Beating OTAs at their own game

WHO The vision of wresting control back from giant OTAs is what led a group of hospitality veterans – COO Yann Gouriou, CFO Martijn...

Virtual selling power

With virtual reality (VR) technology changing fast and devices like the Oculus Rift and Samsung VR Headset becoming commonplace, it is no wonder that...

At your e-service

A number of virtual concierge solutions have recently hit the market, offering hoteliers a range of customer-service apps that integrate with their existing property...

Making refunds a breeze

WHO Ashish Kashyap is the CEO and founder of Ibibo Group, which owns several online travel portals such as Goibibo.com, a hotel and air...

A portal to Muslim travel

Halal partnership: Faeez Fadhlillah (right) and Juergen Gallistl WHO Faeez Fadhlillah is the CEO and co-founder of Tripfez, a relaunch of Lagisatu.com which went live...

Curious encounters in Sri Lanka

WHO Rukmankan Sivaloganathan (below), co-founder and CEO of Trekurious.com, an experiential travel and lifestyle company based in Sri Lanka, was formerly a well-paid banker...

Made to order

WHO A former reporter with London’s Sunday Times, Sarah Keenlyside moved to China in 2005 where she was involved with running the Time Out...

A market for same-day tours

WHO Sabah-based Borneo Trails Tours & Travel is a decade-old inbound tour company helmed by general manager KL Tan, who is also vice president...

A sharing economy on trips

WHO CEO and co-founder of Triip.me, Ha Lam, spent over eight years in the travel industry and used to be the tour guide for...

Innovator – Empowering local communities

WHO Growing up in upcountry Thailand, the exposure to the ingenuity of rural cultures from young drives Somsak Boonkam, founder and CEO of Local...

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