TTG Asia
Asia/Singapore Wednesday, 8th April 2026
Page 1358

Brian Harris returns to Seoul as Grand InterContinental Seoul Parnas GM

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Brian Harris has been appointed general manager of Grand InterContinental Seoul Parnas.

The American brings over 20 years of experience in luxury hotel operations to the table, where his career has taken him to cities including Los Angeles, Chicago, Seoul and Jakarta.

He was previously in Seoul for close to a decade working for an established luxury hotel. In Jakarta, he held dual roles as the resident manager at Hotel Mulia Senayan and The Suites at Hotel Mulia Senayan.

He also previously held positions such as the area director of sales and marketing North Asia with Hyatt Hotels.

Santika spins off fresh, young brand

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Santika Indonesia Hotels and Resorts has debuted a three-star brand that carries a modern and energetic vibe to cater to the growing population of millennial travellers.

Sudarsana, general manager for corporate business development and marketing communications with the Indonesian hotel company, said the new Kampi Hotel brand is different from the Santika corporate image.

“Santika reflects Indonesian tradition, culture and heritage, while Kampi is contemporary while retaining the heartfelt hospitality quality that Santika properties are known for,” he said.

Kampi’s contemporary nature is shown in its service culture, which Sudarsana said would be delivered by staff – known as crafters – in a fun, friendly and casual way. F&B served at Kampi hotels will also be fusion or modern.

Millennial travellers can expect attractive, 1980s-themed properties with “pretty corners” to satisfy their desire for the best social media snapshots.

The first Kampi hotel will soft-open in Surabaya this November with 196 guestrooms, a ballroom, meeting rooms, a restaurant and a fitness centre.

Sudarsana explained that Surabaya was chosen to house the first Kampi hotel as it is the second largest city in Indonesia, and a “hub for millennials who want to explore East Java”.

More Kampi hotels are in the plans, and they will be located in big cities.

With Kampi, Santika Hotels and Resorts now boasts a portfolio of seven brands including The Samaya, The Kayana, The Anvaya, Hotel Santika Premiere, Hotel Santika and Amaris Hotel. Altogether, the company operates 110 hotels across Indonesia.

Qantas to open a first class lounge in Changi Airport next year

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An artist impression of Qantas' First Lounge

Qantas has announced a multimillion investment for a new First Lounge at Singapore Changi Airport, which will become its fourth port worldwide with this dedicated offering after Sydney, Melbourne and Los Angeles.

Development of the Singapore First Lounge will begin in April 2019, with the opening scheduled for end-2019.

An artist impression of Qantas’ First Lounge at Changi Airport

Qantas will work with chef Neil Perry and industrial designer David Caon in collaboration with Akin Atelier, to create the lounge. The lounge will offer seating for 240 customers, as well as shower facilities, a cocktail bar, open kitchen, and a la carte dining with Asian-inspired menus.

Meanwhile, the existing Business Lounge, which opened in 2013, will also be expanded. Combined, the First and Business Lounges will offer seating for more than 800 customers.

CEO Alan Joyce announced the investment as part of the Qantas Group’s first quarter trading update, and indicated that the airline’s overall lounge capacity in Singapore would increase by 60 per cent.

“With the return of our A380 service to Singapore we’ve got more passengers transiting through our existing lounge and strong demand for travel in premium cabins,” he revealed.

In addition to Qantas’ investment in Singapore, the airline recently announced the upgrade of its lounges in Tokyo, Auckland, Sydney, Brisbane, Hobart and Tamworth. A new Melbourne domestic lounge precinct is due to open at the end of October.

Singapore is Qantas’ largest hub outside of Australia, carrying more than 20 per cent of the airline’s widebody fleet. Qantas operates over 50 return services in to and out of Changi Airport each week, while Jetstar Group operates 298 weekly return flights to 26 destinations from Singapore.

IATA forecasts doubling of air passenger numbers by 2037

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IATA predicts that there will be 8.2 billion people who travel by air in 2037

Present trends in air transport suggest passenger numbers could double to 8.2 billion in 2037, with Asia-Pacific driving the biggest growth, according to IATA.

