TTG Asia
Asia/Singapore Sunday, 12th April 2026
Page 1367

AccorHotels, Luneng Group strike hospitality alliance in China

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From left: AccorHotels' Wayne Li, Gary Rosen, and Gaurav Bhushan; and Luneng Group's Liu Yu, Yin Yanli and Li Jinghai

AccorHotels recently entered into a MoU to form a strategic partnership with Luneng Group, a leading real estate developer in China, to combine the management of hotels, luxury and upscale serviced apartments and timeshares in unique destinations in China.

Gaurav Bhushan, global chief development officer, AccorHotels, said: “We look forward to building a world-class leisure and holiday portfolio as well as strengthening our serviced apartment offerings through this strategic cooperation with Luneng Group. The cooperation will create a global leisure vacation collection with new products including timeshares, long-term rental apartments and leisure residences, which will build a new industry benchmark for leisure tourism in the market.”

From left: AccorHotels’ Wayne Li, Gary Rosen, and Gaurav Bhushan; and Luneng Group’s Liu Yu, Yin Yanli and Li Jinghai

The partnership is expected to introduce Rixos – a luxury brand under AccorHotels – into the China market through the Luneng’s resort projects, offering guests all-inclusive resort destination experiences which will also include world-class entertainment and sporting activities.

As well, Luneng Group is expected to join Accor Vacation Club, a premier holiday and lifestyle programme in Asia, through the strategic partnership.

The two companies will further seek opportunities to explore luxury extended stays through AccorHotels’ premium brands including Raffles Serviced Residences, Fairmont Serviced Residences, Sofitel Serviced Residences and Swissôtel Living, just to name a few.

Pride, not prejudice: Why the travel sector should be an LGBTQ ally

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For a region known for its diversity, the same could be said of Asia’s LGBTQ (lesbian, gay, bisexual, transgender and queer) rights and acceptance. Taiwan, on one hand, has ruled that same-sex marriage is a constitutional right, paving the way for the territory to be the first in Asia to enshrine marriage equality into law. But on the other end of the spectrum lies Muslim-majority countries like Malaysia and Brunei, where homosexuality is punishable by the law.

But positive changes are afoot in this largely-conservative region. India’s Supreme Court’s historic ruling to decriminalise gay sex last month certainly calls for rainbow-coloured celebrations. In the immediate wake of scrapping the 157-year ban on homosexuality, some agents have shared that interest and queries from LGBTQ travellers for India are already on the uptick.

India’s latest ruling didn’t just free itself from the shackles of an antiquated law, it is projected to unlock India’s pink economy as businesses rush in to develop an untapped industry estimated to be 2.5 million-people strong in the country.

Travel marketeers targeting the LGBTQ community could perhaps take a leaf from Thailand, which has cemented its position as one of Asia’s most LGBTQ-friendly destinations. In its latest Open to the New Shades marketing campaign, the Tourism Authority of Thailand stepped up its LGBTQ charm offensive with its inaugural LGBT+ Travel Symposium, held in Bangkok this year, which has created a positive ripple effect in the Philippines.

As more destinations and travel businesses warm up to the LGBTQ movement, Peter Jordan, head of insights at Toposophy and founder of Gen C  Traveller,  thinks increased LGBTQ visibility will set in motion “a self-perpetuating dynamic”, enabling more LGBTQ people to be comfortable in openly identifying themselves, and in turn also driving the process of acceptance and engagement.

Former UNWTO general-secretary Taleb Rifai has taken a clear stance in his opening message in the Second UNWTO Global Report on LGBT Tourism, which was released last year: “I invite all tourism leaders to provide a supportive environment for LGBT tourists, in order to associate our sector with open-minded activities that embrace differences between peoples and cultures.”

The Handbook on the LGBTA Travel Segment, released by the European Travel Commission in July, reminds the industry that progress towards ensuring equal rights for LGBTQ people will open opportunities for the tourism sector, and destinations who treat their LGBTQ citizens with respect are not only attractive for LGBTQ travellers but also those who support them.

