Building well-being in the workplace
Well-being is key to keeping staff motivated and retaining them. Flight Centre Travel Group managing director Singapore, Suyin Lee, shares how employers can invest...
Why conversational commerce is integral to travel user experience
Andrew Cannington, general manager Asia-Pacific at LivePerson, urges travel companies to adopt conversational commerce to enhance the user experience, which will in turn lead to higher customer satisfaction and return bookings.
Wheels up: liberalisation the way forward for ASEAN aviation recovery
Associate professor Volodymyr Bilotkach from the air transport management programme at Singapore Institute of Technology, discusses the impacts of the ASEAN Open Skies Agreement on international air traffic movements, and how the aviation players in South-east Asia need to rethink their strategies for a sustainable post-pandemic recovery
Sustainable transparency for travel and hospitality brands
A holistic, sustainable change requires the combined motivation to extend the business runway and protect our world, opines Linh Le, founder of Luxperia and Luxperia Collective
Shrewd revenue management is critical during downturn
Rachel Grier, area vice president, Asia Pacific for IDeaS Revenue Solutions, argues why hoteliers should avoid knee-jerk reactions to tackle market uncertainty during the Covid-19 slump, but adopt shrewd revenue management strategies that will sustain the business in the long run.
Reviving the hospitality industry by plugging into connectivity
With travellers harbouring higher expectations on personalised services as travelling restarts, the adoption of new technologies will be vital for the revival of the hospitality sector, says Sanjiv Verma, vice president, Ruckus Networks, APAC, CommScope
NFTs – Innovative technology for hotels and hospitality that could come...
With NFTs are rising in popularity, Fred Bean, CEO and founder of HotelPORT shares his thoughts on the pros and cons of this new technology and its future
How places can become sustainable
Much is being said and written about “sustainable travel” and “responsible tourism”. The focus has been mostly on the role of travel companies in...
Climbing out of turbulence
Krishnan Menon, Wunderman Thompson's chief client officer, Asia Pacific, shares how Covid-19 can present growth opportunities for the aviation sector, urging airlines to evolve business models, revamp their fleet, and adopt hybrid models to build towards a more resilient tomorrow.
Collaboration key to bridging hygiene gaps in ASEAN
A 2021 survey by Dettol showed that 77 per cent of respondents are concerned about flying. As international borders reopen, upholding strict hygiene protocols in airports and airlines, and enhancing personal hygiene are essential, says Sumeet Vohra, president, Southeast Asia, Japan, and South Korea, Reckitt
