TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 1446

Malaysia’s zero GST spurs domestic travel this Hari Raya season

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Melaka (pictured), Langkawi and Taman Negara popular domestic choices this Hari Raya Aidilfitri

The current tax holiday that Malaysians are enjoying is spurring domestic travel, with inbound agents and hoteliers seeing an uptick in domestic tour package and room bookings for the coming Hari Raya Aidilfitri (June 14-15) holiday.

Demand for travel is partly spurred by cheaper costs of holidaying since the zero-rated goods and services tax (GST), down from six per cent previously, began on June 1 while the sales and services tax has yet to kick in.

 

Melaka (pictured), Langkawi and Taman Negara popular domestic choices this Hari Raya Aidilfitri

Kingston Khoo, director of sales and marketing at Mutiara Taman Negara, said: “We’re seeing a slight pick up on domestic bookings for Hari Raya. Bookings are mainly for FITs and young families. We see more eco-adventure packages being purchased by millennials such as via ferrata adventure near Taman Negara and trekking to the waterfalls.”

Similarly, Eric R Sinnaya, managing director of Langkawi-based Morahols Travel, has recorded a 10 per cent increase in forward bookings from the domestic market. Clients are mainly from the northern region, Kuala Lumpur and the east coast.

S Jayakumar, director, Dayangti Transport & Tours, anticipates a 20 per cent boost in domestic travel. He shared that apartment stays are popular especially with extended families of five to seven people travelling together. Melaka, Johor and Langkawi are among the destinations favoured by his clients.

Iskandar Zulkarnain, director of sales and marketing at The Andaman, A Luxury Collection Resort, Langkawi, is also optimistic about seeing an increase in domestic family stays. The resort has an ongoing local resident package up to December 22 for the Malaysian and Singapore markets, providing a daily F&B credit of RM100 (US$25).

Minor snaps up HNA’s stake in NH Hotel Group

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The deal will help strengthen Minor's presence in Europe

Thailand-based Minor International (MINT) has acquired an additional 25.2 per cent stake in Europe’s NH Hotel Group for 619 million euros (US$730 million) from Chinese conglomerate HNA Group.

This follows MINT’s earlier purchase of a 9.5 per cent shareholding in NH Hotel, raising its stake in the Spanish hotel group to 34.7 per cent, which according to a Reuters report will exceed the 30 per cent ownership threshold to initiate a full takeover of the company under Spanish law.

The deal will help strengthen Minor’s presence in Europe

MINT plans to launch an all-cash public tender offer to acquire NH Hotel Group’s remaining shares, with a shareholding target of 51 to 55 per cent. It intends to let NH Hotel remain as a publicly-listed company on the Madrid Stock Exchange.

The purchase will enable MINT to “further cement (its) footprint in the European hospitality sector” and expand its network to 540 hotels worldwide, Minor Hotels’ CEO Dillip Rajakarier said in a statement.

The offer will not be lower than MINT’s highest acquisition price in the last 12-month period, currently 6.40 euros per share. The acquisition will be funded through debt instruments.

The share purchase from HNA Group will be in two tranches. The first tranche of 65.9 million shares, representing 16.8 per cent shareholding on a fully diluted basis, will be completed on or around June 15, 2018. The second tranche, consisting of 32.9 million shares or 8.4 per cent on a fully diluted basis, is expected to be completed in September 2018.

The final acquisition percentage will be dependent on NH Hotel Group’s existing shareholders’ decision to sell their shares at the proposed tender offer price, a process which is expected to take three to five months after the launch.

Mobile itinerary app enhanced for DMCs

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DMCs can use Tineri to provide travel agents with an app in their own branding, co-branded with the DMC, or with the DMC’s branding only

Travel technology provider Open Destinations has unveiled a new functionality for DMCs within the Tineri app, enabling B2B travel providers to supply their agent clients with mobile itineraries.

DMCs can use Tineri to provide travel agents with an app in their own branding, co-branded with the DMC or with the DMC’s branding only. The travel agent can use Tineri’s content management system to add their own contact details as well as any extra information they need to include, before sending it on to the end traveller.

DMCs can use Tineri to provide travel agents with an app in their own branding, co-branded with the DMC, or with the DMC’s branding only

In addition, Tineri’s export functions allow a DMC to convert a mobile itinerary into a PDF document for either quoting or final travel purposes.

