TTG Asia
Asia/Singapore Saturday, 28th March 2026
Page 935

MATTA urges government intervention on loan moratoriums

0

The Malaysian Association of Tour and Travel Agents (MATTA) has expressed its concerns around the failure of credit and leasing companies to extend loan moratoriums as advised by the Prime Minister.

MATTA president, Tan Kok Liang, said in a press release: “According to a media report, about 10,000 bus operators are currently owing up to RM3 billion (US$730.2 million) of debt in total. Bus operators have had no business since March, yet they are still required to make repayments to the credit and leasing companies.

With no tourism business since March, Malaysian bus operators are heavily in debt

“It is ironic that despite being in the business of lending and leasing, credit and leasing companies are not regulated under Bank Negara Malaysia (Central Bank of Malaysia). It has been more than six months that the tourism industry, in particular the coach operators, have been highlighting this issue, yet to date no proactive action has been seen taken to tackle this serious issue.

“This matter had previously been brought up in March 2020 when we received complaints from our members that leasing and credit companies have created their own rules and practices in respect of moratoriums on repayment of loans instead of applying the directions issued by Bank Negara Malaysia.”

Tan claims in his statement that none of the relevant ministries directly involved such as Ministry of Domestic Trade, Ministry of Housing and Local Government, Ministry of Transport or the Ministry of Finance have shown interest in resolving the predicament of the tourism industry.

Tan noted that the recent Budget 2021 had provided for sales tax exemption for the purchase of new coaches without acknowledging the reality that many of these coach owners have and will default in repayment obligations, and their buses, coaches and vans may then occupy the yards of credit and leasing companies. MATTA saw no effort and measures in the proposed budget to address these and other industry issues.

Tan said: “Failure to address the issues and concerns of the tourism sector will greatly affect the intended tourism restart in the near future in 2021 and may lead some parties to conclude that the government views the industry as dead in 2021.”

He added: “MATTA views the failure to place credit and leasing companies under the purview of Bank Negara Malaysia or other authority during this pandemic specifically on the moratorium issue has resulted and added to the misery of the tourism industry. In the last eight months of facing the Covid-19 pandemic, tourism vehicles stand idle with no movement and revenue.

“Despite the credit and leasing companies being aware of the dire and desperate situation of the tourism industry, MATTA has received some reports from its members that credit and leasing companies have insisted on not extending moratoriums. In short, we are being told that they have turned a deaf ear.”

MATTA calls for immediate government regulation and to place the credit and leasing companies under the provisions of the Financial Services Act or other relevant legislation. It also urges the government to consider appropriate and necessary action to ensure that the actions of credit and leasing finance companies are in line and compatible with the welfare, public interest, and good order of the nation during the crisis.

Hotel Indigo plans for KL debut in 2023

0

InterContinental Hotels Group (IHG) has signed a landmark deal with Techvance Properties Management to bring the Hotel Indigo brand to Kuala Lumpur, with the property at the base of the picturesque Bukit Nanas scheduled to open in 2023.

The 180-room Hotel Indigo Kuala Lumpur on the Park will be located close to KL Tower and KL Forest Eco Park, and its design will reflect the historical charm of local heritage buildings and the breadth of nearby modern architecture.

An interactive Green Wall will rise in the hotel lobby

The property will be built on sustainability promises, with environmentally friendly methods prioritised in its planning and the use of reclaimed materials in its construction, among others.

In line with IHG’s broader sustainability efforts, the hotel will also be plastic straw-free and opt for bulk amenities in all its guestrooms.

With greenery from one of the country’s oldest forest reserves woven throughout the hotel to bring the forest inside, memorable features include an interactive Green Wall in the lobby and a spot of quiet serenity amid the bustle of the city in a Secret Garden.

Serena Lim, vice president, development for South East Asia and Korea, IHG, said: “All of our guests, whether they are staying for leisure or business, will be offered a unique mix of rainforest relaxation alongside the delights of the city, which is just minutes away. We want to offer everyone who stays with us not only a memorable trip, but also an experience they will remember for many years to come.”

The Delivering Group expands digital solutions with Book Tech partnership

0

The Delivering Group has broadened its alliance of hospitality and tourism technology specialists with a new partnership with tailor-made online booking experts Book Tech.

Formerly known as Book Beach Club,  and within hotels, beach clubs, marinas, nightclubs and resorts – to regain ownership of their customers through its ground-breaking interactive online booking platform and mobile app.

Book Tech offers F&B venues a customer-facing interactive online booking platform and mobile app

The Delivering Group co-founder Mark Simmons noted that hospitality and tourism companies across the region were increasingly looking to safe and efficient digital solutions to manage and communicate with their customers under the new normal brought about by the pandemic.

“However, many have struggled with the challenge of sourcing and partnering with so many different suppliers and platforms, all focusing on different touchpoints in the customer journey,” said Simmons.

With the addition of Book Tech to The Delivering Group’s technology alliance, which includes AI chat specialist HiJiffy and hotel technology consultancy CUBE, hospitality and tourism companies can “connect with the leading players in AI chat solutions, revenue management and distribution, online booking platforms, 24/7 customer engagement, sales and marketing, media communications and resourcing” all under one roof.

Book Tech CEO, Chris Adams said the new partnership was a logical progression for the company to bring AI technology and other digital services into its platform and broaden its exposure to Asian markets.