The latest update to IATA’s 20-Year Air Passenger Forecast anticipates a 3.5% compound annual growth rate (CAGR) over the next two decades.

IATA predicts that there will be 8.2 billion people who travel by air in 2037

The association warned, however, that growth prospects for air transport, and the economic benefits driven by aviation, could be curtailed if protectionist measures are implemented by governments.

“Aviation is growing, and that is generating huge benefits for the world. A doubling of air passengers in the next 20 years could support 100 million jobs globally,” said Alexandre de Juniac, IATA’s director general and CEO.

There are two highlights that stand out in the forecast, he continued. “Firstly, we are seeing a geographical reshuffling of world air traffic to the East. And secondly, we foresee a significant negative impact on the growth and benefits of aviation if tough and restrictive protectionist measures are implemented,”

The Asia-Pacific region will drive the biggest growth with more than half the total number of new passengers over the next 20 years coming from these markets. Growth in this market is being driven by a combination of continued robust economic growth, improvements in household incomes and favourable population and demographic profiles.

IATA projects routes to, from and within Asia-Pacific will see an extra 2.4 billion annual passengers by 2037, for a total market size of 3.9 billion passengers. Its CAGR of 4.8% is the highest, followed by Africa and the Middle East.

China is forecast to displace the US as the world’s largest aviation market (defined as traffic to, from and within the country) in the mid-2020s, with an traffic expected to grow by one billion to reach 1.6 billion by 2037. IATA expects the rebalancing of China’s economy towards consumption to support strong passenger demand over the long term.

India will take third place after the US, surpassing the UK around 2024. By 2037, traffic is projected to expand by to 572 million, up 414 million from 2017.

IATA also highlighted Indonesia to be a standout performer – forecast to climb from the world’s 10th largest aviation market in 2017 to the fourth largest by 2030. Traffic is expected to grow by 282 million for a total of 411 million by 2037.

Thailand is also projected to enter the top 10 markets in 2030, replacing Italy, with a projected 214 million passengers by 2037 after increasing by 116 million.

No matter which growth scenario comes to pass, IATA opined that aviation faces an infrastructure crisis. Governments must work closely with the industry, to be more ambitious in developing efficient infrastructure, fit for purpose, and offering value for money, the association stressed.

“The world stands to benefit greatly from better connectivity. However, at this rate, airports and air traffic control will not be able to handle demand. Governments and infrastructure operators must strategically plan for the future. Decisions made now will have an impact on the value created by aviation for their regions,” said de Juniac.

The increased demand to fly creates a responsibility to expand in a sustainable manner. The aviation industry remains committed to its goals of carbon-neutral growth from 2020 onwards and cutting CO2 emissions to half 2005 levels by 2050.

“Commercial aviation is one of the only global industries to take on such comprehensive environmental targets. With mandatory emissions reporting beginning on January 1, 2019 under the Carbon Offsetting and Reduction Scheme for International Aviation, this will help rally the industry to invest in more fuel efficient aircraft and sustainable aviation fuels,” said de Juniac.

Song Saa to plant 120ha sustainable luxury resort in Siem Reap

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Song Saa (pictured)

The owners of Song Saa Private Island in Cambodia is inviting developers and investors to be a part of its latest sustainable hospitality project, a 120ha integrated resort in Siem Reap.

The site of the new Song Saa Reserve project is five minutes from the famed Angkorian temple of Banteay Srei, with a 35ha lake as a central feature.

The site of the Song Saa Reserve project

In line with the ethos of Song Saa Private Island and sister NGO Song Saa Foundation, the new project is positioned as an ethically led integrated resort that blends luxury tourism with initiatives that restore and improve the local natural and human environment.

Investors will have the opportunity to purchase plots for hospitality-based projects, including a projected seven resorts. With over 120ha of land available, Song Saa Collective says developers can consider projects “on a scale that is unrealistic in Siem Reap city”.

Among the sustainable tourism features proposed are a hospitality training centre, a “Green School”, rainforest nursery, permaculture gardens and a solar farm.

With an environment and social plan as well as a rainforest restoration strategy in place, implementing agency Song Saa Foundation will work with developers to uphold sustainability standards at Song Saa Reserve.

