Virtual selling power
With virtual reality (VR) technology changing fast and devices like the Oculus Rift and Samsung VR Headset becoming commonplace, it is no wonder that...
Case study: Customer-centric CTC Travel
WHO CTC Travel, a leading travel player in Singapore, initiated a number of Customer-centric Initiatives (CCI) over a year ago with funding and support...
Innovator – Empowering local communities
WHO Growing up in upcountry Thailand, the exposure to the ingenuity of rural cultures from young drives Somsak Boonkam, founder and CEO of Local...
Made to order
WHO A former reporter with London’s Sunday Times, Sarah Keenlyside moved to China in 2005 where she was involved with running the Time Out...
Making refunds a breeze
WHO Ashish Kashyap is the CEO and founder of Ibibo Group, which owns several online travel portals such as Goibibo.com, a hotel and air...
At your e-service
A number of virtual concierge solutions have recently hit the market, offering hoteliers a range of customer-service apps that integrate with their existing property...
Curious encounters in Sri Lanka
WHO Rukmankan Sivaloganathan (below), co-founder and CEO of Trekurious.com, an experiential travel and lifestyle company based in Sri Lanka, was formerly a well-paid banker...
A portal to Muslim travel
Halal partnership: Faeez Fadhlillah (right) and Juergen Gallistl
WHO Faeez Fadhlillah is the CEO and co-founder of Tripfez, a relaunch of Lagisatu.com which went live...
TAT launches certification programme for India trade
THE TOURISM Authority of Thailand (TAT), Mumbai office has launched an online training and certification programme for members of the Indian travel trade.
The Amazing...
PATA launches online webinars
PATA has released details of its new webinar series, which will tackle a range of topics such as social media, sustainability and crisis management.
The...
