Digital health passports like HealthCert by VFS Global and Accredify deliver an added layer of security to travellers, giving impetus to tourism recovery. Jiten Vyas, regional group chief operating officer – Australasia, China, Africa and Europe & CIS at VFS Global tells Pamela Chow more
Marriott International chooses to let its people-first culture lead it out of a stormy 2020, a decision that has created a year of incredible lessons and innovative solutions that benefited business performance, reveals Rajeev Menon, president, Asia Pacific (excluding China).
Nicholas Clayton, CEO of Capella Hotel, shares with Rachel AJ Lee why the group is pressing ahead to launch its Patina brand, how its properties repositioned swiftly to capture the domestic market, and his predictions for travel recovery.
The pandemic has widened Hilton’s customer base, bringing in customers who are keen to splurge unused travel budgets on a better staycation, reveals Nils-Arne Schroeder, global brand head, Conrad Hotel & Resort and vice president, luxury & lifestyle, Asia Pacific, Hilton.
As ForwardKeys crosses its 11th year in the business of intelligence, co-founder and CEO Olivier Jager recounts how data application in the travel and tourism industry has evolved and how the research process has to roll with the pandemic's lightning-swift punches.
With its heavy presence in China, Swire Hotels found itself in a tight spot of navigating the evolving crisis as an independent luxury brand. Managing director Dean Winter dives into the critical roles of teamwork and flexibility in ensuring survival.
With the pandemic blurring the lines between digital and physical spaces, Singapore Sports Hub CEO Lionel Yeo shares how the company plans to head into a post-Covid era on the front foot by embracing a “phygital” strategy for hybrid community events
As the hospitality industry ushers in a new world of travel defined by safety and hygiene norms, melding sanitation with service remains a tough balancing act, says Garth Simmons, CEO, South East Asia at Accor.
The Covid-19 pandemic is testing business commitment to sustainability, as tighter hygiene standards lead to a spike in single-use packaging, sterilisation and waste production. Kevin Teng, executive director of sustainability, Marina Bay Sands, tells Pamela Chow how the integrated resort is pulling off the balancing act
Rebooting sailings from Singapore, Dream Cruises’ World Dream has been operating pilot cruises to nowhere with enhanced safety protocols. Michael Goh, president of Dream Cruises and head of international sales, Genting Cruise Lines, details the brand’s battle plan and how their business continuity is anchored in adaptability and agility