“Since Melita and I arrived in Cambodia in 2005, we’ve felt a deep sense of commitment to developing the country in a way that’s inclusive and aligns all stakeholder interests while showing the world how special this country is,” said Rory Hunter, CEO and co-founder of the Song Saa Collective.

“The Song Saa Reserve scales up our ethos and approach and allows Cambodia to show the world how tourism, done right, is a powerful means for lifting people out of poverty and protecting the environment, while delivering lifetime experiences to global travellers and attractive returns to our shareholders.”

Coopers Hill is responsible for the site’s master planning, and real estate company CBRE is acting as the sole agent.

In times of excess baggage, share the load

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Sokmey Ty

Sokmey Ty was tired of facing hefty fees for checking in luggage a few kilogrammes overweight at airports, especially knowing that many of her fellow travellers probably had swathes of empty space in their suitcase.

That led Sokmey and her friend Daneth Reasmey to brainstorm at how they could provide plane passengers with a way to share their luggage allowance.

Sokmey Ty hopes to create a platform to exchange excess baggage

“We started thinking, what if these two people could meet each other and share their baggage allowance together to save, and earn money?” said the 24-year-old Cambodian entrepreneur.

The result is SidesBag, an innovative online marketplace that enables airline travellers to buy and sell baggage weight allowance from fellow passengers. The company recently launched its first prototype in the form of a basic website.

Although the site is still in its infancy, visitors will be able to view a list of flights along with luggage weights that were being sold, as well as buyers looking for extra allowance. Travellers can then fill in their flight details and the baggage weight they are looking to buy or sell. There will also be a search option to find fellow travellers headed to the same destination.

“Our ultimate vision is to transfer passengers’ baggage weight through our platform, seamlessly,” said Sokmey, now SidesBag’s CEO and head of marketing.

Slated to launch early next year, SidesBag is currently building partnerships with relevant businesses and is in talks with travel agencies and regional transportation booking companies to get them on board.

“We want them to include our services on their booking platforms,” said Sokmey. “It’s the biggest milestone we have reached so far.”

To ensure safety, passengers exchanging luggage allowance are not expected to carry goods on the other person’s behalf. Instead, the two parties must check in together, and ask for the luggage allowance to be spread at the counter.

The next phase of SidesBag will see the company partner with airlines to allow luggage pooling without this step.

“We expect many more airlines and businesses involved in air travel will join us to solve this real pain,” added Sokmey.

London Designer Outlet finds SE Asia rep in Pear Anderson

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London Designer Outlet

London Designer Outlet (LDO) has appointed Pear Anderson, a boutique representation and consultancy firm, to be its representative in South-east Asia in a bid to attract more overseas visitors.

London Designer Outlet wants to attract more South-east Asian travellers

“South-east Asians, in particular Malaysians, Indonesians and Singaporeans, are known to love great shopping, and rate time spent shopping as equally important as sightseeing when abroad. In general, they are pretty knowledgeable about premium shopping outlets. We want them to think about LDO when planning a trip to London,” explained Robert Galway, guest experience and tourism manager at LDO.

LDO is located next to the Wembley Stadium, 12 minutes from central London by Tube. It is home to 50 outlet shops, 20 restaurants and coffee shops, the nine-screen Cineworld, and play park.

New hotels: Six Senses Maxwell, Hilton Manila and more

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Six Senses Maxwell, Singapore
Sister property of Six Senses Duxton, Six Senses Maxwell, is the second of two heritage buildings that together form Six Senses Singapore. Located five minutes walking distance from each other, the Maxwell property on Cook Street features 120 guestrooms and suites designed by French architect Jacques Garcia.

The hotel houses five F&B concepts – ranging from Murray Terrace, a classic European-style brasserie; to Cook & Tras, a social library restaurant and bar influenced by heritage Straits cuisine. On the rooftop, Max’s Edible Garden complements the 25m-long lap pool and gym. On the wellness front, Six Senses Spa Pods will open in early 2019. Bookings are now open for stays from December 1.

Hilton Manila, Philippines
Hilton Manila has opened within Resorts World Manila, heralding the entry of flagship brand in the Philippines. Located just across Ninoy Aquino International Airport Terminal 3, the hotel offers 357 guestrooms furnished with the Serenity bed, and the Digital Key “direct-to-room” technology.

