Tag: Digital Transformation
Ascott advances AI infrastructure with focus on agent-led travel
Ascott is investing in AI-focused infrastructure as part of a shift towards agent-led travel planning and booking. The company is working with Accenture, Amadeus...
Airlines brace for prolonged impact of fuel price surge, says IATA
The disruption to airline operations caused by high aviation turbine fuel (ATF) since the outbreak of the Middle East conflict may take “many, many...
Airlines stress communication during disruptions
Airlines and aviation stakeholders are increasingly turning to data and digital tools to place passengers at the centre of response strategies during disruptions. However,...
Far East’s new light
Managing director Mark Rohner, who has been primed for his new leadership role at Far East Hospitality, has finally taken over the reins since the start of the new year – he discusses his immediate tasks and the company’s future-ready strategy
AI training to boost Malaysia’s small inbound operators
The Consortium of Inbound Tourism Alliance (CINTA) is working with industry partners to support small travel companies and product owners in Malaysia through AI-driven...
ASEAN tourism shifts towards immersive, digital experiences
The region’s tourism industry is seeing strong growth in immersive, culture-led and digitally driven travel experiences, according to panellists at the ASEAN Tourism Conference’s...
Lufthansa Group selects Amadeus Nevio to transform airline retailing
Amadeus has been selected as a key technology provider by the Lufthansa Group as the airline seeks to accelerate its digital transformation. The group...
Crown Resorts adopts Canary guest technology across Australian properties
Crown Resorts has selected Canary Technologies to provide guest-facing digital tools across its properties in Australia, as part of efforts to modernise the guest...
Asia-Pacific airlines sharpen HR playbooks to secure future workforce
Asia-Pacific airline leaders are refining workforce strategies as the region faces a tight labour market and a widening generational divide.
“Asia-Pacific will need approximately 300,000...
Emirates teams up with OpenAI to advance AI innovation
Emirates and OpenAI have entered a strategic collaboration to advance AI adoption and innovation across the airline.
The collaboration will include enterprise-wide deployment of ChatGPT...
