Keeping faith
PATA Sri Lanka Chapter welcomed its youngest-ever chairperson in July – Dmitri Cooray, who at 30 years old is also operations manager at Jetwing Hotels. He reflects on one of the most turbulent times in the history of Sri Lankan tourism
Macau’s strong trek back
Macau is busy enticing overseas trade and visitors with new incentives and tourism offerings after reopening in February. Director of Macau Government Tourism Office, Maria Helena de Senna Fernandes, explains what’s new and what lies ahead
Keeping it clean, not sterile
Strict health and hygiene measures will not spell the end of quality guest service and interaction, Thomas Meier, senior vice president, hotel operations, Asia of Minor Hotels, tells Karen Yue
Airport lounge for the masses
Frustration with the poor passenger experience at airports was what led Song Hoi-see, CEO & founder of Plaza Premium Group, to pioneer the world’s first independent airport lounge business
The F1 party queen
Sonia Irvine, founder of Amber Lounge, takes Raini Hamdi backstage into a testosterone-charged world and gives insights into what it takes to throw the...
Driving social change
Social entrepreneur and co-founder of Make A Difference Travel, Rafael Dionisio, has proven that combining tourism with care for people and the planet could be a profitable endeavour
Calculated moves
Yuthachai Charanchitta, owner and CEO of Onyx Hospitality Group, is eager to grow his company, which will expand from 44 properties now to 54 by 2025. But he has chosen to take a calm and tailored approach to development to ensure only worthy partnerships are forged
Shaking a legacy culture
Diethelm Travel Group CEO Stephan Roemer tells Xinyi Liang-Pholsena how he is reinventing the legacy DMC, one of Asia's oldest and most storied, into a leaner organisation with sharper positioning and 'handicraft' spirit
Greening of a resort island
Lee Cheh Hsien, divisional director, planning, Sentosa Development Corporation, understands that pushing for carbon neutrality by 2030 for the entire island is a monumental task, but remains confident in the progressive and relentless effort that his partners are displaying
A time for growth
With challenging times comes unprecedented change in the hospitality industry, where players are scrambling to grasp what remaining market share they can. CEO of hospitality management institution EHL Group, Michel Rochat, talks about the changes the industry has been forced into.