The property’s dining outlets include New York-inspired Madison Lounge & Bar; Hua Ting, a Shanghainese restaurant; all-day dining Kusina; and Port Bar. Meanwhile, recreational amenities include a lagoon pool, 24-hour fitness centre, and six meeting venues such as the 545m2 ballroom which can accommodate up to 600 for a reception.

Wyndham Sundancer Resort Lombok, Indonesia
The five-star all-suite resort is the first Wyndham-branded resort to open in Lombok. Rooms come in one and two-bedroom suites, each furnished with complimentary Wi-Fi, air conditioning, kitchen facilities, and bathroom with shower and oversized bath. Guests can take advantage of a large lagoon-style pool with swim-up bar, a day spa and wellness centre with its own juice bar, and a dive centre offering diving excursions. There are also three dining options, where one can be converted into a 200m2 space to cater to events of up to 100 seated guests.

The St Regis Zhuhai, China
The St Regis Zhuhai occupies floors 41 to 72 of the Zhuhai Tower, the city’s newest landmark in the business district. It offers 251 guestrooms, including 34 suites and a 1,100m2 Presidential Suite. All guest rooms offer panoramic views of the waterways of the Greater Bay area.

The hotel offers five restaurants and bars, as well as recreational facilities like the Iridium Spa on the 68th floor with nine treatment rooms; the fitness centre on the 69th floor which boasts a heated indoor pool; as well as the outdoor sky pool on the 71st floor. For events and functions, the property offers 1,500m2 of meeting space such as the rooftop on the 72nd floor that opens out to views of the the river channel between Hengqin and Macau’s Cotai Strip.

Hotel Gracery Asakusa, Japan
Japanese hospitality company Fujita Kanko has opened its fourth Gracery-branded property in Tokyo’s Asakusa district. The 125-room hotel stands minutes from Asakusa stations on the Ginza and Asakusa subway lines. All guestrooms are non-smoking, designed with Japanese accents, are equipped with separate toilets and bathrooms. There is also a restaurant on-site.

Centara appoints GM for Cosi Samui Chaweng Beach

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Centara Hotels & Resorts has appointed Vatmongkol Rasisawas to helm Cosi Samui Chaweng Beach hotel, which opened its doors as the brand’s first last December.

Vatmongkol brings 15 years of hospitality experience in five-star hotels in Bangkok and Pattaya.

She is familiar with the Centara brand, having previously worked at the company’s flagship Centara Grand & Bangkok Convention Centre at CentralWorld.

Before rejoining Centara, she was general manager at Sovereign Group Hotel in Bangkok.

Take two on film tourism’s impact

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One of the latest blockbuster hits to make waves on the international big screen, Crazy Rich Asians, sparked a rush in the travel industry. While Singapore’s tourism players cash in on the predicted surge in visitors inspired by the set, in Asia’s broader tourism sector in Asia, some are shifting the spotlight to the detrimental effects of film tourism.

Tour operators put together Crazy Rich Asians tours of the city, while Singapore Tourism Board teamed up with Warner Brothers to launch a series of marketing campaigns across the US, Australia, South-east Asia and Japan.

Local guide Phil Choo, who has been running Crazy Rich Asians-themed tours since 2014 after reading the book the film is based on, has noted a rise in interest in his tours since the film premiered. He predicts this will continue, with more people wanting to follow in the footsteps of the movie’s stars.

Choo said: “The film is like a love letter to Singapore and showcases some of the best of our country. It can only be positive, generating greater interest in the country and attracting more visitors. It is free advertisement for Singapore.”

Film tourism can bring with it huge benefits, with countries enjoying a boom in visitors of between 25 and 300 per cent after featuring in a film, according to data from Champion Traveler.

Its research showed visitors to Wallace Monument in Scotland increased by 300 per cent after the release of Braveheart. The Beach led to a 22 per cent increase to Thailand, Mission Impossible II saw 200 per cent more people visit Sydney National Park, and all filming locations featured in the Harry Potter series welcomed 50 per cent more tourists.