Sydney puts on a show for Qantas’ centenary celebrations

0

Peter Wong takes top role at Hong Kong Hotels Association

0

With Hong Kong’s visitor arrivals and hotel occupancy dipping to record lows this year owing to the pandemic, Hong Kong Hotels Association (HKHA)’s newly-elected chairman, Peter Wong, faces a formidable challenge ahead, stepping into his new role for a two-year term (2020-2022).

Possessing over 38 years of operations and management experience, Wong has been a member of the association’s executive committee since 2008. He is currently senior vice president – hotel division of Sun Hung Kai Properties and general manager of Royal Plaza Hotel. Having joined Royal Plaza Hotel in 2005 as general manager till now, Wong also oversees the other three hotels under Royal Hotels Hong Kong, namely, Royal Park Hotel, Royal View Hotel and Alva Hotel by Royal, as well as other partner hotels and new hotel opening projects owned by SHKP.

Hong Kong hoteliers in crucial need of government subsides to mitigate pressing financial woes: Wong

Since taking up the post in late August, one of Wong’s most urgent tasks has been to work with the association’s committee to extend support and assistance to its existing 141 members and the wider industry in riding out the pandemic at a time where travel remains largely at a standstill with an uncertain near-term outlook.

Stressing the need for industry cooperation over competition, he also urged the government to reopen borders between Hong Kong and mainland China and provide further support to impacted players.

“We urge the government again for further extension of the Employment Support Scheme or government subsidies of a similar scale, in order to provide support to hotels,” he said, noting that once the second round of ESS ends this month, about a quarter of 38,000 full-time hotel jobs will be at risk.

“Frankly, we hotels can’t survive solely on staycation traffic/local business without any inbound traffic,” he added. “Additionally, I know some owners have been relying on loans to continue running their business, thus, substantial government subsidies are badly needed to alleviate their financial anxiety.”

Highlighting the industry’s efforts in upholding good hygiene and safety standards, Wong said the association is “striving for further relaxation in the number of dine-in guests as well as hosting banquets and small-scale events”.

Aside from his new appointment at HKHA, Wong also serves as a management committee member of 90-member Federation of Hong Kong Hotel Owners, whose hotel holding company members collectively own more than 90 per cent of all hotel rooms in the city – a role which he said may help promote more collaboration with HKHA.

Out of HKHA’s 141 members, about 60 per cent is made up of non-brand hotels. “Some of them are new to the industry and don’t know much about the trade, so we can offer them some inputs,” said Wong.

The association will mark its 60th anniversary next year and Wong hopes to leverage the occasion to promote the history, development and achievements of Hong Kong’s hotel industry.

In a bid to tackle the acute labour shortage in the hospitality sector, it has partnered with the Education Bureau to host career talks and roadshows in secondary schools next year, which will see HKHA committee members sharing their career journey in order to inspire the next generation of leaders. To date, more than 10 schools have signed up. As well, a dedicated IT committee will be formed to consolidate smart technology development, with tech talent to be recruited from member hotels.

ASEAN-wide travel bubble in the works

0

Thailand’s first Tonino Lamborghini branded hotel to open in Phuket

0

SIA raises US$631m via convertible bonds

0

Singapore Airlines (SIA) has raised S$850 million (US$631 million) through a convertible bond issue, exceeding its original target of S$750 million owing to “strong investor interest”.

The five-year bonds will carry a coupon of 1.625 per cent, and can be converted into ordinary shares at a price of S$5.743. This represents a premium of 45.8 per cent over the closing price of S$3.94 last Thursday.

Offer for issuance of convertible bond “more than four times oversubscribed” with strong investor interest: SIA

The Hong Kong and Shanghai Banking Corporation is the sole bookrunner and lead manager of the issue.

SIA said in a statement that this issuance further strengthens its liquidity position, and bolsters its ability to navigate the challenges posed by the impact of the Covid-19 pandemic on the business.

Proceeds from the bonds will be used to fund operating and capital expenditure, and debt servicing, it added.

SIA CEO Goh Choon Phong said in the statement: “The placement was successfully executed with a highly competitive coupon and substantial conversion premium. Such attractive terms for the company underscore the strong confidence that investors have in Singapore Airlines, as well as our ability to successfully overcome the near-term challenges and emerge as a leader in the airline industry.”

The national airline said that positive discussions have also taken place on aircraft sale-and-leaseback transactions, and that it will continue to explore other means to further strengthen its liquidity as necessary.

Since the start of its 2020/2021 financial year, including Friday’s issuance, SIA has raised approximately S$12.2 billion. Including the new lines of credit, the carrier will continue to have access to more than S$2.1 billion in committed credit lines.

According to the airline, for the period up to July 2021, it retains the option to raise up to S$6.2 billion in additional mandatory convertible bonds that would provide further liquidity if necessary.

Advancing towards smart tourism

0

TTG Conversations: Five questions with Ivan Breiter, Switzerland Tourism

0

Despite ongoing travel restrictions, particularly on longhaul travel, Switzerland Tourism has not ceased its marketing and trade outreach efforts in Asia, pushing on with several activities to keep trade partners informed and ready for when travel is possible again.

In this new episode of TTG Conversations: Five questions video series, Ivan Breiter, director of South East Asia with Switzerland Tourism, the National Tourism Board of Switzerland, details how the organisation has approached destination marketing activities and messaging during a time of suppressed travel freedom, reflects on challenges Swiss travel and tourism suppliers face as traffic returns, and what Switzerland is doing to rejuvenate its offerings.