Singapore Tourism Board’s refreshed campaign to drive tourism growth

Singapore Tourism Board (STB) will be refreshing its Passion Made Possible (PMP) campaign, which is expected to be the impetus to maintain the momentum of tourism recovery.

During the Travel Industry Conference on April 5, STB chief executive Keith Tan expressed confidence “we can sustain the momentum of growth” based on the destination having “already crossed over 2.9 million visitors in 1Q2023, each staying an average of 3.97 days”.

STB will position Singapore as a fun destination to visit and where the nightlife is vibrant and exciting; Clarke Quay in Singapore, pictured

Sharing more details on PMP 2.0, Chang Chee Pey, assistant chief executive, marketing group, told TTG Asia a review of the marketing strategy had been done in 2021 – in consultation with experts in travel, tourism, and marketing – to “future-proof Singapore’s desirability as a destination and support our longer-term tourism strategy”.

“With rapidly evolving consumer behaviour, Singapore must remain well-positioned to cater to the needs of future travellers,” Chang added.

STB’s refreshed marketing strategy is to tell a great Singapore story by “sharpening this narrative” and giving strong reasons for travellers to visit based on six propositions, namely World’s Best MICE City, Culinary Capital, Family Playground, Twice the Fun, City that Connects, and Travel Well.

Chang explained: “Each of these six positionings is supported by a mix of products and experiences. They have the most potential to grow visitor arrivals, as well as impact visitor spend and length of stay in Singapore.

“The positionings will be rolled out progressively, with the World’s Best MICE City positioning campaign set to launch later this year. More details on the other positionings will be available at a later stage.”

Elaborating on the MICE positioning, Chang noted: “We want Singapore to be recognised globally for the strong fundamentals that make us a key MICE hub, such as our strategic location, vibrant business culture, excellent infrastructure, stable governance, and stellar track record in delivering high-quality events.”

As for Culinary Capital, the vision is for Singapore to be known as a world-class food destination that constantly innovates.

“We want to be recognised for our distinctive local cuisine and diverse dining scene, helmed by reputable bars and restaurants with talented bartenders and chefs. Singapore will host the World’s 50 Best Bars 2023 later this year, which will be held in Asia for the first time. We also had a strong showing in Asia’s 50 Best Restaurants for 2023, with nine restaurants making the cut and eleven bars in Asia’s 50 Best Bars 2022,” he added.

Chang pointed out that Singapore is one of the world’s safest and cleanest cities, coupled with world-class and diverse family-friendly attractions and experiences, citing Disney Cruise Line homeporting a new Disney Cruise ship in Singapore exclusively for five years, as an endorsement of the Family Playground status.

Twice the Fun will aim to deliver “an exciting city that offers year-round leisure events, entertainment, retail, and nightlife experiences that appeal to Early Careers” by curating and developing “a range of attractive tourism and lifestyle offerings that appeal to travellers across ages, interests and passions”.

In addition, STB will maintain a full calendar of events, such as world-class sports, arts, culture, and food, on top of Singapore’s exciting nightlife including outdoor cinemas and night admissions to museums, to add vibrancy to the garden city.

City that Connects will promote Singapore as a multi-cultural hub and a global city with excellent connectivity to Asia and the rest of the world, in particular to South-east Asia, while Travel Well aims to have Singapore become a sustainable city and urban wellness haven.

Chang observed: “Earlier this year, we were certified under the GSTC (Global Sustainable Tourism Council) Destination Criteria, which affirms that Singapore is on the right track to become a sustainable urban destination, where large experiences come with small footprints.

“In wellness, we will establish Singapore as a destination that provides holistic well-being and accessible must-do experiences that leave visitors feeling better than when they arrived. For both sustainability and wellness, we will continue to invest in new products and experiences.”

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