Tripadvisor looks back over the past year as borders reopen and almost all flight routes being reinstated around the world.
2022 will forever be known as the great travel reboot as travellers learned how to travel again – exploring new terrain, rediscovering favourite places, and making the most of long layovers.
Gaining popularity among travellers with over millions of searches are big cities, such as London pictured
Despite over two years of bookmarking and saving holiday ideas, the big return was overwhelming for some. Recent Tripadvisor research found that ‘Relax and Rejuvenate’ was the main trip purpose for 50 per cent of travellers globally. The most popular search terms were ‘Beach’ with 4.8 million searches, ‘Resort’ with 3.2 million searches and ‘Spa’ that was searched 1.7 million times.
Travellers were extra adventurous and looked to do something wild, wonderful and out of the ordinary to escape their daily routines. Results saw 1,636 shark-diving experiences booked, 16,563 ziplining tours booked and 47,015 ghost & vampire tour tickets sold.
This year, Tripadvisor saw over 16 million five-bubble reviews written, 22 million helpful votes given and 387,000 forum threads created. Travellers rely on tips, reviews, recommendations and suggestions from people who have been to a destination before, and thanks to reviews left by customers, Tripadvisor has become an invaluable resource for the millions who visit the platform every month.
“We love to see our traveller community returning to what they do best – rediscovering the transformative power of travel again, and more importantly, coming together to share with others what they’ve found,” said Hilary Fischer-Groban, senior director of brand experience at Tripadvisor.
Some other celebrated insights from 2022 include nearly 6.5 million new Trips (travel itineraries) created on the platform; more travellers booking private, small group experiences like a reindeer sleigh ride in Finland and a Private Day Tour to Giza Pyramids, Memphis and Sakkara; and big cities gaining popularity with millions of searches for Bangkok, London, Las Vegas, and New York this year.
In addition, travellers shared their trip moments with 18 million new photos uploaded to Tripadvisor, and even the tour guides received applause for sharing their travel secrets and efforts in making travellers feel at home.
Tripadvisor also welcomed nearly 35.7 million new travel buddies to its community, with close to 400 million travellers visiting the platform every month.
Qantas has added a non-stop service between Australia and the US, which the airline indicated is the world’s fourth longest flight.
The Melbourne-Dallas/Fort Worth service will initially operate three times weekly in each direction.
Qantas’ Stephen Thompson and Melbourne Airport’s Jim Parashos launch the new Melbourne-Dallas/Fort Worth service (Photo: Michael Doran)
The outbound flight from Melbourne is scheduled to take 15.45 hours but it is the return that sends this route up the rankings with a flight time of 17.35 hours. The world’s longest flight is Singapore Airlines (SIA) New York-Singapore at 18.50 hours, followed by SIA’s Newark-Singapore at 18.45.
Launching the Dallas flight was Stephen Thompson, executive manager Australian sales, Qantas, who said it was the airline’s eighth new international route opened since Australia dropped travel restrictions.
“Dallas is a hub for our biggest partner in the US, American Airlines, so we can connect via Dallas to more than 200 destinations across the US and to the Caribbean and Latin America,” he said. “We also see enormous opportunities for the American tourism market to come to Australia.”
Flights are timed to maximise connections at both ends of the route with a lunchtime arrival in Dallas and an early morning touchdown in Melbourne. For those looking to venture outside of Melbourne, Qantas and its low-cost subsidiary, Jetstar, offer seamless connections to Australia’s most extensive domestic network.
The Dreamliner carries 236 passengers, with 42 in business, 28 in premium economy and 166 in economy. Thompson told TTG Asia that due to the long distances Qantas operates, it has more premium seats on its 787s than most other airlines.
“We’re very conscious of the need for space and comfort so our weighting for premium classes is far greater than a lot of other carriers,” he added. “The 787-9 is absolutely the perfect aircraft for a Dallas-Melbourne or Sydney route.”
Sabre’s year-end travel report shows that travel confidence has improved as well as the emerging festive destinations of choice for global travellers. Sabre analytics reveal that booking windows for the holiday period are nearing pre-pandemic levels, while the number of Christmas and New Year bookings have soared compared to last year.