Acquired by Open Destinations in 2017, Tineri allows tour operators, travel agents and now DMCs to provide their clients with mobile itineraries. The app puts the whole trip onto one screen, giving travellers access to their itinerary, travel documents, contacts, messages, images and more.

[Acquired: https://www.ttgasia.com/2017/06/13/open-destinations-acquires-mobile-tour-itinerary-app-tineri/]

DMC customers currently using the company’s software solutions include Abercrombie & Kent, Destination Asia and Intrepid Group.

Aviation roundup: Korean Air, Air Canada and more

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Korean Air launches flights to Croatian capital
From September 1, Korean Air will commence thrice-weekly services between Seoul and Zagreb, Croatia on Tuesdays, Thursdays and Saturdays, operating the service on an A330-200 with 218 seats.

KE919 will depart Incheon Airport at 11.05 and arrive in Zagreb at 15.45 the same day. Return flight KE920 will depart Zagreb at 17.20 and arrive in Seoul at 11.30 the following day.

This is the first regular service that connects Asia and Croatia.

Air Canada begins Montreal-Tokyo service; flies year-round to Melbourne
Air Canada has started its first scheduled service between Montreal and Japan, marking the carrier’s third direct connection between Montreal and Asia launched in the past three years, following two direct flights from Montreal to Beijing and Shanghai.

Flights will operate all year-round to Tokyo with a Boeing 787 Dreamliner, daily during summer peak travel and three times a week during the winter.

AC005 departs Montreal at 14.05, and arrives in Tokyo Narita at 15.50 the following day. The return leg AC006 will depart Tokyo Narita at 17.30, and arrive back in Montreal at 16.30.

In addition, the airline now flies year-round to Melbourne from Vancouver.

The outbound flight will depart Melbourne thrice weekly at 09.40 on Tuesdays, Fridays and Sundays, and arrive in Vancouver at 07.35 on the same day. The inbound service will depart Vancouver at 22.45 on Wednesdays, Fridays and Sundays and arrive into Melbourne two days later at 08.00.

The Melbourne-Vancouver service will be operated with a Boeing 787 Dreamliner. The airline has plans to introduce a fourth frequency at the end of the year.

Vietjet goes to Japan
Vietjet will launch a direct route from Hanoi to Osaka on November 8, 2018, marking the LCC’s first service to the Japan.

The Hanoi-Osaka route will operate on a daily basis with a flight of around four hours per leg. Flights will depart Hanoi at 01.45 and arrive in Osaka at 07.50. The return leg will take off from Osaka at 09.20, and arrive back in Hanoi at 13.10.

New codeshare partnership between Bangkok Airways and Lao Airlines
Bangkok Airways and Lao Airlines have announced a new codeshare partnership to strengthen their respective route networks between Thailand and Laos.

Under the agreement, Lao Airlines will put its “QV” designator code on Bangkok Airways’ flights, serving round-trip routes on Bangkok-Vientiane and Bangkok-Luang Prabang. Meanwhile, Bangkok Airways will put its “PG” designator code on Lao Airlines’ flights, serving round-trip routes on Vientiane-Bangkok, Luang Prabang-Bangkok, Pakse-Bangkok and Luang Prabang-Chiang Mai.

Emirates to up Osaka capacity with A380 service
Emirates will introduce Airbus A380 services to Osaka beginning October 28, replacing the 777-300ER aircraft currently operating on this route.

The Airbus A380 aircraft serving Emirates’ Dubai-Osaka route will offer a total of 489 seats in a three-class configuration, with 399 seats in Economy Class, 76 fully flat-bed seats in Business Class and 14 First Class Private Suites. The deployment of the double-decker aircraft represents a capacity increase of 38 per cent.

EK316 will leave Dubai every day at 03.05 and arrive in Osaka at 16.55. The return flight, EK317, departs Osaka at 23.35 and lands in Dubai at 05.45hrs the next morning.

Perks at new Bvlgari Hotel Shanghai for Virtuoso agent clients

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A room in the Bvlgari Hotel Shanghai

Luxury travel network Virtuoso is extending an opening promotion for stays at the Bvlgari Hotel Shanghai, which debuts in June 20.

Available to clients of Virtuoso advisors, the promotion includes a guaranteed room upgrade at the time of booking, valid until December 31, 2018. In addition, guests get to enjoy daily breakfast for two (including room service); hotel credits valued at US$100; early check-in/late check-out (subject to availability); and Wi-Fi.

