In a move to simplify the post ticketing experience, Mystifly, a B2B global airfare consolidator services company, has unveiled OnePoint C2 geared towards “enhancing the customer experience for travel intermediaries” through guaranteed single click cancellations and automated ticket change.
Combined with Mystifly’s OnePoint API, the new tool empowers OTAs, horizontal/vertical e-commerce providers, and others to sell air travel in a seamless manner, according to the company.
Features that make C2 a unique proposition for OTAs include instant guaranteed penalty costs for air ticket refunds or changes, coverage for over 200 airlines, and debit memos for free one-click air ticket refund or ticket change API.
Powered by NPL/ML and modelled with six years of change/cancellation data, C2 houses the potential to reinvent the approach to post-conversion requests.
“This decade will see a revolution in airline retailing. Mystifly as a brand and partner in the airline Industry is dedicated to augmenting every stage of the ticket buying process. With our latest offering – C2, we melded our experience in the global airfare marketplace, deep domain expertise, petabytes of data & machine learning, to create a product that instantly and accurately updates penalty costs for rescheduling or cancellation requests. This simple yet effective process does away with the mundane and paves the way for more efficient retailing,” said Rajeev Kumar, founder and CEO of Mystifly.