The Delivering Group has broadened its alliance of hospitality and tourism technology specialists with a new partnership with tailor-made online booking experts Book Tech.
Formerly known as Book Beach Club, and within hotels, beach clubs, marinas, nightclubs and resorts – to regain ownership of their customers through its ground-breaking interactive online booking platform and mobile app.
The Delivering Group co-founder Mark Simmons noted that hospitality and tourism companies across the region were increasingly looking to safe and efficient digital solutions to manage and communicate with their customers under the new normal brought about by the pandemic.
“However, many have struggled with the challenge of sourcing and partnering with so many different suppliers and platforms, all focusing on different touchpoints in the customer journey,” said Simmons.
With the addition of Book Tech to The Delivering Group’s technology alliance, which includes AI chat specialist HiJiffy and hotel technology consultancy CUBE, hospitality and tourism companies can “connect with the leading players in AI chat solutions, revenue management and distribution, online booking platforms, 24/7 customer engagement, sales and marketing, media communications and resourcing” all under one roof.
Book Tech CEO, Chris Adams said the new partnership was a logical progression for the company to bring AI technology and other digital services into its platform and broaden its exposure to Asian markets.