Taiwan’s online travel agency leader, ezTravel, is implementing Amadeus’ new NDC-enabled Travel API to gain access to both aggregated NDC and non-NDC content.
It is the first agency in the market to adopt an NDC-enabled web services solution for OTAs.
With this adoption, ezTravel also benefits from the main servicing capabilities that an agency typically requires once a booking via NDC has been made, such as changes, cancellations, or adding ancillaries.
Commenting on the move, Norma Lai, general manager of ezTravel, said: “In a diverse content environment, it is critical to have one single end-to-end process for booking and servicing NDC and non-NDC content. With Amadeus’ NDC-enabled Travel API solution, ezTravel will have richer airline content for our customers at their fingertips, ultimately helping us drive more tailored and differentiated travel experiences.
“With Amadeus as our preferred technology partner, we are excited to be part of its industry-leading NDC [X] journey to drive recovery and growth for the travel agency community in Taiwan and Asia-Pacific.”
Brian Chien, head of online travel agencies, Greater China and managing director, China, Amadeus, said: “This multi-year strategic NDC technology agreement is testament to our strong long-standing partnership with ezTravel. We are pleased to work hand-in-hand with ezTravel to jointly drive a clear future-proof NDC strategy, solid airline implementation roadmap and forge stronger collaboration with all industry stakeholders in Taiwan, Greater China and beyond.”
The Travel API, which integrates with travel agencies’ existing systems and allows them to build their own customised travel booking applications, is being rolled out globally.