A room in the Bvlgari Hotel Shanghai

The 48-storey Bvlgari Hotel Shanghai features 63 rooms and 19 suites, six F&B venues, 2,000m2 spa and fitness centre, plus complimentary Maserati limousine service within the city centre.

Singapore’s hospitality players feed on buzz around Trump-Kim summit

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Capella hotel on the island of Sentosa to witness the historic meeting between Trump and Kim

Ahead of confirmation that the historic Trump-Kim summit would take place on June 12 at Sentosa’s Capella Hotel in Singapore, hospitality establishments located in and around “special event areas” rolled out themed publicity and anticipated higher occupancy during the meeting period.

Patrick Fiat, general manager of Royal Plaza on Scotts, shared that the hotel “has seen an increase of 15 per cent in hotel bookings in the past week since the announcement” that the Tanglin area will be gazetted as an event venue for the summit.

Trump and Kim to meet at Capella Hotel on Sentosa island in Singapore

Royal Plaza on Scotts is located down the road from Shangri-La Hotel, Singapore, which was shortlisted as one of the summit venues and may host “lead-in activities and social events connected with this summit” as part of the “special event area” gazetted by the Singapore government.

In theme with the summit, Royal Plaza’s Scotts Lounge launched a “Trump Kim Burger” and “Summit Iced Tea”, available June 8-15. The items combine American and Korean culinary elements, including chicken-and-kimchi burger patty.

Royal Plaza on Scott’s Trump-Kim Burger and Summit Iced Tea

Alluding to the date of the summit, the Trump-Kim Burger is priced at S$12 (US$9) and the Summit Iced Tea at S$6.

Fiat added: “We are currently 75 per cent filled. The hotel expects to run above 90 per cent during the summit.”

Other F&B establishments in downtown Singapore have also launched summit-themed dishes, such as Trump Kim-Chi rice dish by Harmony Nasi Lemak and El Trumpo (cheeseburger) and Rocket Man (Korean fried chicken) tacos by Lucha Loco.

Indeed, travellers have not been shying away from Singapore during this period, but some are rerouting their stops at locales here.

Crystal Sim, president & CEO of Albatross World, noted that none of her clients are avoiding Singapore during the summit period, but the gazetted areas for the summit as well as hotspots like the Istana are regarded as “places to keep clear of”, although this will be “for all of one day”.

Going forward, Sim believes that this high-profile event will encourage more business meetings to be held in Singapore.

Meritus rolls out new wholesale distribution platform for agents

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The solution offers greater efficiency in the management of hotel distribution channels

Meritus Hotels & Resorts has joined forces with travel technology provider Travel Prologue to launch a new technology platform that delivers real-time data on room availability as well as dynamic and static rates to offline contractors including travel agencies, wholesalers and corporate travel intermediaries.

The Travel Prologues’ Trip Affiliates Network (TA Network) hotel platform solutions is expected to enable Meritus to collaborate more effectively with its offline contractors, particularly in the sale of any online tactical or promotional rates that have typically only been made available to OTAs.

The solution offers greater efficiency in the management of hotel distribution channels

The real-time connectivity afforded through the new platform will allow the hotel group to expand and develop a more diverse distribution network with its offline partners, regardless of their location or time zone.

By facilitating direct connectivity and automating the inventory management process, the TA Network platform will allow Meritus and traditional wholesale agents to bypass the manual updating of inventory and confirmation of booking, hence potentially eliminating human errors in manually maintaining hotel contracts and increasing staff productivity.

“The launch of this new wholesale distribution platform… (allows) us greater efficiency in the management of our distribution channels. As a result, we enhance our overall yield, as well as build up a more robust base demand in order to maximise revenue for our hotels,” said Adrian Tan, regional vice president – sales & revenue strategy, Meritus Hotels & Resorts.

Ho Siang Twang, executive director of Travel Prologue, added: “In addition to benefiting from higher yield, greater efficiency and productivity, our hotel clients will also be able to exercise greater control over its distribution channels – thereby reducing the risk of overbooking rooms, particularly during peak travel periods. In the process, they also significantly improve the booking experience for their customers.”

More mid-tier hotels needed in Myanmar despite excess inventory

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Despite there being a reported oversupply of hotel rooms in Myanmar’s major tourist hubs, hospitality players say there is still room for growth in the mid-tier space, both in the country’s primary and emerging destinations.

Recent years have seen the country’s range of hotels grow from a handful of luxury properties to more diverse offerings catering to the growing tier of international tourists.

