Be a Swiss Travel System Expert

Broaden your knowledge of the Swiss public transport system by embarking on an engaging virtual learning journey with mascots Heidi and Peter

Brought to you by Switzerland Tourism and Swiss Travel System

Welcome aboard!

Trade specialists are an integral part of the Swiss Travel System AG (STS ). To promote Switzerland’s comprehensive public transport network worldwide, STS AG has launched the new Swiss Travel System Excellence Program – a platform which imparts up-to-date knowledge on Swiss public transport to equip agents with greater confidence and competencies to put together varied travel programmes.

The programme in brief

Currently, the Swiss Travel System Excellence Program is the only e-learning programme in the world which familiarises travel professionals with an entire national public transport system.

Participants can capitalise on the modular structure of the platform to learn about the characteristics of the Swiss Travel System – from tickets and passes, to premium panoramic train rides; and boat trips on majestic Swiss lakes, to even luggage transport – at their own time and pace.

On average, each module takes only about six minutes to complete. Accompanying participants on this learning journey are transport mascots Heidi and Peter, two animated characters embodying two important Swiss qualities: reliability and enthusiasm.

Quality learning translates to more incentives

To drive engagement, participants will be able to take souvenir photos of Swiss sights and attractions at the end of each module.

At the completion of all modules, agents will be awarded a diploma, which recognises them as a Swiss Travel System Excellence Expert.

However, the icing on the cake will be an incentive trip to Switzerland – travel, hotel and Swiss Travel Pass included – awarded to those with the highest scores from points earned during each learning progress.

The web-based platform is freely accessible from anywhere in the world. Step on board and register now.

For further questions, inputs and feedback please write to

View the introduction video below:


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