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Tag: Travel Agents

TAFI concludes 12th conference in Abu Dhabi

Travel Agents Federation of India (TAFI) recently held its 12th conference at the Emirates Palace in Abu Dhabi from September 25 to 28. Themed "Innovate-Transform-Disrupt:...

My Diethelm launches as new online resource portal for agents

Diethelm Travel Group has launched an exclusive agent section of its website to provide agents comprehensive information, resources and updates available 24/7. The online hub...

Taking the curated path

An industry expert strikes it out on her own to start a bespoke agency

Agents reveal their most unusual customer requests

From locating the most obscure shrine in Japan to flying in a top pastry chef to bake an Instagram-inspired cake, no order is too tall...

Letter to the editor: What’s in a levy?

It is time to review the Travel Agents Ordinance (Cap 218), in place since 1993, as the Hong Kong government and the industry are...

Travel buyer beware

With the agency space largely unregulated, fly-by-night outfits in the Philippines have been able to run riot.

Ex-Kuoni Moeschler out to transform Miki travel

Miki Travel, a DMC majority owned by Japan’s H.I.S. Group, is undergoing transformation with three strategic pillars – technology, expansion and management – since...

The biggest challenges for Asia’s inbound agents in 2018 (part 1)

When asked what they foresee as their biggest challenge this year, it’s clear that the growing tentacles of online platforms is the elephant in the room for many inbound agents across Asia. Other bugbears include geopolitics, which affects their market mix, and a lack of destination marketing wherewithals.

The biggest challenges for Asia’s inbound agents in 2018 (part 2)

When asked what they foresee as their biggest challenge this year, it’s clear that the growing tentacles of online platforms is the elephant in the room for many inbound agents across Asia. Other bugbears include geopolitics, which affects their market mix, and a lack of destination marketing wherewithals.

How ‘hidden automation’ is a game-changer for travel agents

Think beyond robot butlers in hotels. ‘Hidden automation’ can help travel agencies save millions of dollars and significantly improve service outcomes. Kulpreet Singh, managing director EMEA & APAC for UiPath Robotic Process Automation, shows how

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