The hotel continues to pride itself on exemplary service standards; screenshot from relaunch video pictured
THE 364-room Ritz-Carlton, Kuala Lumpur, which hosted its grand relaunch last week, has completed its first major renovation since opening in Kuala Lumpur on December 1, 1997.
Among the changes is the removal of nine meeting spaces on the first level to pave way for four new F&B outlets, leaving the hotel with 14 rooms and one banquet hall as meeting venues. The hotel’s interiors has also been given a vibrant redesign.
Yannick Mauchle, director, sales & marketing at The Ritz-Carlton, Kuala Lumpur, said: “We are able to command higher rates and hope to surpass the top luxury brands in Kuala Lumpur in terms of rates. Published rates start from 750 ringgit (US$194) per night for a deluxe room.”
Mauchle added that the hotel will intensify efforts to tap more leisure and golf tourists, as well as meetings and incentives businesses from Malaysia, Singapore, China, India, the Middle East, and India.
It is also looking to grow its share of medical tourists from Europe and the Middle East and is working with Malaysia Healthcare Travel Council on promotions.
