Regional telcos launch first cross-border rewards programme for travellers

Telcos in Hong Kong, Thailand, the Philippines, Australia, Singapore, Taiwan and Indonesia are joining forces to form an alliance and launch a cross-border rewards programme, which aims to deliver greater value to eligible customers when they travel to these destinations.

The Travel Rewards Alliance telcos include HKT, AIS, Globe, Optus, Singtel, Taiwan Mobile and Telkomsel, respectively.

From left: AIS’ Pratthana Leelapanang; Globe’s Darius Delgado; HKT’s Alex Kun; Optus’ Matt Williams; Singtel’s Anna Yip; Taiwan Mobile’s Tony Lin; Telkomsel’s Derrick Heng

The programme is set to be progressively rolled out in the 2H2024 and will allow eligible travellers to enjoy special offers and redeem vouchers for transport, dining, merchandise, services and other incentives from the relevant telcos’ apps conveniently when they visit any of these markets. They can also access customer support from their telco via calls or online while overseas for free.

Eligible subscribers will be able enjoy privileges across the telcos in the alliance, such as loyal programme rewards, cross-border perks, experiences, local data plans, airport transfers, and more.

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