TTG Asia
Asia/Singapore Tuesday, 27th January 2026
Page 1689

New OTA touts lower commissions ahead of 1Q2017 launch

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Hotel booking engine Traveliko is seeking to offer a new OTA solution for hotels that returns them pricing control and rebalances travel business ethics when launched in 1Q2017.

“Traveliko offers an alternative to the current OTA systems, which often see hotel operators crippled by high commissions and pressure to lower room rates to guarantee exposure on a handful of dominant travel websites,” said co-founder Yann Gouriou, formerly hotel general manager and CEO of Unicorn Hotels & Resorts.

“Traveliko not only promises the best available rate every time guests book a room online, it only takes a flat 10 per cent commission which is significantly lower than the OTAs currently dominating the market.”

With the lower fixed commission offered, the engine is optimised for selling additional hotel products, hence giving customers more options, according to Bjorn Harvold, chief technical officer.

As well, Traveliko will donate 20 per cent of the net commission to local charities selected by guests. Former Miss Universe Natalie Glebova has been appointed Traveliko’s brand ambassador.

Since starting on-boarding hotels last month, Traveliko has seen sign-ups from international companies like Absolute Hotel Services, Centara Hotels and Resorts, and Red Planet, and smaller chains and independent hotels in Thailand, Sri Lanka and the Maldives.

Hotels looking to join Traveliko may visit https://hotelier.traveliko.com.

Erawan Group places expansion hopes in Hop Inn

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Hop Inn Mae Sot

Thai hotel developer Erawan Group, driven by the fast-growing middle-class in Asia-Pacific, has taken an aggressive stance to expand its mid-scale, economy and budget chains.

As part of its five-year business plan, the group targets to operate 90 hotels with 10,000 rooms by 2020, up from 33 hotels with 5,676 rooms in 2015, said president Kamonwan Wipulakorn.

The expansion focus will be placed on Thailand and the Philippines, underscored by the former’s popularity as a travel destination and the latter’s strong domestic demand.

Budget brand Hop Inn, which shows the fastest growth potential among the brands under Erawan, is likely to reach a total of 50 properties in Thailand by 2020, Kamonwan revealed.

Following the launch of the first Hop Inn in the Philippines in Manila in 4Q2016, the group is targeting to inaugurate 19 more Hop Inns in the country within 2020, she added.

Hop Inns’ revenue contribution to the group is projected to increase from two per cent in 2015 to 16 per cent in 2020.

With these developments plus the country’s expected stable politics in the coming year, the Erawan Group is projecting its revenue to grow 15 per cent to 6.4 billion baht (US$179 million) in 2017.

Four Seasons to come Kuala Lumpur’s way in 2018

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A Four Seasons hotel is set to rise in Kuala Lumpur’s Golden Triangle district in early 2018 to become the second Four Seasons property in Malaysia after Langkawi.

The 209-key Four Seasons Hotel Kuala Lumpur is part of a 65-storey, mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments and a five-floor, 27,900m2 luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

There will be four dining outlets, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with views of the Petronas Twin Towers. The hotel will also offer an executive lounge, a spa, fitness centre and rooftop infinity pool.

Global Muslim travel market worth US$138 billion and growing

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Muslim travel contributed over US$138 billion to global GDP in 2015 and accounts for more than 10 per cent of tourism spend worldwide, according to the inaugural Global Economic Impact of Muslim Tourism Report 2015 by Salam Standard.

“To put this into perspective, the GDP impact is larger than the entire economy of Morocco or Kuwait,” said the report’s author, Faeez Fadhlillah, co-founder and CEO of Salam Standard and sister firm, Tripfez.

The US and EU emerged as top beneficiaries of Muslim travel spending, netting nearly US$64 billion of inbound expenditure in 2015, or around 44 per cent of the total. They also collect the most Muslim tourist-related tax – to the tune of US$12.5 billion, according to the report.

In terms of tourism spend overseas, the Middle East leads the pack to account for 60 per cent of all outbound Muslim tourism expenditure, worth some US$60 billion. The region also accrues the largest share of their tourism GDP from Muslim travellers (28 per cent).