“(Film tourism) brings huge public relations value and marketing for a country if a movie is featuring a certain destination,” said Edwin Briels, managing director of Khiri Travel Myanmar. In October 2017, Briels attended LocationEXPO, a Hollywood tradeshow for producers scouting for locations. His aim was to plant Myanmar on the map as a potential destination for film-makers.

“I am sure tourism in Myanmar could benefit from having a feature movie or any reality show or documentary shot in Myanmar,” he added.

Cambodia is a country that has been able to cash in on the film industry, with Ta Prohm – one of the three main temples at Angkor Archaeological Park – providing the famous tree-riddled temple backdrop to the 2001 film starring Angelina Jolie, Lara Croft: Tomb Raider.

Nick Ray, location manager, producer and director of Hanuman Films and advisor of Hanuman Travel, said: “(The film) has had a powerful imprint on Angkor and has become part of Angkor’s story. Ta Prohm is now nicknamed as much the Tomb Raider temple as the jungle temple.”

Ray, who worked as location manager on the film, adds that Tomb Raider’s effect on attracting tourists to the site has taken time to trickle down due to Cambodia building peace after decades of war.

“You have to remember when it came out in summer 2001, Cambodia was only just emerging from a long civil war,” said Ray. “It wasn’t long since the fall of Anlong Veng so it was all still quite raw. When you look at what’s happened since, and how important Tomb Raider has become in tour guides’ talks, you realise its impact and power.”

Ray regularly visits Ta Prohm on location scouts or accompanying high-end tour groups. At the “Tomb Raider tree”, he always hears guides talking about its appearance in the film. Said Ray: “This shows the power of film and film locations.”

In spite of the potential films have to attract tourists to a destination, movie tourism comes coupled with issues.

“Overtourism and crowding can be an issue, especially in fragile or remote areas,” said Sue Beeton, a senior lecturer in tourism at La Trobe University in Australia, who has been studying film tourism for more than 25 years.

A prime example is 2000 Hollywood hit The Beach, starring Leonardo DiCaprio. 20th Century Fox Pictures was sued by environmental activists for moving palm trees and damaging the pristine island’s natural beauty during shooting. And the hoards who flocked to the destination for a slice of the hidden tropical paradise portrayed in the film have caused devastating environmental damage.

In June, drastic measures were taken to prevent Maya Beach, on Phi Phi Leh, from being environmentally devastated. Up until its four-month closure, it welcomed about 3,800 visitors daily, bringing damage.

Beeton added: “Other negative effects are when the film attracts a different market to that of the existing tourists, which can create friction.”

Chinese film Lost in Thailand, released in December 2012, triggered an influx of Chinese tourists visiting the campus of Chiang Mai University, which featured in the film. The university reported up to 500 tourists a day causing chaos at the university by wandering into classrooms, taking photos of teachers and even renting school uniforms and sneaking into classrooms. To curb the behaviour, the university started charging for short tours.

“There’s the sort of the Hollywood kiss of death,” remarked Ray, adding it is vital lessons be learnt from Thailand and Boracay, which was closed for six months in April as part of environmental rehabilitation efforts. He suggests measures be put in place, such as controlling numbers or charging entry fees.

“The issue of mass tourism in general is a massive one and films may help trigger it,” he said. “Tour operators can help by informing the government and coming up with their own suggestions and plans, but it takes political will to trade-off between quality versus quantity. Do we want one million tourists or one thousand tourists spending the same amount?”

Beeton adds it is important that proper planning and research are carried out by tourism stakeholders to understand what the potential in filming may be.

The Cambodian government is also pinning hopes on the film industry to help the country hit its target of attracting two million Chinese visitors to Cambodia by 2020, up from 1.2 million in 2017.

In September, shooting started on Love in Cambodia, a collaboration between the ministries of Tourism, and Culture and Fine Arts, that aims to showcase the country to tourists, particularly Chinese. It will feature Phnom Penh, Angkor Archaeological Park, Koh Rong and Bokor Mountain in Kampot.

“There’s Hollywood, Bollywood, China and a lot of other film industries that are big,” said Ray. “If you get one or two production companies to peel off and they can see what’s on offer, suddenly you’ll have a wave of people coming over.”