Beyond the lucrative dollars the  segment offers, I personally feel the travel industry should stand up for equality and promote LGBTQ rights and acceptance, championing for openness, inclusivity and diversity – the very values travel is supposed to embody.

In Asia, where the pressure to conform to the mainstream is still strong, greater support from the tourism sector for LGBTQ people will help to spur societal change, especially with a generational shift in attitudes that sees millennials favouring LGBTQ rights more than older generations.

Together, we can help to remove the barriers of discrimination so that everyone feels free to explore the beauty and diversity the world has to offer. Every traveller has the right to feel safe and welcome, and to enjoy worry-free travel, regardless of their sexual orientation.

Best Western’s Premier Collection brand headed to Phuket

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Best Western Hotels & Resorts has inked an agreement to introduce its BW Premier Collection by Best Western soft upscale brand to Phuket.

Set for a 2020 opening, The Title V Rawai Phuket, BW Premier Collection by Best Western will feature 122 contemporary rooms and an array of premium facilities across two buildings. The five-story beachfront hotel will offer a restaurant serving Thai and international cuisine, outdoor swimming pools, a pool bar, fitness centre and children’s playground.

Best Western Hotels & Resorts’ Cyrill Czerwonka sealed the latest agreement with Rhom Bho Property’s Dendanai Hutajuta to develop the new Phuket property

The upscale resort will be located on Phuket’s southern coastline, approximately 40km from Phuket International Airport. It is just a short distance from Nai Harn Beach and Promthep Cape, while the islands of Koh Lone, Koh He, Koh Racha and Coral Island lie offshore.

Thailand has been identified as a key target market for Best Western, which currently operates nine hotels and resorts across the kingdom, including three properties in Phuket: Best Western Patong Beach, Best Western Phuket Ocean Resort and Best Western Premier Bangtao Beach Resort & Spa. Approximately 15 more Best Western-branded properties are scheduled to open in destinations across Thailand.

More self-service bag drops coming to Malaysia Airports’ klia2

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Photo credit: www.passengerterminaltoday.com

Following the implementation of 15 Scan&Fly units at Kuala Lumpur International Airport Terminal 2 (klia2) this year, communications and IT solution provider SITA will deploy a further 15 units to reduce baggage processing and check-in wait times for passengers.

Baggage processing time has been cut in half for AirAsia passengers using the Scan&Fly bag drop technology at klia2 terminal, SITA claimed, taking between 30-40 seconds on average compared to the 75 seconds previously and reducing the wait time for check-in by 40 per cent.

A further 15 Scan&Fly units have been deployed. Photo credit: www.passengerterminaltoday.com

According to SITA, its baggage processing technology has also resulted in “dramatic improvements in the overall check-in times”, with the average wait time for passengers at klia2 terminal dropping from the previous seven minutes to just four minutes.

The airport technology provider also said that bag drop technology has also led to more effective resource management at klia2, with an average of six agents needed for bag drop versus the 15 required to man traditional check-in desks.

With more than 25 million and growing passengers passing through klia2 terminal annually, Azli Mohamed, chief strategy officer, Malaysia Airports Holdings Berhad (MAHB), said the self-service bag drop will enhance the passenger travel experience and allow airlines at klia2 to better manage their resources and reallocate agents to focus on delivering an improved customer experience.

New regional VP heads up TripAdvisor’s business operations and strategy

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TripAdvisor has appointed Jane Lim as vice president of business operations and strategy for Asia-Pacific.

In her new role, she will lead growth initiatives, ensuring consistency for optimum performance across the business’ regional operations.

Prior to joining TripAdvisor, Lim headed South-east Asian e-commerce platform Shopee in the Philippines as the general manager and played a critical role in scaling the business in the market.

She has also held a variety of strategic advisory roles in her career, starting as a management consultant in LEK Consulting in New York, followed by a boutique TMT consultancy in Asia, and then an in-house role at Singtel leading strategic and operational initiatives across the latter’s digital businesses, including mergers & acquisitions.

Rascal teams up with conservation group to take guests on scientific expeditions

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Rascal works with Conservation International on Manta Rays

Rascal Voyages is partnering Conservation International Indonesia (CI Indonesia) to launch The Exploration Series of scientific expeditions across the Indonesian Archipelago, South-east Asia, the Indian Ocean and beyond.