Asia and Europe are the second largest markets in terms of outbound Muslim travel expenditure, each generating around 20 per cent of total spend.

In terms of direct employment, Thailand is the largest beneficiary, with more than a quarter of a million jobs supported by the Muslim travel sector. And overall, Asia has more than 2.3 million people employed in this sector, surpassing other regions.

Looking ahead, Fadhlillah said: “The sector is expected to grow by 50 per cent in volume and 35 per cent in value over the next five years, but its potential is yet to be unlocked.

“We advise governments and tourism entities in key markets worldwide to put strategies in place that will foster the growth of their Muslim travel sectors and drive demand that will benefit their economies immeasurably.”

Salam Standard, launched in October last year, is an online reference tool for Muslim travellers that categorises hotels according to their adherence to Muslim-friendly standards.

Steps to ease NAIA congestion leave much to be desired

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Ninoy Aquino International Airport

The implementation of recommendations by the Air Carriers Association of the Philippines (ACAP) has eased runway congestion at Manila’s Ninoy Aquino International Airport (NAIA) since September, but industry players are anticipating greater relief from a new airport.

The ban on small aircraft on non-commercial flights from NAIA during peak hours and their transfer to Sangley Point in Cavite has markedly improved airlines’ on-time performance from 55 per cent to 78 per cent.

“This very simple rule by the government is bringing big benefits,” said Alexander Lao, vice president passenger sales of ACAP member Cebu Pacific.

Lao added that the government hired British consultant NATS to increase NAIA’s capacity from 40 to 50 or more movements per hour.

But Maritess Pastofide, assistant general manager of Wayfair Tours, observed that passengers are not feeling the improved on-time performance. What’s needed, Pastorfide said, is a new airport that will serve metro Manila, especially with visitor traffic increasing.

And while airlines were expecting an announcement on a new airport by year-end, Roberto Lim, transportation undersecretary heading the aviation sector, was tight-lipped about when a decision can be made.

He however revealed that two proposals are being considered: the construction of an airport on a 1,600ha site in Bulacan, north of Manila, for four runways plus two more in the future and with a commitment to complete two runways within president Duterte’s term until mid-2022.

The second is an international airport and seaport on a 1,200-ha site in Sangley Point, Cavite – a few minutes away from NAIA by helicopter – for two runways with a provision for expansion.

New hotel openings: December 12-16, 2016

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The latest hotel openings and announcements made this week

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Best Western Hula Hula Ao Nang Resort
The company’s first property in Krabi features a total of 76 rooms, some of which have direct access to the resort’s lagoon-style swimming pool. Amenities include complimentary Wi-Fi, a Thai restaurant, bar, outdoor pool and sunbathing terrace, spa and a fitness club. There is also a function room that can accommodate a maximum of 150 people.

Hilton Garden Inn Hong Kong Mongkok
The 258-room property is the first Hilton Garden Inn-branded hotel in Hong Kong. Located in Mongkok, rooms come with floor-to-ceiling windows, ergonomic chairs, laptop-sized safes, 40-inch HD TVs, and coffee- and tea-making facilities. Amenities include complimentary Wi-Fi, three F&B options, a rooftop swimming pool, 24/7 fitness centre, business centre and a 400m2 pillarless ballroom that can hold 300 people.

DusitPrincess Resort Panzhihua, Sichuan
The first internationally-branded property in Sichuan’s Panzhihua city is the DusitPrincess resort, which offers 206 rooms and villas. It is located within the city’s eco-tourism zone, Puda Sunshine International Retreat, which comprises sports venues, a theme park and wellness facilities. Facilities on-site include an all-day dining restaurant, an outdoor garden, as well as a medical centre providing a range of wellness programmes and TCM consultations.

Mövenpick Resort & Spa Jimbaran Bali
The Swiss hospitality brand will open its newest outpost in Asia on January 12, 2017 in Bali, Indonesia. The property boasts 297 rooms and suites, all of which come with private balconies. Resort facilities include complimentary Wi-Fi, a swimming pool, an artificial beach area, lap pool, kids’ club, teen club, as well as five F&B options. The resort has a special opening offer – of IDR1.8 million (US$140) for two persons in deluxe room including daily breakfast and IDR200,000 F&B credit – until June 25, 2017, for bookings made on its website.

