Travel Technology Lotte Hotel World invests in contactless technology By TTG Asia / Posted on 24 August, 2021 16:33 Lotte Hotel World in Seoul has reopened its doors following its first renovation work in more than 30 years. As part of its revamp, the hotel has upgraded its contactless technology services by grafting state-of-the-art technologies. The Delivery Robot being operated as a service helper in the lobby provides welcome amenities, adding convenience and fun. Lotte Hotel World readies for post-pandemic era with contactless technology focused renovation Each room is also equipped with the AI speaker “GiGA Genie,” which allows guests to request amenities or concierge services as well as to control air conditioning, heating, lighting, and various online streaming services. Smart concierge provides information on popular attractions and restaurants in Seoul, and unmanned currency exchange kiosk offers contact-free service. New rooms and a club lounge have also been added to the hotel’s facilities following the revamp. Design of the rooms put family visitors in mind, offering ample space for four guests without additional beds. The 255 rooms span 19 types in three classes – deluxe, premier and suite – with some rooms also boasting sofa beds and bunker beds. Suite rooms offer premium air purifier by Molekule, which kills 99.9 per cent of viruses, and air shower that quickly dries up the body after shower. These additions are in light of the added focus on hygiene and cleanliness post-Covid. Massage chairs and thermal massagers are provided as well which is another endeavour of the hotel to care about the health of guests. Furthermore, exotic and healthy menus such as hummus, pita bread and poke are offered in line with the wellness trend. The Club Lounge has been designed as a place for guests to find a balance between work and rest, following lifestyle changes caused by Covid-19. Noteworthy is the L-Library offering a convenient reading environment with tablet devices. Visitors have unlimited, complimentary access to about 60,000 e-books. Also available via application streaming are newspapers, magazines and multimedia content such as YouTube. Meeting rooms have been fitted with smart TV on which one can make high-definition presentation, as well as electronic blackboard and signage TV.