The new series will be in line with Rascal Voyages’ fleet expansion.

On what inspired The Exploration Series, Erik Barreto, co-owner of Rascal Voyages, said: “The new partnership between Rascal Voyages and Conservation International follows a successful collaboration earlier this year, where we saw major scientific breakthroughs during a Rascal and CI Indonesia voyage to Raja Ampat.

“As well as the discovery of two new species of fish and two manta cleaning stations, the initiative led to the identification of at least 25 new manta individuals, and proof of new drone surveying technology. These accomplishments inspired us to develop the programme further, in line with our Rascal Voyages expansion across South-east Asia.’’

The first of eight itineraries in The Exploration Series will take place in December 2018 to Mapia Atoll; a five-day expedition led by turtle expert Ricardo Tapilatu from the State University of Papua, along with Mark Erdmann and a team of Indonesian conservation experts celebrated for their commitment to marine conservation.

During the trip, guests will learn about the Atoll’s reef fish diversity and coral health, use drone technology to survey turtles and mantas, and meet with local communities to learn about their approach to marine resource management and current threats.

Part of the Bird’s Head Seascape – the global epicentre of marine biodiversity – Mapia Atoll is comprised of four main islands and lagoon with sheer outer reef walls that drop off thousands of meters into the western Pacific abyss. Here, guests will enjoy a variety of water sports offered by Rascal, as well as getting involved with tagging turtles and mantas.

The series also includes a journey to Cenderawasih Bay, the playground of the whale shark. CI Indonesia scientists will satellite tag whale sharks to help build a better picture of the movements and behaviours.

Other trips will include surveying Walking Sharks along North Papua coast, Hammerhead Shark tagging by the CI Indonesia experts in Banda Sea and tagging of Thresher Sharks in Alor. The tags for hammerheads and thresher sharks are attached for an average of six months, following which time, the tags harmlessly detach.

Rascal is available for private charter only. Guests will be able to book a voyage on The Exploration Series by visiting www.rascalvoyages.com. Prices for The Exploration Series start at US$12,000 per night for a group of eight guests.

Still early days for ultra-longhaul travel as world’s longest flight takes off

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SIA has mounted the world's longest flight with its newest Airbus A350-900ULR aircraft

Singapore Airlines’ (SIA) landmark New York flight will lead to more ultra-long haul routes opening up but such moves are still a long way from becoming the norm, GlobalData said following the airline’s completion of the world’s longest non-stop commercial flight.

The 18-hour route is operated on SIA’s all-new Airbus A350-900ULR, configured in a two-class layout, with 67 business class seats and 94 premium economy class seats.

SIA has mounted the world’s longest flight with its newest Airbus A350-900ULR aircraft

Sara Grady, head of tourism at GlobalData, said: “The past year has seen a wave of ultra-longhaul flights open up, transporting passengers across the globe in record time and comfort. This is driven by greater technological efficiencies, which have made it possible to travel such long distances without fuel stops, and advances that have helped lessen the physiological impacts on the human body.

‘‘But of course, this would be nothing without market demand. That Singapore Airlines does not offer an economy seat is telling, and hints at the underlying truth that such journeys will, in the short to mid-term at least, be reserved for the wealthiest of travellers.

Elaborating, she pointed out that it is currently around a third cheaper to travel from London to Perth with a stopover than it is to fly direct. “With a time saving of only a couple of hours in some cases, the benefits of a direct connection will only be justifiable to the business traveller or the elite holidaymaker,” she remarked.

The impact on the industry, therefore, is not expected to be hugely significant.

The airline industry is already in a period of great change, GlobalData noted, with LCCs offering more and more and full service carriers (FSCs) either disaggregating their tickets to compete with LCCs, or conversely enhancing their premium offering – as with Qatar’s Qsuite business class bedroom launched this time last year.

The re-emergence of ultra-long haul flights seems to be a natural progression of this market shift, said the data and analytics company.

