Hotels and OTAs need each other, but the scales of their symbiotic relationship often appear tilted in favour of OTAs in the latter’s aggressive growth path in the past decade. As hotels big and small now seek to assert greater control of their distribution channels and commission structures, how will their love-hate relationship with OTAs evolve in the next phase?
Mt Agung’s eruption may have shaken travel confidence in Bali, but from this seismic event the tourism sector also discovers fertile ground for lessons on crisis management and market diversification
Lifestyle hotel brands are an emerging trend in Asia’s hospitality sector, as hospitality operators big and small and even players from outside the field roll out new brands to accommodate the changing preferences of millennials and Gen Z.
In the age of social media, many destinations have yet to fully develop ways to engage with today’s travellers in meaningful and potentially lucrative ways.
Serviced residences are no longer exclusively targeting the extended stay market, as the sector responds to shifts in market demand for shorter stays and smaller units.
Mary English, executive vice president for Asia-Pacific at Collinson Group, looks at how travel brands, from airlines to hotels, want to expand beyond their traditional domains and transform into experience platforms in the near future
Indonesia wants to develop 10 new Bali's. Problem is, investors still can’t get enough of the real one.