Newsmaker

The travel crisis has not disrupted New Distribution Capability (NDC) progression and has instead emphasised the standard’s ability to improve critical servicing and communication functions for airlines and agencies. Mark Ridley, head of airline distribution solutions and NDC [X] program, Amadeus, discusses its progress, challenges and what is being done to ensure it works for agencies

A leader in sustainability expertise, boutique consulting firm Greenview advises organisations and companies in the tourism and hospitality sector. Founder and CEO Eric Ricaurte speaks about hard-to-swallow pills for the industry

Even as travel freezes, Sentosa Development Corporation’s CMO Lynette Ang has ensured the island remains top of mind among travellers and business partners.

The cruise tourism industry has taken a beating from the combined impacts of Covid-19’s tourism freeze and negative media reports on infections onboard – tough times that Cruise Lines International Association is helping its community to navigate through with enhanced education, government advocacy and careful planning with medical experts. Managing director Australasia & Asia, Joel Katz details how

The pandemic has presented hoteliers a valuable opportunity to re-evaluate their sales and marketing efforts and strengthen their online presence, opines Sojern’s APAC general manager, Lina Ang

Former airline executive Dane Cheng has his leadership skills put to the test, as he steps into the role of Hong Kong Tourism Board’s executive director just as the city is plagued by civil unrest and on the cusp of a global tourism meltdown due to the Covid-19 pandemic.

Strict health and hygiene measures will not spell the end of quality guest service and interaction, Thomas Meier, senior vice president, hotel operations, Asia of Minor Hotels, tells Karen Yue

Oakwood appointed its first female regional general manager for Cambodia, Myanmar and Thailand, testament to the company's continued commitment to grooming women for leadership roles. Oakwood Asia Pacific's Paul Stocker, tells Rachel AJ Lee more.

Fazal Bahardeen, the founder & CEO of pioneering halal travel consultancy CrescentRating, is on a mission to raise awareness around halal tourism among industry stakeholders. He tells Karen Yue that the world is a more welcoming place today for Muslim travellers but several travel pain points still remain.

Sustainable travel objectives can be accomplished though memorable ways. Managing director Nicholas Lim tells Karen Yue how the company's TreadRight projects form a big part of his brands’ itineraries and the benefits they bring to communities and the environment.