Industry players welcome more budget accommodation

According to the Ministry of Hotels and Tourism, there are 1,648 licensed hotels and guesthouses, offering a total of 66,065 rooms across the country, with a swathe of new developments slated to open in the next two years.

The majority have focused on the luxury market, with a rise in guesthouses and other budget accommodation.

Still, Chu Chee Seng, general manager of Keppel Land Hospitality Management, which owns and manages Sedona Hotel Yangon, said there is still “growing potential” for mid-tier options in Yangon.

Adding more mid-tier options would allow Myanmar to better compete with neighbouring countries and help drive tourism to coastal areas, where currently there are only high-end properties, remarked Su Su Tin, managing director of Exo Travel Myanmar.

Said Su Su Tin: “We definitely need more good quality mid-range hotels, both local and international chains, ranging from between US$50 to US$70 a night. We don’t have much of this, especially at beach destinations.”

Greg Allan, vice-president of operations (ASEAN) for Pan Pacific Hotels Group, which operates Pan Pacific Yangon and Parkroyal Yangon, agreed that more quality budget beds would add value to the country’s emerging destinations, which are “soon-to-be-discovered by tourists”.

Chu remains confident the gap will be filled. He said: “Travellers can expect a growing range of accommodation options, from budget to five-star hotels, hostels and inns. We believe Myanmar’s hotel/accommodation landscape will continue to evolve, catering to more diverse markets.”

Onyx veteran GM heads Shama Lakeview Asoke Bangkok

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Onyx Hospitality Group has appointed Sukamal Mondal as general manager of Shama Lakeview Asoke Bangkok.

An Onyx veteran with 12 years of service in China and Thailand, Sukamal was most recently general manager at Oriental Residence Bangkok. Prior to that, he headed Shama Sukhumvit Bangkok as general manager.

 

A portal that helps travellers to visualise their trips

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Aaron:

A quest to simplify holiday bookings online led Aaron Sarma to launch Touristly in March 2015 as a travel portal offering tours, attractions, activities and restaurants in the Asia-Pacific region.

Aaron recalled: “I saw a business opportunity in creating a platform that would help holiday makers to plan their holiday itinerary as well as book tours, attractions and activities.”

Aaron: a platform that helps travellers discover the world

The Malaysia-based portal also provided travellers with tools to curate their holiday itinerary in one place and then share it with friends on social media.

In April 2017, AirAsia’s acquisition of a 50 per cent stake in Touristly provided Aaron with the necessary resources to scale up the startup’s offerings through the RM11.5 million (US$2.9 million) deal. The platform has since grown to serve 78 destinations in Asia-Pacific with over 13,000 bookable tours and attractions.

The deal with AirAsia also saw Aaron working more closely with Tony Fernandes, group CEO of AirAsia. Seeing how popular video sharing had become on social media platforms and how integral smartphones had become in people’s lives, the company decided that creating visual reviews of holiday experiences was the way forward.

In May this year, the company rebranded as Vidi, an abbreviation for Visual Discovery and also Latin for “To See”. It also marks the next phase of growth where focus will be on engaging users and building communities through a product that is both visual and social.

The Vidi mobile app, which was soft launched in June, allows users to make immediate bookings while creating videos of their holiday experiences and sharing them immediately through the app.

Likening the app as a travel companion for modern travellers, Aaron said: “It is another tool for millennials, which form a majority of our current database of users. Research shows that 30 per cent of time spent on the Internet is used watching videos. Vidi will create engagement and return visits. Reviews of places are currently text based, and sometimes there is conflicting information. With videos, travellers can see and hear for themselves what the place is like from peers who had been before them.

“Our business model remains the same. We do not make money from the videos, but only from booking the tours, attractions and activities we sell in the app.”

Marketing for this app and the Vidi portal is mainly done through AirAsia’s Travel 3Sixty inflight magazine and digital touchpoints within the LCC’s portal.

By 3Q2018, the app will also be available in simplified and traditional Chinese, Bahasa Indonesia and Malay.

When asked how he saw the company five years from now, Aaron replied: “We hope to incorporate new technologies such as virtual reality and augmented reality. We also intend to grow tours and activities beyond Asia-Pacific, to also include Europe and the US. We have already started looking for partners whom we can work with. At the end of the day, our mission remains the same. We aim to be the platform that helps travellers discover and book amazing experiences to see the world.”