Booking windows and improved confidence
Sabre’s booking trends (to the end of October) shows that 60% of bookings for the holiday period were made in September and October this year, versus 55% in 2019. While a higher percentage of bookings were made closer to the holidays this year, the gap is narrowing between 2022 and 2019.
Booking windows for the holiday period are nearing pre-pandemic levels
Booking windows can be a significant metric to determining traveller confidence, as a longer booking window can indicate greater confidence. During the pandemic, there was a higher percentage of last-minute bookings due to uncertainties of travel and border restrictions. Travellers were often less keen to make advanced bookings as they were not sure if the travel situation would change by the time their departure date arrived. Now, with a more predictable travel landscape, people are more willing to make longer-term plans as it is more likely for the trip to proceed as planned.
Looking at international trips originating from the US, where travel restrictions were lifted much earlier in comparison with other regions, a clear recovery picture emerges – 29% of international festive bookings (to the end of October) were made during September and October in 2022, compared to 38% in 2021 and 27% in 2019.
In Asia, 76% of all bookings, (to the end of October) both domestic and international, for the year-end holidays this year were made in September and October, in line with when travel restrictions began to further unwind across the region. In 2019, around 55% of bookings were made in the same months. Recovery in Asia-Pacific has been particularly pronounced in Taiwan and Hong Kong, where travel restrictions have recently relaxed. Hong Kong bookings started 3Q2022 at just 16% of the same period in 2019. By the end of the third quarter, the recovery there was 29%. Taiwan did better, with the quarter starting at a 17% recovery and ending at 45%.
Festive season destination trends
Sabre’s booking analysis shows most travellers are opting for destinations close to home for the upcoming holiday period, with 33% of global travellers choosing domestic travel, compared to 27% in 2019.
Almost half (47%) of passengers travelling internationally from the US have booked to visit Mexico or the Caribbean for the holidays.
67% of those travelling from Asia are choosing to stay within Asia. This was higher (70%) in 2019, with the drop likely due to ongoing border closures in China. Top destinations for Asia are Japan and Thailand, which make up close to a third of bookings. Travellers who may previously have gone to China have switched to Japan or Thailand. Japan, Thailand and China together used to make up a third of trips in 2019.
Globally, the US, Mexico and Japan are among the top destinations for both couples and families, in both 2019 and 2022.
Family travellers globally are increasingly opting to travel to the UAE, whereas Thailand is a popular destination for those travelling as a couple.
For those travelling from North America as a family or couple, emerging top destinations are Costa Rica and Italy respectively.
In addition, fewer travellers from India are choosing Vietnam this year, compared to 2019, while fewer Japanese travellers are choosing Thailand.
Top festive travel destinations globally
Indians like to head to the UAE where the eased travel restrictions, affordable accommodation options and short travel times between the two countries makes it a popular destination.
Those from Canada choose to travel to Mexico or the US due to the short flight times.
For Americans looking to trade the cold winter for sun, sand, and blue seas, Jamaica is only a short flight from the US, as is the Dominican Republic, another popular beach getaway promising sunshine and relaxation to US tourists nearby and at affordable rates. Mexico is also another choice for the US due to the proximity of the countries.
For the US, inbound tourism from the UK continues to look strong in 2022.
South Koreans opt to travel to Thailand or even Vietnam due to the close proximity and frequent direct flights. Another well-loved destination is Japan, especially with the country finally unravelling its travel restrictions.
With passenger numbers increasing, travellers more confident about longer-term plans, and emerging destinations stepping in to replace geographies that remain hard to access, the global travel ecosystem is believed to be poised for further recovery and growth in 2023.
Marriott International has announced plans to widen its electric vehicle (EV) network across Asia-Pacific, in line with the company’s net zero ambitions and global commitment to source a minimum of 30 per cent of its overall electricity from renewable energy by 2025.
