Sunway Resort (previously known as Sunway Resort Hotel & Spa), the flagship five-star property at Sunway City Kuala Lumpur, has embarked on a US$60 million transformation.
This will be the most extensive upgrade in its 25-year history, and when complete will sport redesigned and environmentally-friendly lodgings, an international celebrity chef restaurant, and a wide range of facilities.
This project has been conceived and created by Nelson Yong, the chief principal designer of Sunway Design.
Throughout the property, every aspect of the guest experience will be enhanced by the latest technological solutions. This starts at reception, where contactless check-in and keyless room entry will streamline the arrival process. In every room and suite, travellers can stay connected with IPTV, IP telephones and complimentary high-speed Wi-Fi, along with motion sensor night lights.
The hotel will also introduce trained “Tech Butlers” who will be on hand to set up devices, offer demonstrations and deliver gadgets like the Harman Kardon headphones and nail dryer straight to the room. The high-tech environment extends to the bathrooms, which will feature a walk-in chromotherapy shower.
Many of the hotel’s technological upgrades will include advanced air-conditioning systems, smart curtains, solar panels, motion-sensor LED lighting and new water technologies to improve the property’s efficiency and sustainability ethos. Other sustainability efforts include abolishing plastic bags, and an onsite hydroponic farm that will supply produce to the resort’s restaurants.
There will also be room categories tailored to certain types of guest, such as business travellers, families and wellness seekers.
For example, the Business Suite features a fully-connected office area with amenities such as a printer, scanner, wireless chargers, USB ports and international sockets, while the Wellness Suite is equipped with in-room exercise equipment by Technogym, live online fitness coaching by Fitscovery, ambient lighting and a sound machine to assist sleeping. The Family Fun Suite meanwhile, boasts a multiplayer game console, big screens, and even a karaoke machine.
There will also be dedicated lounge spaces for guests. Business travellers will be able to head to the 20th Club Executive, while the Premium Leisure Club is dedicated to parents, who can relax with afternoon tea while their children play in the Wonderland Kids Club, which is located directly below and offers an array of educational activities.
Sunway Resort forms the centrepiece of Sunway City Kuala Lumpur, an integrated destination with entertainment zones including the Sunway Pyramid shopping mall, Sunway Lagoon theme park and Sunway Pyramid Convention Centre. Sunway Clio Hotel and Sunway Pyramid Hotel – Sunway Resort’s sister hotels were refurbished in 2016 and 2017 respectively, and the convention centre was upgraded in 2018.