Picking up the marketing slack

With details of the Visit Malaysia 2020 campaign remaining scant, Malaysia’s travel trade is hardly resting on their laurels but ploughing bullishly ahead with their own promotional efforts.

‘Small is better’ mantra dead for luxe chains

Famed bespoke luxury resort operators Six Senses and Aman are pivoting as the ‘small is better’ mantra has died. Bill Barnett, managing director, C9 Hotelworks based in Phuket, thinks this is “a profound shift”, based on the strategies of the two bespoke groups

Service residences: Outlook 2016

Serviced residence operators believe they are a a more resilient accommodation model that can withstand shocks Lisa Rauch, director of sales, Asia-Pacific, Oakwood Worldwide Demand For...

A different look at Thailand

Thailand wants to introduce new areas and provinces to the world, and keep the country a preferred destination for new and repeat visitors alike.

Rolling out the welcome mat

For a sector more used to western guest preferences, hospitality players in Mauritius are working hard to adjust their offerings and roll out efforts to woo the up-and-coming Asian market.

Adapting to the future

Intelligent retail promises a future of predictive and customised bookings, changing the ways that travellers shop and buy their trips and holidays. But that also means big changes are necessary for travel agencies in their thinking and strategy to remain relevant and survive an ever-evolving wave of technological disruption.

Seoul’s hotel development kicks into high gear

As political tensions ease, hospitality players launch projects across South Korea and extend feelers into the luxury segment. By Pamela Chow.

Making smart moves

Hong Kong’s smaller hotels and boutique properties are catching up on digital transformation, rolling out automated solutions in areas from operations to smart rooms to enhance the guest experience.

Dark clouds over Hong Kong’s future

As the Hong Kong economy heads towards a perfect storm of escalating China-US trade war and worsening domestic political unrest, the uncertainty of what comes next is keeping many businesses on the edge. The question is no longer about whether tourism would be affected, but how deep this crisis would cut the once-thriving sector.

Smart airports take flight

The era of robotics, biometric check-in and augmented reality has arrived in airports, promising to make the passenger travel experience more efficient and comfortable. Here’s a look at the latest technologies in Asia-Pacific airports, and new innovations ahead.

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