By end 2023, Marriott International expects to sign EV agreements to construct and operate 400 EV charging infrastructures in nine markets to be completed by end 2025. These include India, Thailand, Indonesia, Malaysia, Japan, South Korea, Singapore, Australia and Vietnam.
Marriott International will expand its electric vehicle (EV) network across Asia-Pacific, with plans to construct and operate 400 EV charging infrastructures in nine markets by end 2025
“As climate impacts intensify across the globe, there is a growing urgency for us to increase use of renewable energy,” said Neeraj Govil, senior vice president, operations, Asia Pacific (excluding Greater China).
“The planned expansion of our EV network across the region is a significant investment that brings us closer towards our carbon emissions reduction target. This is just the first step in our shift towards using more renewable energy. We remain optimistic and laser-focused on our sustainability commitments and will continue to review opportunities that will lead us to a net zero future by no later than 2050.”
This announcement aligns with the company’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction, and is in support of the United Nations Sustainable Development Goals (SDGs).
Onyx Hospitality Group will strengthen its serviced apartment brand, Shama, with 10 new properties by the end of 2025.
These include nine new properties in Thailand, and one in Malaysia.
Shama expands with 10 new properties; Shama Yen-Akat Bangkok pictured
Currently, the group operates six Shama properties in Thailand and ten properties in Hong Kong and China.
Yuthachai Charanachitta, owner and CEO of Onyx Hospitality Group, said: “The serviced apartment segment has continued its recovery pace since many countries relaxed their Covid-19 travel restrictions. As a result, we are seeing more expatriates relocating to Thailand.”
He added that with South-east Asia rising as a regional economic hub, Thailand is in a strong position to capitalise on this growth as “serviced apartments globally remained resilient, even at the height of the pandemic”.
Shama also recently launched Shama Social Club, which aims to enhance the overall visitor experience, connecting guests to each distinct neighbourhood.
Radisson Hotel Group (RHG) is now part of the Global Sustainable Tourism Council (GSTC) in its continued mission to drive forward the hospitality industry’s sustainability agenda and support the ongoing development of integrated sustainable tourism practices.
A sustainable hotel group, RHG, has made substantial strides to drive climate action in the hospitality industry – one of which is the goal of achieving net zero by 2050 – towards sustainability, renewable energy, green building design, green mobility, and the establishment of the Hotel Sustainability Basics.
Radisson Hotel Group has joined the Global Sustainable Tourism Council; Radisson Collection Hotel, Magdalena Plaza Sevilla pictured
Its membership in the GSTC forms part of its strategic focus to drive cross-industry cooperation and establish transparent and measurable standards for sustainability within the hospitality industry, as well as foster increased coordination between the private and public sector.
The GSTC was formed in 2007 as a coalition of 32 partners, initiated by the Rainforest Alliance, the United Nations Environment Programme (UNEP), the United Nations Foundation (UN Foundation), and the United Nations World Tourism Organization (UNWTO).
Inge Huijbrechts, global senior vice president sustainability, security and corporate communication, RHG commented: “Sustainability is not competitive but rather collaborative – together we can aim to help solving global issues we all face.
“We look forward to working with the Global Sustainable Tourism Council and its partners to align our strong criteria to reach net zero emissions latest by 2050.”
During this year’s COP27 in Egypt, the group reaffirmed its strong commitment to sustainability by signing the Glasgow Declaration. Also, RHG, along with other top brands, associations and destinations in the industry, launched the Hotel Sustainability Basics at the World Travel & Tourism Council’s (WTTC) Global Summit earlier this year.
Mondrian Duxton Singapore has assembled a group of unexpected talents to give a whole new meaning to hospitality as they prepare to launch something special from 1Q2023.
Led by Robert C. Hauck, general manager, maverick and all-round mischief-maker, who has taken a unique approach to hiring under Mondrian’s ‘unexpected talents’ mantra, he has built a career on breaking new ground and thinking outside the box.
Mondrian Duxton Singapore’s team is made up of experienced individuals and those trying to find their calling
“Any hotel is only as good as the people who bring it to life. Mondrian has given me the freedom to do something truly innovative and really cast the net wide in taking a new approach to assembling a team,” Hauck said.
