Airbnb is rolling out new features to help guests connect with others and discover trips more easily, ahead of a busy holiday season.
Experiences now let guests see who else is attending before booking, message fellow attendees within the app, and track connections in their profile to reconnect after an experience. Guests remain in control of what information is shared and how it appears.
Search and booking tools have also been upgraded, with more flexible options, improved maps showing landmarks, attractions, and restaurants, and a Reserve Now, Pay Later option that will expand globally next year.
In addition, AI-powered customer support is now available in more languages and countries, offering tailored responses and interactive options to manage reservations directly in the chat.
Hosts gain greater flexibility with dynamic cancellation policies for specific dates or seasons, improved pricing tips up to a year in advance, and an updated earnings dashboard to track year-on-year and seasonal performance.
These enhancements aim to create a more connected, flexible, and intelligent travel experience for both guests and hosts.
