s slow rate of online adoption is encumbered by challenges including fragmentation of small disconnected suppliers and buying habits of travellers...

Everything that we know about travel today, from driverless cars to navigating airports with the help of humanoid robots to big data anticipating our...

Multi-generational travel is a strong and fast-growing trend that shows no sign of abating. According to the 2019 Virtuoso Luxe Report on the global...

Personalisation, a concept that lies at the very heart of the travel industry, is no longer a trend but an obligation, as every player...

As 2018 came to a close and year-end holiday travel hit a global high, I was treated to a non-stop visual feast of travel...

If 2017 was the year that overtourism was recognised as a major challenge for the global travel and tourism industry, then 2018 is the...