“It’s all about creating a place for individuals and personalities with a lot to offer but who may not fit in to a conventional hotel. They might be misfits in a sense, but they’ll fit in here.”
“Here” is Duxton Hill, home to the latest addition to the Mondrian family of hotels, joining the brand’s properties in Los Angeles, New York, Miami, London, Cannes, Doha and Seoul.
Hauck has already assembled a core team of over 70 people, ensuring there’s a solid backbone of experienced industry operators to which he has added rebels, dreamers and outsiders, creating a fresh perspective for the hotel, a new energy and a collective entrepreneurial spirit.
The team members comprise a full body-tattooed restaurant manager who turned his life around after prison, an elderly public area supervisor who holds three marketing diplomas but was previously a cleaner, a bored retiree with a career background in strategic brand planning, fresh graduates, a former Olympian athlete, a luxury fashion expert and award-winning bartenders, and more – these are among the passionate and talented characters given another chance to find their calling.
Hauck opined: “My motto is chase talent, don’t wait. From tattoo conventions to alternative gigs, from art happenings to theatre and sport… and knowing true talent when you see it. This will be the essence of what we are bringing to the market at Mondrian Singapore Duxton.”
Mercure Rayong Lomtalay Villas & Resort, Thailand
Located on Thailand’s eastern seaboard, Mercure Rayong Lomtalay Villas and Resort is a few hours’ drive from Bangkok.
The 184-room pet-friendly resort offers F&B, pool, spa, fitness centre and meeting venues.
There are local attractions nearby including the vibrant seafood market on Haad Suan Son Beach, the Ban Phe Fresh Market, the Old Town of Rayong, Khao Chamao – Khao Wong National Park, as well as the eco-tourism attraction of Tung Prong Thong Golden Mangrove Field.
Hilton Garden Inn Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma, Japan
Hilton Garden Inn Kyoto Shijo Karasuma is situated in the heart of Kyoto, only three minutes from Kyoto Station by subway and a four-minute walk from the Shijo and Gojo subway stations.
The property is close to popular tourist attractions like Gion and Nijo Castle, as well as shopping areas such as Nishiki Market and the business district.
The nine-storey, 250-room hotel features nine types of guest rooms, and guests will have access to complimentary Wi-Fi, self-service laundry facility, fitness centre, and snack shop. There is also an all-day dining restaurant.
JW Marriott Khao Lak Resort Suites
JW Marriott Khao Lak Resort Suites, Thailand
JW Marriott Khao Lak Resort Suites is an all-suite luxury retreat nestled in a beachside setting on southern Thailand’s Andaman coast.
The resort boasts of 52 two-bedroom suites, including pool access suites. It is also home to South-east Asia’s longest lagoon swimming pool.
JW Marriott Khao Lak Resort Suites shares the extensive facilities of JW Marriott Khao Lak Resort & Spa, such as the new Aqua Play Zone. The resort has 11 restaurants and bars, spa, fitness centre, tennis and squash courts, and a kids’ club.
Jono Bangkok Asok
Jono Bangkok Asok, Thailand
Jono Bangkok Asok makes its debut in Bangkok and is just steps away from Sukhumvit Road.
The 65-key hotel features the lobby lounge which doubles as a co-working space, with complimentary Wi-Fi and coffee to keep guests energised. The front desk is also open 24/7, with concierge services available.
Guests can easily access the city’s most iconic retail malls, such as Terminal 21, EmQuartier and Emporium; while business travellers will find convenience with the Asok BTS Skytrain and Sukhumvit MRT subway stations, as well as the Queen Sirikit National Convention Center nearby.
JLL Hotels & Hospitality Group has appointed Rathawat Kuvijitrsuwan as senior vice president, advisory & asset management, Thailand.
He will be responsible for advising both domestic and international clients through development advisory, feasibility assessment, investment strategies, operator selection and contract negotiation, and asset management.
He joins JLL from CBRE, where he was recently head of research and consulting, Thailand.