Royal Caribbean chases Taiwan’s market of ‘keen cruisers’

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(Right to left) Royal Caribbean's Flemming Nielsen, International Cruise Council Taiwan's Martin Lin and Royal Caribbean's Angie Stephen

Honing in on the Taiwan fly-cruise market, Royal Caribbean International was in the state last week to highlight its upcoming cruising experiences in a media and trade event on board the Ovation of the Seas.

According to the Asia Cruise Trends Report commissioned by the Cruise Lines International Association (CLIA), Taiwan is one of the largest source markets in Asia with a 25 per cent growth in passengers from 2016 to 2017.

From left: Royal Caribbean’s Flemming Nielsen, International Cruise Council Taiwan’s Martin Lin and Royal Caribbean’s Angie Stephen on board Ovation of the Seas

With Taiwan a market of “keen cruisers”, Angie Stephen, managing director, Asia-Pacific of Royal Caribbean Cruises, expressed the company’s wishes to help Taiwanese discover the company’s new offerings in Asia and other parts of the world over the next two years.

In particular, Royal Caribbean International will deploy two Quantum Class ships in South-east Asian waters in 2019.

Royal Caribbean’s newest ship, Spectrum of the Seas, will debut in Asia in May 2019. The first in the Quantum Ultra class of ships will boast the cruise line’s first private enclave for suite guests, new stateroom categories, innovative dining concepts, and first-at-sea features.

This is the second time the cruise line is deploying a brand-new ship to Asia for homeporting, which it says underscores its ever-growing confidence in the region.

Another Quantum-class ship set to homeport in this region from November 2019 is Quantum of the Seas. The 18-deck high, 168,666 gross registered ton ship can carry 4,905 guests in total.

Malaysia, Azerbaijan strengthen tourism cooperation

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AZRA's Nahid Bagirov and MATTA's Akil Yusof seal the bilateral tourism partnership

Tourism Malaysia has announced a Malaysia-Azerbaijan cooperative tourism initiative, marking a strategic bilateral effort to woo more tourists from Azerbaijan and the Caucasus region to Malaysia.

The initiative is between Azerbaijan Tourism Association (AZTA) and Malaysian Association of Tour and Travel Agents (MATTA), who yesterday signed a partnership memorandum at Malaysia Tourism Information Centre (MaTiC), Jalan Ampang, during the Malaysia-Azerbaijan Tourism Networking session.

AZRA’s Nahid Bagirov and MATTA’s Akil Yusof forge closer ties with the bilateral tourism partnership

The two-year cooperation (2019-2020) will see both parties working with local travel agents to develop special tour packages for both countries. It will also pave the way for discussions to establish possible flight connections.

“The cooperation between both tourism parties is timely and strategic as Azerbaijan is a growing market with great potential for us to tap into the leisure and high-end market segments. We look forward to seeing flight and tour packages developed for this market as we welcome more Azerbaijanis to Malaysia,” said Zulkafli Yahya, Tourism Malaysia’s senior director of international promotion division for America, Europe and Oceania.

In 2017, Malaysia recorded a total of 1,035 tourist arrivals from Azerbaijan, a 12.1 per cent increase in comparison to 2016.

The growth trend continued this year with an increase of 18.8 per cent in arrivals in the first four months, bringing the total of Azerbaijani tourist arrivals to Malaysia to 448 between January and April 2018.

In a statement, Tourism Malaysia said that arrival figures, though small, indicate a growing demand for Malaysia by the Azerbaijanis despite the absence of direct flight connections, limited tourism promotions and lack of a Tourism Malaysia representation in the country.

Azerbaijan is currently served by Tourism Malaysia offices in Turkey and Moscow.

Sustainable development specialist joins Khiri Travel Laos as assistant GM

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Connor Bedard

Connor Bedard has been named assistant general manager of Khiri Travel Laos.

Connor Bedard

Before joining Khiri Travel Laos, Bedard, a Canadian national, worked for an NGO advising on tourism development in southern Laos. He has a master’s degree in sustainable development from the University of Calgary.

Bedard will liaise with travel agents to ensure specific requirements are fulfilled in the creation of personalised itineraries. Khiri’s Laos office is helmed by general manager Stefan Scheerer.