TTG Asia goes on festive break

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happy-holidaysTTG Asia will be taking a break from December 19 after a fruitful year. We look forward to coming back stronger on January 9, 2017, and to continue bringing you the most breaking news in the travel trade.

The entire TTG Asia Media team wishes all readers a very Merry Christmas and Happy New Year!

Singaporean demand for Phu Quoc short-lived with lack of access

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Phu Quoc

As Vietnam looks to capitalise on the rising visibility of its beaches in recent years, efforts to market the southern island of Phu Quoc have been met with limited success in Singapore, according to agent feedback at a Vietnam National Administration of Tourism (VNAT) roadshow last week.

When Vietnam Airlines launched flights between Singapore and Phu Quoc in July 2014, Gloree Travels’ sales and marketing director Serene Lim was among the group of Singaporean agents who enjoyed the short-lived service before it was terminated in October 2015.

While agent feedback on the destination was positive, Lim said the Phu Quoc service was “not quite in demand” as its twice-weekly frequency afforded few options for travel dates and duration.

Today, she observes that the destination continues to appeal more to European travellers. “Many Singaporeans still like shopping and affordability, and Ho Chi Minh City offers more options for that,” she explained.

Meanwhile, Le Thu Ha, representative of the travel industry management department of VNAT, highlighted to Singaporean agents at the roadshow that the country boasts “over 100 beach locales such as those in Danang, Nha Trang, Mui Ne and Phu Quoc”.

She added: “There are further plans for flights from Singapore to (beach destinations) such as Danang and Phu Quoc island.”

Of the beach destinations highlighted, only Danang currently enjoys direct connections from Singapore, whereas transits are required to get to Cam Ranh International Airport (closest to gateway to Nha Trang) and Phu Quoc International Airport.

Hong Kong agencies face the wind of change

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Mongkok, Hong Kong

A shifting market preference for online bookings and independent travel has significantly transformed the Hong Kong travel agency landscape, leading to a change of ownership for several established operators in recent months.

Inbound travel agency Associated Tours has closed shop after over 40 years in operation following the passing of its major owner. It has been taken over by Gray Line Tour in November 2016, with six full-time staff joining the company.

Gray Line managing director, Michael Wu, told TTG Asia: “Associated Tours has sold its coach business to Kwoon Chung Bus while we take up its longhaul MICE and inbound travel as these are the missing links for us.

“With dwindling group tours, burgeoning FITs and OTA trends, traditional agents face even more competition. Given limited resources, it’s hard for SMEs agents to compete,” Wu remarked.

“As the business environment keeps changing, traditional agents like us have to create new ideas in order to generate higher turnover.”

Meanwhile, tailor-made tour specialist Concorde Travel, which was established in 1978, has joined forces with the Jebsen Travel Group since last month.

Said Concorde’s managing director Graham Elsom: “Joining Jebsen allows Concorde Travel to leverage the Jebsen Travel Group’s extensive travel industry portfolio and access the best deals.”

The entire Concorde team has been absorbed by Jebsen, while Elsom will act as travel consultant and business development advisor. The name Concorde Travel, however, will cease to exist.

Travellanda names Maing Fong as Myanmar GSA

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London-based B2B accommodation wholesaler Travellanda has appointed Maing Fong as its GSA in Myanmar, in a strategic move to expand its distribution in a key emerging market.

Maing Fong has since rebranded as Travellanda Myanmar and will act as the exclusive selling agent for Travellanda in Myanmar.

Meanwhile, access to Travellanda’s White Label System will enable Maing Fong to instantly build its business without the need to develop its own technology.

Arzu Sutcu, head of online at Travellanda, said: “Myanmar is an important market for us… Our team will be providing any necessary support and technology to help grow this region.”

Lin Myat Tun, CEO of Maing Fong (Travellanda Myanmar), said: “The competitive product range and technology they have provided us with will allow us to further increase our footprint within the region.”