Lufthansa rolls out group booking tool for agents

Lufthansa Group has launched an integrated group booking tool for tour operators, consolidators and travel agents.

Available in 14 languages, the tool allows travel service providers to request journeys for 10 pax or more with the Lufthansa Group airlines (Lufthansa, Austrian Airlines and Swiss International Airlines) in any combination.

Following the enquiry, Book-a-Group delivers an offer and price quote in real time. The commercial conditions for new group bookings made with the tool have been standardised in one single contract valid for all three network airlines.

Another improvement is an option for short-term bookings. In future, it will be possible to cancel bookings within the last 60 days before the actual flight, at no charge, from 72 hours after the booking.

As well, the service will be provided through just one point of contact instead of having separate ones for each airline.

It will also be possible to use the Book-a-Group tool for bookings involving combinations of flights with further members of Lufthansa Group Airlines (Brussels Airlines and Eurowings), as well as with many other Lufthansa partner airlines.

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